Best Hotel in New York reviews - page 7

The only good thing about the place is the location. The first night we got there (Thursday) I stepped on a piece of glass from the blue water glass bottles they have in every room. So that means the cleaning was improper and that was a safety...

Rooms are very nice. Small but to be expected in NY. Front desk very cheerful and friendly. Only complaint is they have only 1 very small coffee dispenser in the lobby - much too small for the number of rooms. It was empty 3 of 4 mornings I went down...

Great, clean rooms and the Lake view was incredible. Staff very pleasant and professional.

During an emergency, 1 am Dec 29 having driven from Virginia State to NY the reservation was misplaced, and fumigation of their hotel room was unbareable. My family had to leave cold and tired for safety drive to exit 39 LIE expressway found Hilton...

We had 2 rooms. (One premium room and one queen room). While the service has been great (friendly and they've been trying their best), the room has been a big disappointment. It felt clean, but: 1) the WiFi didn't work 2) the heat...

We always like Best Western. This was our first time at this location, which was close to 87. It has a large pool area and small arcade area. However we trying the claw machine and the stuffed animals are shoved it in so tight, no one was winning...

We stayed at the hotel for a week. First of all, the staff is very pleasant, welcoming and accommodating, always available. The hotel is very well located, near Times Square, Central Park and with a metro line 100 meters away. The rooms are clean...

No air conditioner filter cleaning
Noisy and old air conditioners

Rooms not very clean …

It’s not a bad place to stay, except sometimes smoke alarm goes off randomly while you sleep even though there’s no smoke, you call front desk and they say “yes we are aware” but the noise goes on for 20-30 minutes, they always clean the room and...

Bizarre experience here. Very clean hotel, staff was at times rude but effective. Weirdly no ice buckets. My card didn’t get me in the front door after midnight. Totally crazy room layout - the couch is useless unless you need a pull out for your...

The hotel was very clean, the rooms were wonderful, and up to date. The staff were all super helpful and nice and were able to accommodate us to an early check in and a city view. The location was great because the subway was very close. We didn’t...

Good location, everything nearby, good service, very friendly, they help you load your suitcases and everything is done neatly and cleanly. In my opinion, you expect New York to be busy, but where we slept it was very quiet and you heard almost no noise...

Lifetime Diamond Member. My normal experience if I would like to extend room additional nights is to call front desk on Hotel phone and they extend my room and ask that I come down at my convenience to get keycards updated. Here they say I need to come...

If you stay consecutive days, they won't clean or restock your room unless you ask.
Other then that, it was good

The hotel upon entering is nice, front desk is friendly. The room is large, but no microwave or mini-fridge. Floors are sticky when walking in the rooms, overall cleanliness of the room is a 3.5/5. The first night wasn’t bad, but the second night was...

Great location if you're staying Uptown. Rooms could use a little upgrade.

Wonderful customer service and in a great location. They have free breakfast too which is a huge plus. I will definitely be back!

Better than an Air B&B! Wonderful staff, clean rooms, and a great location. Walking distance to the Court Square Restaurant, which has great food. This will be my go to spot on my weekend visits back home. I'm from. L. I.but will be checking...

For the record, neither my life partner nor I were guests at this hotel. However, we both visited the Boro Hotel for a Candlelight Concert. The hotel's rooftop bar was large and spacious with beautiful views and very professional staff. The...

The hotel is good for a few days of tourism or work. Close to all of Manhattan, since it is in the center of the island, and with fairly good bus and subway links within walking distance. The normal room, without great luxuries, but just enough to rest...