24 January 2024 12:48
I had a great experience at cabinets to go. Shari was so helpful, knowledgeable and I didn’t feel rushed!
24 January 2024 9:17
I wasn't going to write a review- but I have to let consumers know what they're getting into before they pay their money. I purchased a selection of cabinets for my kitchen and was taken back by the gentlemen who contacted me to install me- they use a person outside of cabinets to go to install- so dont know what kind of work the guy will do. He did a POOR job. One of my drawers will no longer close. Around the sink he left a pen mark where he drew lines (for measurement). And they edge of the counter came off. On top of what I paid for the cabinets- the vendor they use charge me an additional fee. I know next time to shop for cabinets and just have someone install- because thats exactly what they did. I would not suggest this company at all.
23 November 2023 10:56
Shari demonstrated exceptional professionalism and expertise during my kitchen renovation project. Before any financial commitment was made on my part, she provided detailed 3D renderings of the kitchen, meticulously adhering to the precise measurements. Impressively, Shari identified and rectified errors in my initial plans, guiding me towards the appropriate cabinetry choices. Her recommendations were consistently accurate, reflecting her extensive knowledge of the products. Furthermore, her efficient email communication eliminated the need to drive to the store back and forth, streamlining the entire process.
03 November 2023 20:56
Shari has been fabulous in a very short time she provided everything I needed when I had a previous very lengthy experience elsewhere! She was super helpful with the c tops selection!
20 October 2023 2:29
We had a really pleasant experience working with Shari, she was so attentive and walked us through every step of what we we're trying to accomplish, very attentive to details, did not feel rush or unimportant, we loved working with her, we are so pleased can't wait for the completion of our new kitchen,
19 October 2023 21:54
My wife and I went to the store on the beltway and Gessner and worked with Shari Penner. We brought in our measurements and
Shari was quickly able to input the data and render a 3D version on the computer. She helped us tremendously along the way from start to finish. She was able to answer all of our questions and here expertise was indispensable. I would definitely recommend this store and in particular Shari Penner as she was a true professional with extensive knowledge of the industry. She'll be a big asset to anyone upgrading their kitchen.
12 October 2023 13:04
Shari was awesome! She was extremely helpful and even thought of things I didn't, which made this experience easier than I expected! I would highly recommend Cabinets to Go!
31 August 2023 19:23
My sales person Shari was very knowledgeable and patient. Had an awesome experience. Looking forward to the next step.
28 July 2023 0:27
Shri was terrific. Explained our options and made a very accurate drawing with measurements which loved up per d extly with the kichen
16 January 2023 13:31
We walked in to Cabinets to Go looking for new kitchen cabinets. Shari was an excellent designer! She really took her time and helped us design our dream kitchen! I recommend anyone looking to redo your kitchen, go see Shari at the Houston location off South Sam Houston Tollway West!
02 January 2023 6:10
Sheri was a pleasure to work with. From the get go she was meticulous. Patient and advises on style, design and draws attention to details so full space is utilized.
26 December 2022 2:50
I’m not one who typically writes reviews, especially when not doing business with a company, but I wanted to take the time to acknowledge the fantastic experience I recently had in your store with your associate Shari Penner.   She was extraordinarily knowledgeable, very thorough, and was able to answer all my questions and/or objections without missing a beat. She was attentive, patient, fun to work with, gave great feedback and honest opinions.   Had my project not been put on hold I’d have absolutely done business with her.   I would highly recommend her to anyone who asked!
15 December 2022 0:27
Shari Penner designed our master bathroom and closet and kitchen buffet cabinets! Her expertise made this a much easier process than we have been wrestling with for months - included all the extras (pulls, handles, pull outs, mirrors, etc). Can’t wait to re-do our entire kitchen with her!
27 August 2022 0:56
Best experience with Cabinets to Go! Shari was amazing and so helpful through the whole process. No stress, prices are great too. Very happy customer
26 August 2022 16:17
Shari is amazing to work with! She made everything quick and simple and kept in contact the whole time. We will definitely use cabinets to go again.
