This store needs huge custom services Training. Why is it okay for your cashiers to have full on conversation with coworkers when you have customers standing in front of you? Why must you ignore paying customers? This is not a first time this is happening.please pay attention to your customers and know that you have your job because of the customers.
The store is always and mess, disorganized and very dirty. I've gone several times and it is always the same. Also they don't have much merchandise. It always looks half empty.
Went looking for baby items. They had a very, very small selection. What they did have was really nice and well priced. Also very helpful, and friendly employees.
Compared to Greenville and Greer locations they had lot of clothes, home decors, kitchen appliances etc.but clearly lack in cleanliness. Things are all over the place.
Yesterday i went to Ross to purchase some wall art. While piling up my cart i ran across this stool/statue like elephant with a bright colored cushion on top that i really wanted but i didn’t have enough money on me. Today i called the store to make sure they still had the elephant bc it was the last one and i didn’t want to ride all the to Dorman for nothing. So, i called the store to see if they still had it and the girl who answered the phone told me “We are really busy right now but I’ll see what i can do” as a CUSTOMER i don’t feel like that was the correct response! As a department store you have employees within the store spread out IN THEIR DEPARTMENTS so i don’t quite understand why i couldn’t be place on hold and the individual or individuals in said department couldn’t check for an item in which i wanted to PURCHASE. These days customer service isn’t about the customer or good service! People just need a check and go to a job! Sad! Won’t be back to this location. As a former manager in customer service (because i changed to the medical field) i am disgusted at how the skills to work in retail (custom service) is not the actual requirement.
I would give -2 stars to this place if possible. I will never go to this store again. I don't want to say anything else but many of the employees are just terrible and do not care in any way about the customers. Keep up the good work!
Ross was great, BUT I HAD JUST LEFT WALMART AT THE DORMAN CENTER WHEN I NOTICED THIS SHORT WOMAN FOLLOWING ME SO I WENT TO THE BATHROOM, THERE SHE WAS THEN I WENT TO CHECK OUT THERE SHE WAS, I STARTED OUT ONE END I SEEN HER, SO I DECIDED TO GO THE OTHER WAY, THERE SHE WAS AGAIN, SURE ENOUGH I START OUT AND ANOTHER WOMAN SAID CAN I SEE YOUR TICKET? I SAID YOU SURE CAN, I SAID I DON'T APPRECIATE THAT WOMAN FOLLOWING ME AROUND, THEY DIDNT CHECK NOBODY ELSE BUT ME, I WILL NEVER GO IN THERE EVER AGAIN!
I have always loved Ross! Lots of selections for men, women & kids! Loads of home decor & gifts available. Lots of sizes and varieties to choose from. Holiday decor available throughout the year depending on the season! Check it out year round!
The employees are not very friendly and not very smart either as far as the store. It went way down hill need to renovate it and maybe replenish the inventory while they're at it
Would be 5 stars if the dressing rooms were open. Old Navy dressing rooms are open. I hope the return on clothing isn't a hassel since you cannot try before you buy.
I like to shop here. The prices are reasonable and the clothing is really nice. Got a whole outfit for work for $30. Ross has always been my go to place to shop when I’m in search of in expensive items for work or just low on cash and in need of something. I can always find what I need at Ross no matter the location.
Their selection and prices are pretty good. The staff is why I return. Excellent customer service and knowledge. They are eager to help me every visit and that's worth a lot to me.
Tall red headed young man was EXTREMELY rude to me at the fitting rooms. I'll not go back to this Ross again. I mean very very rude! Hope management talks to him.
Lots of options. From nike timberlands or Aldo shoes. Active wear and socks and underwear. Cloths on the racks not on the floor and lines moved. I had stopped coming here but now will be back.
Always find a deal! Found my husband a beautiful pair of ankle boots for 36.00 now that's a deal! I always enjoy looking at their holiday items they have a lot of fall decorations at a fraction of what you would pay elsewhere.
It was great loved the clothes the only problem is there was not a single hydroflask there that is very disappointing i would love to come back and see if they get hydroflasks so until then sksksksksksk save the turtles
I always find a bargain at Ross, I think its probably one of my favorite places to shop for clothes. They carry under armour, and that keeps me coming back to see what I can find.