Tilden For Brakes Car Care Center

Worse place i ever take my car overcharge me the owner has a ugly attitude my car started with another things after i bring it to this place, before has nothing so becareful people, and nope i do not recommend this place

Purchased battery from Costco. Been going to Tilden for over 20 years. Now new owner… Today was changed $47.50 + tax & credit card fee = over $53…. To install said battery. New owner doesn’t like the idea me being “my own parts. ” Since when is battery a part? And the shop does not sell batteries. Always gave Tilden 5 stars, until today.

These guys are straight forward and guarantee their work. The staff are all friendly and helpful and the mechanic's diagnosis and work are on point.

Worse place i ever take my car overcharge me the owner has a ugly attitude my car started to another thing getting wrong when before has nothing so nope I do not recommend this place

Good mechanics and very skilled but will add extra cost like $30 Test Drive after a $60 tire rotation but they did figure out why it was pulling to the right. Also they charged $95 for 1 hour labor to diagnose brakes. It was for "removing parts" - I can remove a wheel and check brakes in less than 20 mins without the fancy equipment but they did figure out the wrong part was installed. What a rip though. Go elsewhere unless another mechanic can't figure it out. Heard they got a new owner. Guess he nickels and dimes. Not a fan.

Bad experience.don’t go here, bad services and management.they insult customers.don’t recommend this place

I have been a loyal customer for almost 20 years. I had my car towed to Tilden 5 WEEKS AGO when my shifter broke. I was given a quote of $200. After 5 WEEKS and an assurance that the price would not go up I was given a bill of $500! When I reminded Tony of what was told to me I was given an excuse of the part being more expensive and that he was able to fix it because he wanted the car out. Basically doing me a favor. I have been without a car, walking to and from work for 5 WEEKS in the winter. 5 WEEKS of being told that the part I needed was not to be found or they were sent the wrong part or something. Everything except that it was going to cost me more than double what I was quoted. They have lost a very loyal customer and so many of my coworkers who were customers but having seen this and know the outcome have changedtheirminds. Not even one star.

I had all my cars serviced here for many years with Bill. Bill retired. Doug is the new owner. My first experience is a screw up that cost me $500. Would never have happened with Bill. I am looking for a new garage, and I doubt that matters to Doug.

The new owner of this mechanic is not straightforward.

Mr Tilden the prior owner was a very skilled mechanic and straight forward. Unfortunately he has retired. The new owner is not straightforward. He will give you cost then he will call you to open more work in the car to replace parts and charge you 3x the cost he started with. Make sure to understand what the job need to be done and don’t approve any extra work without written estimate before he start working on the car. Because he will open more work and will replace parts without your authorization and will keep the car in his possession until you pay. He replaced parts in my car that could have been just straightened up instead of replacement. He charged me cost of the parts replaced (400$) and another 300$ labor ended paying 1100 $ instead of 200$ that we began with.

Most honest mechanics around. My dad has used them for 20 years and I use them too. We drive way out of our way because they do such a great job.

Bill is a great guy. I brought an old 2002 Toyota Corolla and a replacement part, which he was willing to install free of charge. Would recommend to anyone.

Bill is the best mechanic good service on time and best prices. I recommend Tilden car care services I know them for more than ten years.

Honest shop- had my oil changed
, breaks, water pump, timing belt, radiator, rear suspension.very very reasonable $$$.
went back for checkups and the really made an effort to recheck my timing belt-Chino is super great mechanic.the patched my exhaust - no charge.love these GUYS. BECAUSE they are Honest shop.and LI can get fishy***

If you're looking for a reputable place to take your car for repairs. Bill, Chino, and crew at Tilden are top notch and will treat you with fairness and respect.

Fantastic, fast, reliable work! This is the second time I've used them for changing, mounting, balancing all my tires. WILL RETURN!

Amazing customer service! I will definitely be coming back for any future vehicle maintenance/repair. Highly recommend

Bill and Chino are the best! They are honest, very friendly, and most of all reliable! My family has been coming here for a few years now. Just wish I knew about Tilden many years ago!

I went there for my car's wheel alignment. Met this guy - Bill. He took his time to explain everything and did work at cheaper than anyone else. I would surely recommend Tilden. Looking forward to make this my permeant repair shop.

Professional, Efficient, knowledgeable and experienced will always be my first choice for automotive work

I went in today to get a leak on my tire plugged. Was told $10 - $15 on the phone which was less than all the other places I called. Turned out the leak was bigger than expected and was told I needed a new tire. The shop does not have tires there but I believe it was Bill who told me he would try and look for an old tire anyway as I was waiting. He didn't have one so they ended up patching the leak instead so that I could get home ASAP.
When I tried to pay, they didn't let me. Probably the kindest people out there! Worked extremely quick to find the leak and figure out a solution. Would recommend to anyone, they are the best!

Honest and trustworthy and much more.
I m a Limo driver and i m very happy with them. They r the best

I needed a new tire replaced on my car. I was extremely happy with the people I dealt with and the cost of the work done.

Bill and Chino run a good shop!

I chose Tilden of Mineola due to the great reviews here and on Yelp and Tire rack (they are a recommended installer). Went there to have my winter tires put on and have the car aligned. Car runs straight and true! They even made sure to inspect the tires so they put them in the proper rotation with the tires that ran in front last season put in the rear for this one. Prices were very fair and competitive. Make sure to arrive early in the day if you want to wait for your car vs.dropping it off. They are first come first serve and they get busy quickly. I am very satisfied with the quality of the work here and will be a returning customer!

Bill and Chino are honest and very reasonable with their pricing. They have serviced my Mazda for several years. Very precise and prompt. They know what they are doing. Highly recommended.

These guys are the greatest. It’s really hard finding a good mechanic that you can trust. These guys have always provided quality service.

Excellent professional work. I took my E-450 bus in even though they dont always do buses, and they whipped my baby into shape with a new brake line in 2 days. Did not try to upcharge me at all. Highly, highly recommended. Thanks a lot Bill, I owe ya one!

Very honest guy he fix my 2006 Toyota 4Runner with good price.he changed my rotors and brakes and never over price me and he told me what I need to replace soon with no charge this is gonna be my shop now 110% recommendation to everyone. If you’re looking for a mechanic with high skills and honest this is the one.

My best car service ever! Owner Bill is very friendly and professional. Tilden customer care goes extra mile for customers. I went there for tire installation with new Tire Rack tires and they checked other things like various fluids. This kind of service is rare these days unless customer asks first. Thank you!

I've been bringing my car (s) here for years. Bill and Chino are great guys and I always know they will do right by me. I trust them and I'm never worried when my car is in their hands.