05 July 2022 0:33
I implore everyone to stay away from this store! My contractor sent me to this location for the remodel of my kitchen. There were/are too many issues with my cabinets to address in this review. However, the most deplorable thing they committed was breaking their privacy guidelines. I visited the North location (store 602) to buy the additional material needed to finish my kitchen since I have been without a kitchen for three months, and it's been challenging to get a hold of my contractor. Store 601 (SamHouston location) made it very clear that they could not disclose any information (not even on the status of the shipment of cabinets) because the orders were made under my contractor's account, which I understand. They also made it very clear with their actions that they would not assist me with my concerns. I then received a call and message from my contractor stating that the kitchen designer from store 601 (SamHouston location) CALLED him and informed him that I had visited the North location. This employee broke privacy guidelines, but she also spewed lies, made false accusations, and misconstrued information. She told my contractor that I "attempted to return items without his knowledge" and that I mentioned to the North store that he "was no longer my contractor. " How is this behavior tolerated? How is it possible that they cannot adopt a collaborative approach between their sales rep, the contractor, and the client's contractor to resolve the issues? How is it okay for this store, including the manager, to hone in on privacy guidelines but for this kitchen designer to break private policy guidelines and make false accusations? Their lack of integrity, ethicality, and poor customer service is a clear indication of the seriousness of its employees. Please stay away from this company. They will not assist you with anything and will not take ownership of their mistakes.
18 June 2022 7:56
If you need cabinets for your kitchen, your bathroom absolutely anything at all. Cabinets to go is your go to place. Shari is an absolute dream to work with, she goes that extra mile to make your dream come to life we can’t thank you enough she designed and re designed and designed again until every little detail was perfect we couldn’t be happier …
29 May 2022 12:30
I use Cabinets To Go for all our investment properties. I've purchased cabinets from several companies and found Cabinets to Go to be the best value overall. Shari always designs beautiful and functional kitchens for me, and their installers are professional and go out of their way to ensure the job is done right.
10 April 2022 16:21
Bess was an excellent kitchen design specialist. She has been very helpful and patient with me. She is very knowledgeable. I highly recommend Cabinets To Go.
27 February 2022 18:19
Shari was great at what she does, very knowledgeable, and the mother of ingenuity! She was able to mold the kitchen to our every need, definitely recommend her to help you with your interior design!
28 January 2022 10:59
I walked into Cabinets to Go and it was a 'no go'! The employees didn't say hello or even acknowledge me. I asked a question the sales person answered me without looking at me and didn't advise on any of the products. I felt like I was intruding on private property. I drove 30 minutes to be ignored. I had to give one star rating which is a lot more than I received from cabinets to go.
30 December 2021 3:11
They weren't able to help us with what we were looking for in a bathroom vanity. We thought the lady who worked there was rude. I was trying to explain to her what we needed, & she interrupted me, & said they couldn't help us after looking up something on her phone. We weren't impressed with them or with what they had to offer. I wouldn't recommend them.
23 November 2021 11:45
Shari was outstanding eventhough their system mispriced an item by quite a bit. Overall though, great experience.
10 August 2021 14:49
Cabinets To Go. Great Customer Service. Staff has good working knowledge of the product offered.
26 July 2021 23:44
Having to unexpectedly redo your whole kitchen is a huge undertaking with lots of variants and moving targets. Mike and Barry professionally worked with me ALL the way through this whole process. Mike’s proficiently and patiently help me design a functional and beautiful kitchen! Barry greatly support me getting the stone timely installed with Anna. Steven and his team did the installation in a timely and professional manner too. I highly recommend this place for its service and quality of the cabinets.
12 June 2021 23:43
While I would give “Complete Home Renovation” during a pandemic a solid 1.do not recommend. I WOULD like to give a major shout out to Cabinets To Go! We have never worked with them before over the years of renovations, and only ended up working with them now because of an out of stock mess with IKEA and a tornado with our base cabinets in it (true story) … BUT, I am glad we did! They have been awesome and helpful and super punctual. We used the Houston store on the beltway (Barry) and he coordinated everything with the Panama City Beach store in Florida and helped us set up quick delivery and install. Everything was affordable, the quality is legit and the process has been super smooth. Even had to make a follow up phone call about something just now and got another store associate and he helped me right away, AND was pleasant. It’s a 5 review from the Holden’s! We will definitely use them again!
