16 September 2023 22:02
Erik was amazing! He was right on time, asked questions, walked around the house, located the value covers, ran tests and diagnosed the issues. Erik started and completed the rooter procedure on both toilets and was done in less than 45 minutes! Erik was friendly, professional, polite, had a great sense of humor, answered all our questions and made new toilet recommendations so we wouldn’t have the issues in the future! Oh and he did all this on Sunday evening with a smile on face and gave us his number and told us to call if we have anymore issues. Thank you Erik! We appreciate you!
16 September 2023 13:02
We recommend Roto Rooter! We had a plumbing emergency. The service was excellent and spot on. Thank you!
10 September 2023 17:08
Eric did a great job explaining the issue, and taking the time to answer any and all questions I had. He is professional and efficient. Highly recommend. Sean was very helpful too in providing his input.
10 September 2023 2:34
The tech (Jessie Curtis) that came to check on the leaking bathroom was great.gave quality advice and i would recommend roto to anyone that needs great plumbing service
05 September 2023 14:02
Erik Rivas provided exceptional experience. He quickly diagnosed the clogged drain and fixed the problem with ease. Erik also took the time to explain everything to me and was transparent throughout the whole process. I also appreciated that he cleaned up the work area and left it better than when he arrived. Top notch plumber!
31 August 2023 19:26
There was a chance for the job to be delayed by a week as the cap was not in stoc, and would have to be ordered. The technician, Uduado ran around Town to SOURCE other companies for the cap as the job was urgent because the buyers were closing. I commend the extra effort. The job was completed successfully. It was cheaper than the price i was quoted by another plumbing company. Thank you for great service.
31 August 2023 15:28
Root-rooter continues to be my go to pluming service! Called these guys out today for a backed up commode. Service technician, Erik really went the extra mile getting us fixed up! The Problem was fixed quick
and efficiently. I 100% recommend them!
13 August 2023 4:52
Roto Rooter was able to send out someone on the same day. Alex was very professional and explained what was going on and how things could be fixed. Very understanding with what was going on with myself and the house. Thank you!
10 August 2023 2:00
Erik was a great help and made sure I had all the information I could get to not have any further issues. I would highly recommend him as a technician!
04 August 2023 19:48
Showed up within 2 hours on a Sunday and fixed the issue. Erik was very professional and helpful.
30 July 2023 22:39
The plumber came within 2 hours of my emergency call. He was extremely professional and fixed the issue with the plumbing. I would definitely use again.
17 July 2023 8:50
Erik delivers professional service incredibly knowledgeable! He gave me honest and straightforward information. I am truly appreciative of his service and knowledge. I would highly recommend! A+ service.
07 July 2023 11:14
Justin was great! Very professional. Cleared the problem in less than 30 minutes. It was convenient to schedule online. He showed up on time. He wore booties to keep my carpet clean. Highly recommend!
22 June 2023 13:55
Mario was awesome! Got here and took care of my backed up sewer line. He was very professional and took care of it in a timely manner. Thanks Mario!
22 June 2023 2:12
Mario #1776 was very professional and finished very quickly. Would definitely call again if any other problem arises!
18 June 2023 8:35
Justin was punctual and was able to clear the clog in our main sewer line quickly. Great coordination of services.
15 June 2023 8:17
I usually do not give negative reviews if it's minor dissatisfaction. However, this plumbing company doesn’t make that list. I selected this vendor for a big project (total cost was around $16K). I thought they did a pretty good job until the issue started showing. The pipe they installed inside my wall now makes a noise as soon as I use any of the taps. I called the plumbing company, and they sent a person who told me they have to cut the wall to fix that noise and that will charge me for that work. After paying them $16K, I need to pay them for the problem their team created. COME ON!
I didn’t agree and after that, I have been trying to reach their plumbing manager department (5 calls already made). BELIEVE ME, I have proof, they are avoiding me, I can hear them on the phone where the admin person trying to divert my call to voice message as the plumbing manager doesn’t want to speak with me. Now that’s great customer service, isn’t it?

The first impression is they are ok (I encountered maybe 7 team members in this project, and out of those 7,3 were really nice. Especially Angel, from the water damage restoration department) and I thought they did a good job, but man when it matters the most (where things go wrong) and you need them they leave you alone. We are still sleeping with that noise (and my daughter sometimes asks, when will that noise goes away) and still calling them hoping they will fix that noise. Looks like I do have to file a legal claim to them to get their attention. A COMPANY THAT YOU CANT TRUST!
14 June 2023 13:53
Mario came on time to fix my toilet flange. He was very professional and did an exceptional job.
13 June 2023 6:29
Mario was great to work with! He fixed our kitchen sink in no time.professional and delightful - I would recommend him 100%!
10 June 2023 5:32
This is the second time Mario has come out and saved us from a plumbing nightmare… And this time on my birthday, no less! He was super speedy, incredibly friendly, and took care of everything efficiently. No we can shower and head out to celebrate the day properly. Thank you so much, Mario!
08 June 2023 4:44
Mario was very professional and told us up front what it would cost and he was able to get the drain cleared. It was an A/C drain and we had tried someone else who was not able to get it cleared. We really liked Mario and we will use Roto Rooter again if we have a problem

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