29 April 2023 0:07
This is the best CVS pharmacy in Mt. Pleasant! The pharmacists are always helpful and their staff is courteous and I've never had to wait more than a short time for my refills.
05 April 2023 21:17
Hire staff that actually know what they are doing. I have encountered so many rude, unprofessional employees at this store in particular it is a disgrace. The self checkout machines never work. You place a bag in the "bagging area" and scan the item, place in bag and it keeps saying "place item in bag. " Over and over it went today. No one came to help. No one acknowledged that I was waiting. Finally left that station and went to the next one figuring it would void itself out. Because I was buying cough medicine a staff member had to come assist and put in my birthday. The lady who had finally come to a register called three times for a man (can't even say gentleman b/c he was NOT) before he finally came over. Was rude. Didn't say hello. Didn't look me in the eye or apologize for the wait. This store is ALWAYS dirty. Unorganized. Staff is terrible. CVS, my advice is get your act together. The poorest customer service in Mt. Pleasant.
03 March 2023 6:52
Terrible experience with Jennifer that checked me out! Rude, asked if I wanted a bag for my 4 items. No expression at all. Absolutely the worst customer service I have ever had! Will not be going back if you keep employees like her!
29 August 2019 6:24
Trust me, go somewhere else. One of the worst pharmacies I have ever walked into. The store was absolutely filthy the pharmacist was giving shots without gloves on and expedited their friends prescriptions versus someone who was obviously in bad health And in tremendous pain. Terrible experience
25 May 2019 15:24
Large selection of items and easy access from highway. Easy stop and friendly staff. Got water and Advil’s.
16 May 2019 23:19
Very rude pharmacy staff. Luckily the Walgreens across the street has nice folks. Take your business there.
19 April 2019 19:44
The staff is nothing but insolent, rude, lazy, and unprofessional. Every single time. And today was no exception. Hand them a narcotic Rx and the service suddenly becomes worse, if that’s even possible.
Condescending. Zero eye contact. No respect for HIPA laws.
CVS do better! Your staff is a reflection of your brand. They all do you a disservice.
24 March 2019 23:55
Pharmacy staff (black girl with dreadlocks) is the most rude, uncaring, and insensitive person with a terrible attitude. I will take my business elsewhere due to her. I spent over 7,000 dollars the past 3 years with CVS.and you’ve lost my business if she’s not terminated. Doubtful if anyone reads this as I imagine corporate is no different from the retail experience

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