07 April 2021 21:11
As a general contractor, I have used various cabinet companies over the years. I decided to give try CTG as they seemed to be a good price given the quality. By paying a premium to have their contractors install the cabinets and countertops, I was hoping for trouble-free, turn-key service. What I got was far from that. My "good value" was quickly erased when multiple supplemental orders were necessary to achieve my original design as items were forgotten or not designed correctly in the first place. Then the countertop measurement was WAY more than estimated. They did accommodate me somewhat, but now I'm hearing from others in the industry that these issues are very common with Cabinets To Go. Wish I would have known that before.
05 April 2021 5:17
We were looking for a place to purchase cabinets and counter top for our house remodel. We were referred to Cabinets To Go, and to ask for Tim Green. We drove from the Galveston area to meet up with Tim and start the process. Tim is very knowledgeable and explained everything to us in terms we could understand. Cabinets To Go's selection of cabinets and counter tops is amazing. Tim was in contact with us the entire time during shipping, making sure we were informed of the delivery date. I highly recommend getting in contact with Tim and Cabinets To Go.
27 March 2021 15:55
Terrible experience! I went to over there with my sister’s car honda and there were two guy they even didn’t get up from their chairs however someone came to with their audi car and they stood up both i mean if you have a good car you will have wonderful hospitality lol i supposed to come with my lexus it was my fault
10 March 2021 16:12
Tim is a very rude and condescending person. Avoid him at all cost. He needs to learn the basics of Customer Service.
10 November 2020 23:50
My husband and I walked in after work. I’m guessing they do treat you depending on how you look. We were barely acknowledged and that’s cause I said good morning first. There was no, “we’ll be with you in a minute”. There was only one customer and two workers. We looked around for a while and when we walked out we weren’t acknowledged either. I guess they’re really selective with their customers. I hate when businesses act as if they are open only as a favor to you, not cause they want business.
01 August 2020 8:02
Cabinets to go is amazing, and so is Barry, the representative who worked with my wife and I. Barry is professional, kind, and helpful from start to finish with no pressure; my wife and I thoroughly enjoyed our entire Cabinets To Go experience. Quality, Precision, Beauty, Fast, Fun, Savings. Bottom line, I will never get cabinets anywhere else! If you want to know more keep reading. Quality! 100% solid wood and true cabinet-grade plywood beautifully finished on every surface, inside and out ; solid wood faces and doors, and solid wood, precision dove-tailed drawers. Inside and out, the finish on every surface is beautiful, consistent, and flawless. Fast! Our cabinets arrived four days after placing the order. Fun! Do not be intimidated by the assembly ; anyone could put these together. Truly, after the first cabinet, it took me longer to unpack the panels from the box than to put them together (each individual drawer component was actually shrink wrapped for protection!) I'm not exaggerating! The only tools needed are two screwdrivers and a rubber mallet to gently tap the dovetails together. (I have power tools - you don't need them!) All screw locations are predrilled and precisely located, and every panel self-alined perfectly. (The only thing I added was a dab of wood glue in a few key locations, but that is just the perfectionist in me) Out of thirteen cabinets, I never fought a single component. Finally, price! After getting quotes from other places who took days just to give us the quote (Barry gave us his 5 minutes after we finished the layout!), we paid just under a third of any other quote we had recieved even though the Cabinets To Go cabinets were far and above the highest quality in both finish and materials. Bottom line, if I can save $10,000 (yes, that is how much we actually saved compared to our other quotes!) in exchange for spending half a day putting the cabinets together, I'm in. And we did! We even had to contact the people doing our countertops to move up their install because our cabinets went in so fast! Bottom line: Quality, Precision, Beauty, Fast, Fun, Savings. With no compromise, Cabinets To Go is the only way to go!
