Swan Lake Golf Club

Always friendly and courteous staff. Course in great shape and pace of play usually good.

Amanda the lady inside is incredibly rude and super unprofessional. She will make a bad start to your round just by her attitude. I’ve been there to many times to not say anything anymore. Her attitude is quite miserable and horrific. Today around 3 pm when they’re normally not busy, she proceeded to tell us that there was someone on hold, that probably wanted to book a tee time for the next day, and she didn’t care how long they sat on hold. They eventually hung up and called back while we were still in there. She told the customers in the room that if we ever called and hung up on hold, and called back, she will not pick up, she said she hates that as she proceeded not to pick the phone up. After my round, just wanted a quick to go wrap. She said no, guess getting out of her seat is something she doesn’t like either. Hope the owner sees this and does something about it. She is bad for the business and definitely left a bad taste in my mouth, me and my colleagues will never return. Part 2. Peter, I guess telling customers to never call two times or else she won’t pick up is professional. Her attitude I guess that I’ve dealt with more then ten times was super professional too, clearly an asset. And a general manager that protects his horrible workers. I guess we all have our opinions, And I guess I can understand that you think she’s an asset to your company when you’re a manager at a golf course, lol! Will never return and I’ll say it again, GO TO MILL POND, MIDDLE ISLAND, WILLOW CREEK, they’ll treat you better!