16 October 2023 1:32
Amazing service and such friendly staff every time! This is the only place I go to get my nails done in Greenville anymore.
08 October 2023 10:48
We arrived at the nail salon at noon. There were no other guests in the salon. Immediately two technicians were available to assist with our requests for pedicures and manicures. The mail tech servicing my service attempted to remove the gel polish from my toes with a nail drill. Multiple times she applied the drill to my skin and it was painful. After I let her know she was hurting me, she used a file to remove the gel polish. With the file, she was continuously filling against my skin and causing me a lot of pain. I repeated several times, it was hurting and eventually had to ask her to stop the service. While I was going through this painful experience of having the gel polish removed from my toe nails, another technician came from the back with a basket, with a bowl of acetone on top of a towel, sat it in my lap and had me soak my hands in it to remove the gel polish from my nails. The second nail technician left for more than 20 minutes. I was sitting in a pedicure chair, with a bowl of acetone on my lap, while another technician was providing a very painful pedicure.
I eventually stopped all services and we left without receiving a proper pedicure or manicure. We were charged for the painful, incomplete pedicure and charged for the half removal of the nail polish. We paid.
This experience was horrible. There are many things that need improvements. The customer service was less than a 2 star rating because when I explained the pain I was experiencing, I was being told “it tickled” No, it did not tickle. Also, the attentiveness of the staff was lacking…there were only two of us there for services, why two of the technicians were in the back, one returned to the salon while ending a telephone call. The products and tools used either need to be updated or improved training needs to be provided.
I remember when this was a thriving nail salon…today, not so much.
I eventually stopped all services and we left without receiving a proper pedicure or manicure. We were charged for the painful, incomplete pedicure and charged for the half removal of the nail polish. We paid.
This experience was horrible. There are many things that need improvements. The customer service was less than a 2 star rating because when I explained the pain I was experiencing, I was being told “it tickled” No, it did not tickle. Also, the attentiveness of the staff was lacking…there were only two of us there for services, why two of the technicians were in the back, one returned to the salon while ending a telephone call. The products and tools used either need to be updated or improved training needs to be provided.
I remember when this was a thriving nail salon…today, not so much.
27 July 2023 13:59
Took my daughter in for a forfeit today. I totally understand if you’re understaffed, but to also be rude, was very unprofessional. Some of these places are extremely prejudice when it comes to African-Americans.
05 April 2023 5:34
Q and Tammy are both amazing. I’m happy with my services and end results every time!
10 February 2023 10:41
What a nice nail salon! It is very clean and the thinnest pink and white gel nails I have gotten to date. I get compliments all of the time on my nails even when they are several weeks out! I have no need to go anywhere else!
10 January 2023 15:36
This is an awesome nail salon. The nail technician “Q”, is amazing. Get your nails done there, you won’t be disappointed.
08 October 2022 23:11
I have been a client and friend as long as Nail Forte has been open. Always clean, friendly, and great customer service, and of course perfect nails!