04 June 2020 14:05
This is a very long overdue review, however I feel the overwhelming need to acknowledge a few of the people at Cabinets to Go that really made a huge difference in our entire experience. To say remodeling a kitchen is stressful is a huge understatement! Tiffani was like a true angel in our kitchen remodel. She literally was there from beginning to end. She was so patient with us as well as encouraging. Her kind, welcoming, and positive demeanor quickly made us loyal customers. We literally went from one design to another as things changed in our plans. She never once made us feel like a burden. When meeting with her, as I witnessed with her other customers, we never felt rushed and she gave us her undivided attention. Her ideas and suggestions were always apropos. She truly has a wonderful talent in kitchen design. There was never a time that we ran into what we thought was a dead end and she wouldn’t help to find a way to solve the issue. I loved collaborating with her. And the end result was an absolutely beautiful and fully functional kitchen! I highly recommend her to help you with your design needs!

During the process, we ran into an unexpected issue with our order and pricing. It was quite devastating because it was a huge blow to our budget and we were on the verge of cancelling. I made several attempts to try to reach someone who could help but to no avail. I finally was able to have the pleasure of speaking with Cassandra, a supervisor through the national customer care department. She listened intently to my situation and made sure she understood all of the facts. She too was so kind and gracious. To be honest I felt so much stress released after just speaking with her, not even knowing what the outcome would be at the time. This was because I truly felt genuinely heard and she didn’t just jump to conclusions of what couldn’t be done or that we were wrong. She told me she would make a review, contact me back, and gave me a time frame as well. And she held to it. She called me back with a fair resolution that we were highly satisfied with. She walked me through the changes and what to expect. She gave me her contact information for if we ran into any further issues. We are truly grateful to her. She exhibited the epitome of what customer care should be!

I don’t write reviews often, however these ladies truly deserve the accolades. It’s people like these who enhance and beautify a company and keep customers happy, coming back, and referring them. Cabinets to go should know that they have that and more in Tiffani and Cassandra.
24 February 2020 10:47
I used Cabinets To Go a few months ago and purchased all new kitchen cabinets and a countertop. I had quoted Home Depot, Lowe’s, a place in Houston, and a cabinet maker.

Cabinets To Go was not the cheapest option, in fact they were a couple hundred dollars more than the next highest offer. However, I found them to be truly professional while building our kitchen and giving opinions on how to improve our ideas. We came in and knew all of the measurements and had pictures and they were able to give us exactly what we wanted in a succinct manner. After purchasing the cabinets, we met the installer and he came out to verify the measurements. He came back a few days later and installed the cabinets once they arrived. The installer was incredibly professional. The counter top is purchased through cabinets to go but comes from a 3rd party vendor. The countertop was cheaper than other quotes that I had gotten from the above vendors. My wife and I were able to go to the vendor site and choose which slab for our cabinets and after the cabinets were installed, the vendor came and installed them.

Even though I paid a little more than I would have liked for the cabinets, the process of ordering and working with the installers was about as best as it could be. I would totally use Cabinets To Go again in the future if I needed it.
12 February 2020 5:11
Helped us get some beautiful cabinets after Harvey! So glad we were referred here. All the contractors were booked and needed months before doing any work. Cabinets to go was wonderful and quick in getting us what we needed! I recommend giving them a go if you’re interested in some new cabinets!
Thank you

S. Henderson
20 December 2019 17:37
. Came to the S Sam Houston Pkwy location today looking for cabinets for my rental house. I guess because I was casually dressed I didn’t look like I had money to spend. My mom & I spent about 30mins in here waiting for someone to help us or at least acknowledge that we walked into the store.nothing. Another couple walked into the store as we decided to leave and was instantly acknowledged & offered assistance. I can guarantee I won’t be shopping here- I don’t care how good the sale is! ‍️
29 October 2019 19:43
They usually do not do pick ups on Fridays and allowed us to come and pick up some cabinets because we were on a crunch to get the house finished. Really appreciate these guys! Thank you Tim!

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