Snow blower picked up, new carb, fuel shut off valve, tune up, auger belt, back in a week, fantastic customer service over the phone, highly recommend.
We rented a pop corn maker for a church picnic and I gotta say from start to finish the customer service was outstanding! Would absolutely rent from there again, and I highly recommend Taylor True Value Rental to anyone!
We needed a tent and chose Taylor because of the reviews. Best thing we could have ever done! Everyone that we dealt with gave us the most top notch customer service that we have ever received. They all went over and above to meet our needs, from the employees in the store, the guys that set up the tent, to the telephone ladies that answered the phones, If you need their services, use them, you will be happy you did! We were!
Awesome staff and extremely knowledgeable of equipment. They have a lot of cool items to rent inside office you might not be aware of. Check it out, you’ll be glad you did.
Rented equipment from here, was charged additional fees after the fact. I was told I received a text and email of a contract I never received which would state any additional charges I was responsible for. They laughed at me when I questioned it and then was told "well I don't know what to tell you, it's common practice". Customer service here is a joke
Rented out the TX1000 with attachment of trencher. The machine was In deplorable condition. Machine kept stalling on job site was running extremely hot had to keep stopping to cool machine off. Trencher was not sharpened. Barely cutting through roots. When I got back to rental shop I told Mason issues with machine. His response “YEAH IT HAS A HYDRAULIC LEAK” This is what I paid $467.00 for. I should have received some type of discount for what I went through. BAD MAINTENANCE ON MACHINE. You just don’t rent something like this out to customers when knowing full well that machine needs repairs. I will never rent from this place again. I write this review for any customers thinking about renting equipment from this place.