Best Hotel in New York reviews

Place is going downhill fast. Since new owners took over they don't pay they have terrible food venues. People are not happy in there and it's getting dirty in there. They are not cleaning it like they used.

GREAT location, just blocks from Times Square. Of course, in the Summer of (2021), paid only $270 for '3' nights. Thursday thru Sunday. GREAT RATES! The room I was placed in had hardwood floors decorated in a designer rug, a roll-top desk...

This hotel is in much need of a remodel! even their best rooms are falling apart, carpet stained, fraying. Then furniture is scratched and broken. The shower for me worked on only ice cold, or flaming hot, and nothing in-between. The staff was...

I was going with the worst expectations because of the reviews I read. I stayed here for 2 weeks. The place is super well located, you can walk almost everywhere from here. They have a little shop inside the lobby for drinks and snacks but they’re...

Wonderful room, the concierge was incredibly sweet and helpful. I would absolutely stay here again. Pretty much on top of Grand Central Station.

Excellent attention, very good service, first class rooms and a very good location in the City Center

Slightly dated rooms however, you can't beat the location. Right around the corner from Timesquare. In the heart of the theater district. Great restaurants in the area. Very good security. Service was attentive. Reasonable prices. Loved our stay...

I booked this looking for an authentic old school hotel and wasn't disappointed in that sense. The entrance is a pain. Two sets of heavy glass doors that alternate being available at any time meaning it's a bit of a faff getting in and out...

I’m not made of money and as a single parent every penny is precious, it has taken years to save for this holiday on checking I was asked to pop my card in to the card reader it was never explained to me why but I had in my head it would be a safe...

The staff was incredible, the room was very comfortable to stay in, the location is perfect, and the pool is probably the best I've experienced at a hotel. We were there for a cheer competition right across the street. Our only issue is that all...

Tiny and ugly room; small and horrible bathroom, but the worst thing was that on the last day, the guy at the door told a fellow taxi driver who we saw carelessly passing a ticket to take us back to the airport and upon arrival he started inventing...

The hotel view is amazing! Jenny and Simon helped us with accommodation! We got a suite room with a perfect view! Highly recommend!

The corner room is incredible! Whole windows facing the water view. The elevator also features with a fun video

Great hotel. In my opinion, it leaves something to be desired because it does not offer food, meaning you have to leave the hotel to eat.

Ever since seeing this hotel from the outside. Ive always wondered what it would be like to stay here. It was definitely disappointing. The only thing good about this place is the location. Do not stay here if you’re planning to experience a clean...

Q: Do all employees get to take home food in to-go containers (with silverware) into their bags with breakfast? Be discreet it about maybe. - Location was prime for me: - 3 min walk to subway - 15 min walk to the bridge / Cobble Hill Super friendly...

Lady was allowed to cut infront of me and took my room. Now I have to wait in lobby for two hours. My sons 16 yr present and I’m in the lobby

We stayed 5 nights, the room was spacious with 2 beds for 4, I might miss a slightly larger bed, King Size type, the location was unbeatable to be able to walk anywhere or use transport from Grand Central, cleanliness was good. The breakfast was the...

Both me and family have stayed at this hotel! Highly recommended! The staff are friendly, and the rooms are great!

The hotel is nice, although a few details in the room do not match the price you pay. The staff from the front desk and offices were very rude in general, with a condescending attitude and I got the same feedback from other people whom I talked to at the...