23 September 2023 5:05
Daniel, Ashley, Amanda, and Ken are amazing.
The crew are the best.
And Daniel is the boss.
Ty to all for the ICS
incredible customer service
Muriel
16 August 2023 17:45
Had the pleasure of dealing with both shops By far my experience with the self location was Superior will take my vehicle there again if it needs to work.
06 December 2022 2:46
Samantha and the crew did an amazing job on my car. I was kept updated throughout the entire process through call and text. The attention to detail across the car (including extra effort to tend to nicks and dings) and the cleanliness of my car after picking it up was amazing. Thanks for everything!
11 October 2022 16:48
Were very nice, completely satisfied, looks great. Front desk helpful, polite, what customer service use to be!
14 September 2022 21:15
Had my car fixed July/August 2022 after my car was hit while parked requiring behind the front bumper work. The staff was knowledgeable, helpful, and nice. I especially liked the girl at the front desk and also Sam. Thank you to everyone there who helped me get back on the road and also with getting the rental. Hertz who had an office in the building was great as well.
09 March 2022 7:43
Fantastic service. Employees were polite and professional. They did extra work on my car for no charge when they noted an error had bee made. Car ready when promised. Ckeaned uo my car inside and out when done and fully charged my car. I definitely would recommend
27 October 2021 21:20
West Herr Colision has a Friendly, Courteous and very Professional. Repairs done have been excellent, you wouldnt know there had been damage from an accident. I've had to use the shop on 2 separate occasions and both times I have been extremely happy with the results.
19 July 2021 11:31
I have a 2019 Ford Eco Sport and rust was starting to appear above my windshield. I brought it in and I was originally told by Ford that my warranty wouldn't cover it. When I emailed my concern to the collision center about potential leakage through the windshield if the rust got worse, they immediately looked into the issue and made the repair as easy as possible, fully covered.
19 April 2021 15:37
West Herr provides the best service by far! No matter what issue you have, they are always there and willing to help. From their customer service to their technicians they are incredible. I would not consider taking my vehicle anywhere else. I have never been disappointed by anyone there. Thank you West Herr for always exceeding my expectations and providing excellent service!
14 April 2021 2:04
Very professional. Did a wonderful job repairing my truck after my accident. Took care of all the insurance so I did not have to stress over it. Had a rental waiting for me when I dropped off my truck. Highly recommend. If I could give more than 5 stars I would.
15 February 2021 6:51
Chris Tczak was the person who took care of us and was bert proffessional and courtious thank you West herr
08 February 2021 14:58
From the first call to the final service everything was great very friendly staff very professional clean establishment and I was blown away when I picked up my car it was super clean inside and out Thank you I will definitely use them again and recommend them to anyone
21 December 2020 22:13
Every time I've had to go to West Herr and have my car worked on they treated me like I was family they were professional courteous inconsistent I would recommend schwester for everybody to take your vehicle to definitely a five-star
19 December 2020 18:39
I will definitely go to this location whenever I need collision work done. Everyone was so helpful and kept you up to date as to what was going on. Brittany was the best?
21 October 2020 4:25
Car rental was terrible. They where not on time gave me a car that smelled like something died in it. I took back but couldn't get a different car. So I had to clean myself. What a joke Hertz is.

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