Maintaining your Bissell ProHeat 2X Revolution Pet Turbo (model 35799) is essential for optimal cleaning performance and longevity. Regular care helps prevent common issues like poor suction, clogging, or motor problems. In this guide, you’ll find practical, step-by-step troubleshooting advice and maintenance tips that are safe and easy to follow, ensuring your machine stays in top shape for every cleaning session.
Whether you’re dealing with a loss of suction, strange noises, or persistent odors, this comprehensive guide provides clear instructions to diagnose and fix common problems effectively.
Key Takeaways
| Regular maintenance extends lifespan | Keep your cleaner in top shape with routine care. |
| Troubleshoot step-by-step | Identify issues quickly with clear, logical steps. |
| Use recommended products | Choose compatible solutions and accessories for best results. |
| Safety first | Always unplug before inspecting or cleaning parts. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
- Motor Technology: 40% more suction, quieter operation
- Max Clean Mode: Removes dirt, stains, allergens
- Express Clean Mode: Dries carpets in 30 minutes
As an affiliate, we earn on qualifying purchases.
Checking and Replacing the Brush Roll
- Unplug the machine from the power outlet to ensure safety.
- Open the brush roll compartment according to the user manual instructions.
- Remove the brush roll carefully, inspecting for hair, fibers, or debris tangled around it.
- If the brush roll is clogged or worn, replace it with a compatible JORAIR Brush Replacement (asin B08ZS3PSD6).
- Clean the brush roll housing with a damp cloth, removing any residual debris.
- Reinstall the brush roll securely, close the compartment, and plug the machine back in.
Clearing Clogs and Blockages
Clogs can impair suction and water flow. Follow these steps to clear them:
- Unplug your cleaner before checking for blockages.
- Detach the water tank and empty any remaining water.
- Inspect the hose, inlet, and filter areas for debris or obstructions.
- If you find a clog, use a long, flexible brush or a pipe cleaner to gently remove it.
- Rinse removable filters with water and let them dry thoroughly before reinserting.
- Reassemble all parts, ensuring connections are tight, then test the unit.
Maintaining Heatwave Technology and Suction Power
Proper water temperature and suction are crucial for effective cleaning. Here’s how to maintain them:
- Check that the Heatwave technology is functioning by monitoring water temperature during operation—if water cools significantly, consider descaling the machine or replacing filters.
- Replace the filters periodically—dirty filters reduce suction. Use the compatible filters from the recommended product (asin B08ZS3PSD6).
- Ensure the water tank is filled correctly and securely placed before use.
- Keep the suction pathways clean and free of debris.
- If suction remains weak, verify that no blockages exist in the hose or brush area.
Cleaning and Maintaining the Solution System
Using high-quality cleaning solutions and proper maintenance ensures optimal stain removal and machine longevity.
- Use only BISSELL Multi-Surface Solution or deep-clean formulas like Bissell 78H63 Deep Clean Pro 4X (asin B004H1R8TY).
- Follow the manufacturer’s instructions for dilution and application.
- Regularly clean the solution tank to prevent buildup or mold.
- Check the spray nozzles for clogs and clear them if needed.
- Refill the solution tank with fresh formula before each cleaning session.
Electrical and Motor Troubleshooting
If your cleaner is not turning on or the motor is making unusual noises, follow these steps:
- Ensure the power cord is securely plugged into a functioning outlet.
- Inspect the power cord and plug for damage; replace if frayed or broken.
- Unplug the machine and check internal connections if comfortable; otherwise, consult a professional.
- If the motor is overheating or making strange noises, allow the machine to cool down before restarting.
- For persistent electrical issues, contact Bissell customer support or a qualified repair technician.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Power: TurboStrength motor
- ✔ Noise Level: Reduced by 50%
- ✔ Cleaning Modes: MAX and Express

JORAIR Brush Replacement Compatible
- ✔ Compatibility: Specific CrossWave models
- ✔ Pack Size: 3 rolls + filters
- ✔ Material: Synthetic fibers
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo (model 35799) offers powerful suction, quiet operation, and heatwave technology to keep your carpets clean and fresh. Regular maintenance and troubleshooting ensure it performs at its best for years.
Pros:
- Powerful 40% more suction with TurboStrength motor
- Quiet operation with 50% noise reduction
- Effective stain and allergen removal with MAX Clean mode
- Fast drying with Express Clean mode
Cons:
- Can be heavy to maneuver for some users
- Filters need regular cleaning or replacement
- Potential clog points require periodic inspection
Best for: Pet owners and households with heavily soiled carpets
Not ideal for: Light cleaning or delicate rugs requiring gentle care
Bottom line: The Bissell 35799 offers professional-grade cleaning with user-friendly maintenance features.
JORAIR Brush Replacement Compatible

Replacing your brush roll regularly ensures maximum cleaning efficiency. The JORAIR compatible brush roll fits Bissell CrossWave models and is easy to install, providing consistent performance.
Pros:
- Compatible with multiple CrossWave models
- 3-pack for long-term use
- Easy to install and replace
- Effective cleaning of multi-surface floors
Cons:
- Only compatible with specific CrossWave models
- May require periodic replacement
- Not suitable for other Bissell models
Best for: Maintaining optimal brush performance in CrossWave machines
Not ideal for: Use in non-compatible Bissell models
Bottom line: A reliable, affordable solution for keeping your CrossWave in top shape.
Frequently Asked Questions
How often should I replace the brush roll?
It’s recommended to inspect the brush roll every 3-6 months, and replace it if you notice significant wear, tangling, or decreased cleaning performance. Using the JORAIR replacement ensures consistent results.
Why is my cleaner losing suction?
Possible causes include clogs in the hose, dirty filters, or debris in the brush area. Clear blockages, clean or replace filters, and ensure the water tank is properly seated.
Can I use regular household cleaning solutions?
No, it’s best to use BISSELL Multi-Surface Solution or deep-clean formulas like Bissell 78H63 for optimal results and to prevent damage to the machine.
What should I do if the machine won’t turn on?
First, check that the power cord is plugged in and the outlet is functional. Inspect the cord and plug for damage. If issues persist, consult a professional technician or contact Bissell support.
How do I prevent odors from developing inside the machine?
Regularly clean the water tank and filters, and use fresh cleaning solutions. Allow the machine to dry completely after use, and periodically run a cleaning cycle with water and a vinegar solution.
Keep Your Bissell Clean and Performing at Its Best
Proper maintenance and troubleshooting can extend the life of your Bissell ProHeat 2X Revolution Pet Turbo and ensure it continues to deliver professional-grade cleaning results. Regularly inspecting components, replacing worn parts, and using recommended solutions will help you get the most out of your machine. Remember, safety is paramount—always unplug before inspecting or servicing your cleaner. With these tips, you’ll keep your carpets spotless and your machine in peak condition for years to come.
Affiliate disclosure: As an Amazon Associate we earn from qualifying purchases. Prices and availability are accurate as of the time of publishing.