Walgreens

I stopped going to the other big chain pharmacy and started going here because pharmacist and other employees of Walgreens have been very pleasant and helpful. A big plus is that the store always seems clean.

Confirmed a covid test order, then when I arrived to pick them up the pharmacy said they were out of stock.really?

Walgreens Dutchess Turnpike Pharmacy is terrible, I have to go there a couple times to pick up meds and even had partial fills after they tell me it’s ready. I went there yesterday at 1: 00 knowing they close for lunch at 1: 30, one car in front of me, that car was there until it was 1: 30. I left and received I message today that they cancelled my prescription today. Only this pharmacy closes for lunch, even with 10 people online inside and 4 cars outside. I guess they don’t care about Customers and Customer Service.

I felt I was being charged with a crime. Walking in there when I ordered for pickup I didnt know they dont accept UPS packages. I raised both my hands up "hey i didnt know" interrogating me. Ill never go back.

I don’t complain but the employees at this store are very rude and don’t have a clue.and the Spanish chick shouldn’t be behind the register…I’m just saying very disappointed in this store

This was the second Walgreens that told me an item i chose for pick up was not available. They took my coupon. I had to go to the store to have them give back the $12.00 coupon plus, for the second time at 2 different locations, was told item was not available, when on fact, it was in the store, BOTH TIMES! BOTH LOCATIONS in Poughkeepsie! I live in a different county and am disabled. I will not do that again!

I called to ask if this store sells crutches. The person who answered said yes. I asked again to double check and they said yes again. I drove to the store to make the purchase but when I got there, they didn’t have any crutches. I wasn’t asking if, historically, they sold crutches.

I was very satisfied with the service that got at Walgreens with this young lady Daniela (hope got the right name). I went to get two perfumes, one for a gift and the other for myself. Like the idea they carry good brands and my favorites from the 80's and 90's (Estee Lauder). She was very kind and loving to help me even she was the only in there as a cashier and helping customers at the same time. She didn't rushed and took her time to show me perfumes for young ladies because the gift was for a young lady. She also help me to find a gift wrap and never rushed. And always had a smile? Give her a 10. Store is very clean too.

Hi I came in today and checked in with the Lab Corp IPad and been waiting an half hour already. Usually they take you in quickly. I believe there should be more staff. I get there might be patients but I haven’t seen anyone here the chairs are all empty. If you had more staff it would be better

Cashier maddox was very rude. Not one word was said to me. Didn't even tell me the total I had to look at the screen. Didn't even make eye contact. Maybe he shouldn't be behind the register

I just left the Walgreens on Dutchess Tpke and am very dissatisfied with their customer
service.
I purchased haircolor, which is 8.99 online but in the store was priced at 10.79 each.
In addition, I purchased a box of probiotics which was priced 12.99 on the shelf, but rang up as 20.99. When I questioned the price, the clerk rudely said "that's the price". I told her the price on the shelf was lower and she said she couldn't go back and check for me because she was the only employee up front

I have never been treated so badly before at a store. This was a horrible shopping experience and I will not be returning there.

First off I love Walgreens but this is by far the worst Walgreens I’ve been too. The customer service was unsatisfactory, the store had an entire row of store merchandise for a set price and when I came to the register the price was way higher. So I politely asked for a store employee to take a look because something wasn’t right. The employee was RUDE! And was trying to fix the entire shelf before I walked back to see if maybe I mistakenly picked it up from the wrong place.instead of the employee saying sorry ma’am this item was placed in the wrong spot, he instantly came off with an attitude and said it doesn’t matter that the item is in the wrong space, the price is set. ALSO another employee followed my wife and I around the store while shopping AS IF she was watching us. Worst experience I’ve ever had in a Walgreens. I will never go back,

Dont buy there photos. They come out blurry and have odd color spots. Both not issues when viewed with a laptop. Poor poor quality photos.

Very poor customer service.

I wanted to purchase red bull energy drinks.
The cooler was marked 3 for $5. They Rang up 3 for $7. I told them that this is the coupon and I brought it to the cashier. I'm guessing the manager said well those are for the smaller cans. I said well someone stocked cooler wrong. I said fine What about the other Tag 2 for $5. She said we don't put those in the cooler. So I didn't purchase the red bull. If an employee messes up on stocking your cooler and It is mislabeled the company should Honor The employees mess up and yell at the employee for not doing their job properly.

Worst pharmacy ever went never again I went Friday to pick up a medicine for my mom and today is Wednesday and they told me oh I'm sorry we didn't have it really.

The pharmacy customer service is atrocious worst ever! No accountability and never an apology for their mistakes. I know mistakes happen but to not apologize or take accountability speaks volumes. I am taking my business elsewhere

1 star and that's being generous.
The pharmacy is terrible.

Changing my prescriptions to another store