Absolutely love visiting this shop every time we visit Georgetown on our summer vacation. Kat was wonderful to work with and knew so much about the beautiful furnishings in the store. Thank you for a pleasant visit!
I was money shamed by the staff. I came in with a budget of 2500 dollars for decorations on a room that's already finished. That was plenty of money for a nice set of unique lamps they had, some sculptures they had in a glass case. However when I was shopping, I let a curious staff member know my budget when he asked.he replied "oh there's nothing you can get in here for that budget. I'm sorry. " It was very dismissive, as if I should leave the store. On the other hand he was wrong. There were about 4 things I was noting and debating about purchasing. I came all the way from myrtle beach to take a look. But it's clear they don't have any 'small sales' in mind. I don't know about anyone else, but i consider 2500-3000 dollars still a good sale on an item. Whether someone comes in wanting to spend 30,000 dollars on a room, or 3,000, every customer should be treated with respect. Not money shamed.
Wow! This place is not what I expected. Everyone needs to experience this store. Employees are exceptional. Merchandise is one of a kind. Some things can be ordered. Owner and wife are awesome.
They do not stand by their products and services. I had 14 pillows made at a cost of over $ 2400.00. When a zipper broke on one of them they said no warranty and I would have to come get my pillow and find someone to put in a new zipper. Rude and accepted no responsibility. When you shop at a high dollar store you expect more.
John Rees
*I am updating this post as apparently there was a misunderstanding and they called and have made good on the warranty. I look forward to shopping there in the future.
Loved it! Bought a leather recliner and a Kincaid sofa. Sales staff was extremely patient and helpful. I'm glad we drove the extra miles before making our decision.
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