Carter's
3 reviews 1630 Galleria Blvd Suite 200, Brentwood, TN, United States +1 615-370-1217 locations.carters.com/TN/Brentwood/Carters-Brentwood-TN suggest an edit
09 September 2023 12:38
A very helpful and professional staff! Went out of the way to help my family!
08 April 2023 3:17
Very bad experience because of the sales associate dealing with us.
Her name is Samantha, and she is the rudest person I have experienced. Constantly making rude faces as if she is fed up dealing with the customers. This is not expected or justified at all! Zero customer service.
Her name is Samantha, and she is the rudest person I have experienced. Constantly making rude faces as if she is fed up dealing with the customers. This is not expected or justified at all! Zero customer service.
19 February 2023 7:05
Update: the store is redeeming itself in my opinion. They accepted a return of some jeans purchased last fall, with no receipt, for store credit. It's inconvenient to have to go into a store to make a return but they're pretty generous with coupons and returns/ exchanges.
The posted store hours on their main sign and on Google said they were open. When I arrived at the store at 2: 00 PM on a Saturday, there was a printed sign saying they were closed. There were people busy in the store but they couldn't take the item I wanted to return. They said they'd be open tomorrow. But I already wasted time driving over. I'll just send it back and stop ordering from Carter's.
The posted store hours on their main sign and on Google said they were open. When I arrived at the store at 2: 00 PM on a Saturday, there was a printed sign saying they were closed. There were people busy in the store but they couldn't take the item I wanted to return. They said they'd be open tomorrow. But I already wasted time driving over. I'll just send it back and stop ordering from Carter's.