11/27/23 Wow, the store has changed up since I was there last time. Had some really cute clothes and seasonal items.
Previous visit: Belk is not what it used to be although they do have good sales! I shop there occasionally. I did get three dresses my last visit for right at $100. I loved them all. I wore the one in the picture at Easter.
Belk is a Great Classic Store. I have given this store 4 Stars is that we need more variety at our Belk Store Locally. Prices are affordable, Quality is great along with a Friendly Courteous Staff. I would love to see Our Store Expand as Our Area is Growing in leap's and bounds.
Very nice. Staff was pleasant. Could have more registers open. Lots of discount offers if you search the web. Even better offers if you are a rewards or card member.
Associate & manager on duty were extremely helpful. I had a difficult return that I had purchased on line. It was resolved above and beyond my expectation. I commend their Customer Appreciation
Absolutely wonderful experience at the Belk in Conway thanks to an employee who helped me so much. Her name is Kathy and I hope she gets the acknowledgement she deserves. Great customer service. Way to go Belk!
This is really a sad site to see, a dying shopping center with no support. Most of the center is vacant, Belk's is open, though there is not a lot of inventory to look at, and trying to find someone to help you is difficult at best. Shame on the City of Conway for letting this center die, they need to revitalize the property and WORK to get reliable retailers into the mall again. I don't blame Belk's, at least they are trying to hang on, come on Conway step up and make a difference, it can be done, look at other cities in the US that have gone through loosing major anchor tenants at once vibrant shopping malls.
Scanned my items for the price listed on the app they would only take the original price for the buy one get two free. No where on the sign does it specify.
Worst customer service of any store a store never picks up the phone phone after letting it ring for 5 minutes straight somebody picked up and hung up This their system is not user friendly to be connected to any department
Ive shopped here since I was a kid! Coming in for school clothes during grade school years …on into high school and college …at this same Great location …and I still do …the quality of merchandise is such …I still wear coats and sweaters bought here 30 plus years ago …your staff here is outstanding…they have the personal touch of hometown stores of a time gone by …thanks again guys Tim
This Belks in Conway SC is disgusting. We were here when they opened the door at 11.a. M and the floors were filthy the bathroom was disgusting. All the trash cans were overflowing. I'm not sure who the Regional manager is over this store but you may need to come visit this dirty Belks. I could not believe that the entire store looked like it had not been vacuumed for months. Very disappointed
Thursday night I made a purchase, the clothing did not fit so today I take the merchandise along with tags & receipt back in for a refund due to the pricing of nearly 100$ for one shirt & dress pants- somehow the upc on my receipt for the shirt did not match the product in their system via upc (came up as makeup), 3 employees & a hour later my refund was completed however I received bottom line customer service & never got a simple apology for the inconvenience &/or hour of my time spent dealing with this issue. Yet instead I was treated as if it was my fault, as if I caused the issue on their behalf- they may have good prices but customer reps are the first point of contact for any business & this incident is why I will never again spend my money at Belks.