23 December 2023 10:27
I've driven 30 minutes to this salon, faithfully, because I found a nail tech I like. Recently, the male owner has been very picky about who he allows to do my nails. I've sat and watched him pair me with a rookie nail tech and give an experienced professional to a Caucasian lady.

I have nothing against technicians who are still in training, but please don't take it personally if I dislike the service that has been provided to me.

I'm fairly straightforward; all I asked for was a fill-in and a cut down. There's no reason why my fill was $30 a couple weeks ago and is now $45.

The price is never the same but for what I like, I will pay! I am very disappointed.
10 November 2023 22:20
Made us wait 30 minutes for eyebrows to get done. Took people who walked in after us before us, then when it was time to actually get ours done they were rude. I recommend Alpha Nail Spa over by the mall.
27 March 2023 1:35
I’ve been going here for 8 years and I’ve always had a gr at experience. I always love my nails, toes and eyebrows. I recently moves an hour away and I still come back to Jason.
23 March 2023 7:55
I have frequented this salon since 2014 with an exception of this past year. 2022 I only visited the salon once in February. Jason has always been very sweet, gentle and speedy with services which is why I usually highly recommend him. I visited the salon last Thursday 2/9/23 for a pedi and full set. I usually get an acrylic overlay on my big toes for $5 per toe totaling $10. So I asked for this and Jason looked me in the face and told me he didn’t know how to do it and would prefer to put a tip on.which was odd to me because he has done the overlay for me before on my toes with no tip. I wasn’t even mad about being charged $15 for the tips just don’t lie and say you don’t know how to do it when you’re an experienced nail tech of many years. I am also a cosmetologist and know he has full knowledge on how to build a mail with acrylic. So moving on from that it comes time for me to get my nails done and not only was Jason rude to me (I’m guessing because I challenged him about the acrylic) but he was so rough with me and displayed passive aggression throughout my full nail service. My nails were not shaped how I asked but I felt nervous to say anything else because of his response the first time. I usually do not write bad reviews especially not on THIS salon but I just still am in disbelief that I was treated this way at an establishment I have spent hundreds, I’m willing to even say thousands of dollars at over the years. It is important to keep customer service first in all settings, even private owned businesses. It has declined here. This visit nails and toes 8/10 and service was a solid 3 only because the lady doing my feet tried to be nice.
18 February 2023 4:15
I went to this place on Christmas and I asked them to design my nails, someone recommended me that Jason do a good job I asked for him to do my nails when I asked him to design he said he don’t do that and it was expensive too, my experience was not so good
17 December 2022 10:14
$40 for pedi with gel removal & no polish. I received almost no massage.done in 20 minutes. I feel ripped off. Worker sat in chair next to me *with all other chairs open) playing music on her phone so I couldn't hear the TV or relax. Does anybody care anymore about their customer's experience?
24 September 2022 17:45
I absolutely love Jason and Jenny there! They are true professionals and I can truly say their work really last 3 weeks plus without chipping, peeling or coming off! Not to mention their prices are fairly inexpensive with a Monday-Wednesday special and they are quick! My only objective would be the tidiness of the place and how over lapping the pedicure chairs are. The entire place could use an update on remodeling but other than that I enjoy My time there.
19 July 2022 13:23
I was able to get right in for a mai/pedi. The tech was friendly and attentive. She got me in and out but it didn't feel rushed at all. I subtracted a star because I wanted my nails buffed and they weren't able to
19 June 2022 3:08
I love Nail spa! I’ve been going since they first opened. Jason is my favorite but all of the other ladies are amazing. Just have to patient they could be a little slow sometimes.
18 June 2022 22:22
My feet feel amazing after the pedicure. A little expensive at $75. Very clean salon and felt safe.
Lovely people. A nice experience
24 May 2022 14:33
I had the most terrible experience that I have ever had at any salon before. First the lady I was originally assigned took like 20 mins to find a working electric nail file seemed like every one she pulled out didn’t work. Then she switched with another lady who asked me how I wanted my nails. I ask for two tones on just the big toe, she didn’t understand, I explained myself three more times to her another lady and lastly the male who seemed to be in charge. He rudely responded I don’t know where you get that done at but we don’t do that here. Disappointed but I’m like ok just do it all one color. Even one color later she did a terrible job, part of the color is missing in the corner of my toes, the cut is uneven, and the gel is already chipping. Would never go here again. I was so upset with the way they did my toes I didn’t want them to touch my manicure.
19 April 2022 21:24
This is my favorite salon! Pedicures are a little expensive but acrylic nails and manicures are priced very well. Everyone is super nice
21 November 2021 0:15
Jason and staff are awesome! They take very good care of me and my daughters nails! My nails last longer than the average nail tech would normally make last being that I am nail bitter.
09 October 2021 8:04
Myself and 2 members of my family had our pedicures done here as well as 1 manicure. We were all pleased with the service.
05 October 2021 5:00
I don't enjoy leaving negative reviews but I'd like to save someone from having a similar unpleasant experience. Staff was rude when I asked about the pricing for a French Manicure. Seems simple enough, but for some reason they charge $65. I've never paid $65 for a French anywhere. I questioned the price and one of the staff stood up and started yelling that "the price is the price. " He also stated that they weren't going to finish my nails. Really? Because I asked a question about pricing. I actually had to ask him to calm down. Unacceptable service. My nails are just OK. I will never return here again. I should've paid attention to the reviews. I do not recommend. Hopefully, they will read this review and revise the way they treat their future customers. But they won't get another chance with me.
21 July 2021 14:48
Came to treat my sister and I to a mini spa day and though we had a little wait it was worth it. Staff is lovely and kind. I had the pleasure of having Ms. Hue and my sister had Ms. Kelly. Highly recommend. Worth it.
13 July 2021 17:24
Having recently had hip replacement surgery, I can't cut my own toenails, so I, being a man, went to The Nail Spa as this is where my wife goes. Great service and professionalism and took extra precautions when moving the leg that had the surgery and always ensured my comfort. I didn't know my nails and feet could look and feel so good. I highly recommend this nail salon.very friendly staff. I just had my 3rd pedicure here today. I may never cut my own nails again!
28 March 2021 21:56
I will NEVER go back ignoring me when I said I didn't want this man to continue my nails everyone act as if they speak no English very rude
11 February 2021 17:25
This place is the best! Great quality for low prices. They also price-match! 10/10 for sure
26 December 2020 8:47
I have been going here every fill in for the last 4 years and compared to the other places I have gone, this is the least expensive place with the fewest amount of problems. Not everytime is going to be perfect but 98% of the time I’m completely satisfied
29 October 2020 21:56
Some of these reviews are old as I’m reading them, me and my family have been going here for years and they do real good! I recommend you go here.

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