If your Bissell ProHeat 2X Revolution Pet Turbo (model 35799) isn’t pulling water or dirt, it’s likely due to a clog, filter issue, or a problem with the brush roll or hose. Restoring suction is essential for effective cleaning, and this guide walks you through safe, practical steps to troubleshoot and fix common suction problems.
Following these steps carefully can help you identify and resolve the issue without needing professional repairs, saving you time and money while keeping your carpets clean.
Key Takeaways
| Check the filters | Dirty filters can block airflow, reducing suction. |
| Inspect the hose and brush roll | Clogs or tangled hair can impede water flow. |
| Ensure proper water and solution levels | Low water or solution can affect suction power. |
| Clear clogs and debris | Remove obstructions from internal pathways. |
| Test after each step | Confirm improvements before proceeding to the next step. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
TURBOSTRENGTH MOTOR TECHNOLOGY. Delivers an energy-efficient 40% more suction power and 50% noise reduction for a quiet clean.
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1. Turn Off and Unplug the Cleaner
Before starting any troubleshooting, ensure the cleaner is turned off and unplugged to prevent injury or further damage.

JORAIR Brush Replacement Compatible with Bissell CrossWave, 3 Multi-Surface Brush Roll 1868 + 3 Vacuum Filter 1866 Vacuum Filter, Compare to Part 1608683, 160-8683, 1608684
【Compatibility】The filter and brush replacement compatible with Bissell CrossWave 1785G,1785B,1785F,2328,2305,2305K,1785,17853,17854,17855,17856,1785Q,1785A,17852,17858,17859,1785P,1785R,1785T,1785V,1785W,2303,2306A,2306,23062,23068,2551,3888A (Please note:this kit is only compatible with Bissell...
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2. Check and Clean the Water Filter
- Locate the water filter, typically near the water tank or behind the filter cover.
- Remove the filter carefully.
- Wash it thoroughly with warm water and a gentle brush to remove dirt and debris.
- Allow it to dry completely before reinstalling.
3. Inspect the Hose and Brush Roll
- Detach the hose from the cleaner according to the user manual instructions.
- Check for clogs, hair, or debris inside the hose. Clear any obstructions.
- Examine the brush roll for tangled hair or debris and remove it.
- Ensure the brush roll spins freely after cleaning.
4. Verify Water and Solution Levels
Make sure the water tank is filled properly with clean water and the appropriate cleaning solution. Low levels can reduce suction effectiveness.
5. Clear Internal Clogs and Check for Damage
- Check for any visible blockages in the internal pathways, including the suction pathway and intake ports.
- If you notice any clogs, carefully remove debris using a long, flexible brush or cloth.
- Inspect for any cracks or damage to hoses or parts, replacing if necessary.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Weight: 19.2 lbs
- ✔ Tank Capacity: 1.25 gallons
- ✔ Power Cord Length: 25 ft

JORAIR Brush Replacement Compatible
- ✔ Package Contents: 3 brush rolls, 3 filters, 1 brush
- ✔ Compatibility: Multiple CrossWave models
- ✔ Price: Affordable
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo offers advanced TurboStrength™ Motor technology, delivering 40% more suction and 50% less noise. Its MAX Clean Mode tackles embedded dirt and stains, making it ideal for pet owners and heavy-duty cleaning.
Pros:
- High suction power
- Quiet operation
- Effective stain removal
- Fast drying with Express Mode
Cons:
- May require regular filter cleaning
- Can be heavy to maneuver
- Hose clogs if not maintained
Best for: Heavy-duty carpet cleaning, pet stains, deep dirt removal
Not ideal for: Light cleaning or quick touch-ups
Bottom line: A powerful, quiet, and versatile carpet cleaner ideal for deep cleaning and pet messes.
JORAIR Brush Replacement Compatible

The JORAIR Brush Replacement kit offers compatible multi-surface brush rolls and filters, making maintenance easy and affordable for your Bissell CrossWave or similar models.
Pros:
- Easy to install
- Compatible with various models
- Includes filters and cleaning brush
- Affordable price
Cons:
- Limited to CrossWave models
- May require adjustments for perfect fit
- Brush roll size specific
Best for: Replacing worn brushes and filters in CrossWave
Not ideal for: For non-compatible models or deep cleaning
Bottom line: A cost-effective upgrade for maintaining your CrossWave’s cleaning performance.
Frequently Asked Questions
Why is my Bissell carpet cleaner losing suction?
Common causes include clogged filters, blocked hoses, tangled brush rolls, or internal clogs. Regular maintenance and cleaning can prevent this issue.
How often should I clean the filters?
It’s best to clean the filters after every 5-10 uses, or whenever you notice a decrease in suction power.
Can I use any cleaning solution with my Bissell?
Use only Bissell Multi-Surface Solution or solutions recommended by Bissell to avoid damage and ensure optimal performance.
What should I do if cleaning doesn’t restore suction?
If the issue persists after cleaning filters, hoses, and internal pathways, consider checking for damaged parts or contacting Bissell support.
Restore Your Carpet Cleaner’s Power with These Simple Fixes
By following these troubleshooting steps, you can often resolve suction issues with your Bissell ProHeat 2X Revolution Pet Turbo. Regular maintenance, such as cleaning filters and inspecting hoses, prevents future problems and keeps your machine performing at its best. If problems persist, consider replacing worn parts or consulting professional service to enjoy effective, deep-cleaning results every time.
Affiliate disclosure: As an Amazon Associate we earn from qualifying purchases. Prices and availability are accurate as of the time of publishing.