Best Hotel in New York reviews - page 8

Great Hotel, every interaction with hotel staff was friendly and attentive. Tusk bar was a treat Jo the bartender was wonderful, she made our time hanging out fun. She was engaging helpful with suggestions and really sweet. Hotel is stunning and so conveniently...

Stayed two nights for the convenience to my events. Has 3 issues, one of which was resolved (TV didn't work). The room was much too warm to sleep comfortably and the thermostat didn't work. The bathtub also did not drain well so you end up standing...

In the middle of Manhattan on Broadway. Great for staying overnight. The air conditioning was loud and the windows only had single glazing. It was really cold in winter.

Sorry to start off with the cons but the trimming on the dressers in our room was falling apart and not all the lamps worked properly. Also the elevator was extremely slow. We were on the 18th floor and had to wait aboit 5-7 minutes for it every...

Location: Perfect for visiting NYC for holidays! It’s near the metro subway, Times Square and broadway show theatres. There’re also lots of convenient stores, restaurants and shops nearby. It’s also relatively safe since there are many of people...

Me and my girlfriend went to a show we had a great time even got to go backstage to meet the actors it was great

They never gave me my $100 back that they took for deposit. They kept saying they sent it back but I clearly have not received it. Never staying here again.

I’ve had the pleasure of staying at the Carlyle twice and I will be staying there again in April. The staff at The Carlyle are exceptional and have, thus far, treated me as a VIP. I have traveled all over the world and never have I felt as welcomed...

We booked initially at Expedia for 2 nights and we decided to extend for another night booked at the hotel. The staff were very helpful and accommodating. Overall our stay was very comfortable and relaxing. Though it is 10 mins away to the Niagara...

This hotel is good, I would have liked more toilet paper because I feel like two rolls is not enough and more garbage bags, but in general I liked the fact that it has a kitchenette.

Am still wondering why this hotel is still operating? It is probably the most unclean “hotel” I have ever been to. The whole place smelled and was so dirty, it’s amazing how they get away with it. The operators are not making an effort to clean up under...

Awesome hotel at a great price in a convenient location! My wife and I stayed for 2 nights and had a wonderful stay. Special shout out to front desk staff Zainab who went out of her way to make us feel special as newly weds - she prepared a gift bag...

We are globalists members with Hyatt and have had wonderful experiences in all the locations we have stayed at. The location is a plus here but this was one of the most uncomfortable beds I have ever slept on.

We stayed here over Christmas and it was lovely, peaceful, and welcoming. This isn't a brand new hotel, but the room was still nice and beds very comfortable and at a really good price point - so I thought it was a great value. Pool, hot tub...

Very disappointing for a Hilton hotel. There was no employee waiting at the desk to greet us, when they did show up, they were busy texting on their phone. There were ‘guests’ having a strange rock music pizza party in the main lobby for over an hour...

Terrible customer service! I stayed 5 days 4 nights at the hotel and all I received was really bad customer service - especially the people work at the front desk! This is the first time that I stayed at a hotel without cleaning/ take out the trash...

The rooms were well decorated. Unfortunately no picnic tables and charcoal grills at the back yard, otherwise I would stay a couple more days. The continental breakfast is ok but fried eggs and hams were included would be perfect.

I have been waiting for a refund back to my debit card for 21 days. I understand these things take time, but I also sent an email, as instructed by the hotel, and got no response. When I called and asked for reservations, there was no answer and no way...

This is an amazing hotel. There are many reasons why: 1. Safety- I felt very safe as a single woman in this hotel and in the neighborhood it is located. 2. Comfortable- The room was toasty warm, despite the fact it was 10 degrees. The bed was very...

Good hotel rooms spacious housekeeping was excellent. Food service a little slow but quality was good. Roof top bar a real treat