Steet Ponte Nissan

Very helpful, attentive, prompt in there service. 2nd time dealing with Steet. Great sales department. Salesmen, manager and finance representative. We drove 100 miles round trip for the deal. They mad it worth it. Definitely recommend you guys.

We were really early for our appointment because of a previous appointment went rather quickly and they got us in an hour before our appointment time. Everyone was super friendly and courteous and it was an absolute wonderful experience.

Predatory selling practices.how can you sell a car to clearly a senior with diminished mental abilitities!

Stopped in, asked for a decent truck and let them know what I was looking for, and Gisele and Joe surpassed my expectations of the image I had in my head. I love my new truck. Highly recommend

My husband and I recently leased a 2023 Rogue and we love it. We worked with Gisele and Kevin, who were both very kind and knowledgeable. When it comes to service, Howard is great to work with. We have leased and bought cars from the dealership in the past and we are happy to be able to continue with the Steet Ponte family!

There was a recall on my car, I was able to make an appointment and they seen me right away. Everything was resolved in no time.

As always.polite and respectful checking in and out. Although the service center was busy checking in, I was still greeted with a smile by several people and assured someone would be right with me.

I was in for a recall on my '17 Nissan Rouge and the service manager was great. The repair was finished in a reasonable amount of time.

I've been to many dealership over the years but none come close to the excellent experience w/Steet Ponte. They gave me the best price & treat you like family.

Dealt with both Nissan and Toyota. Looked at a vehicle around 30k, at Toyota, salesperson said you Don't want that one and kept showing us one's around 41k. Then looked up our trade on KBB and said give you around 7k when it was listed between 11,200 and 12,800! Car was resale valued at 17k to 19,500 because we researched that also right there. So low balled us on a trade. Then at Nissan we were going away the weekend and wanted to think on it, they said give us a hold check, we won't cash it! We'll it was deposited on Saturday and cashed Monday. Wife went shopping and card was declined because they cashed her check. Now they are saying 3 days to write her another check! A very wealthy car dealership can't write a 500 check back to a customer that day. Sad because my daughter had been wanting a new car, so that's 2 sales lost. What happened to being honest to the customer. We are now dealing with a syracuse dealer for 2 vehicles.

Everyone was very friendly and helpful. I am very happy with the service. Would recommend highly to anyone.

Very accommodating with regards to service, which between that and pricing is why I have had Nissans since 1995.

I went to this dealership looking to buy a brand new Nissan Sentra. Upon arrival, the sales consultant Nyah Thompson waved me over from the parking lot as soon as I stepped foot out of my vehicle. She asked what I'm looking for and took me directly inside to her desk to start talking numbers without me getting a chance to even look at the car first. Despite a good credit score, Nyah and a manager Joe Curri were not willing to work with me at all on pricing or payment plans. Instead of asking the customer something like "where are you looking to be at for a monthly payment" as most other car salesmen start off the financial conversation with, Nyah and Joe went straight into this is how much you are going to be paying each month and if you don't like it, come up with a bigger down payment. They also significantly low balled my trade in (offering me only $300 for it when another dealership gave me $1,000 for it) and neither of them took the time to get to know me as there could've been company discounts they could've offered me as I am a first responder, an online college student, etc but they did not bother to put in the effort that other dealerships do. My dad was with me and when they went into another room, my dad told me "this isn't right" and "they're jerking you around. Let's get out of here and check out other places. " When they came back out with literally no change at all in numbers yet still pressuring me to sign, my dad chimed in and stated "you are asking her to come up with $5,000+ down payment and sign a 6 year financial commitment without her even getting to test drive the car. " Joe shrugged and walked away not to be seen again and Nyah took me out to see a two year older model Sentra (not even the one I would've been purchasing) and let me sit in it for a couple minutes just showing me the interior but still did not offer to go get the keys for a test drive or explain any of it's driving features and then she rushed us out saying she needed to have her lunch before an upcoming meeting but to "come back" another time if I decide to buy the car. Obviously I never went back and ended up going with another dealership that treated me like a valued customer and I had a much better experience purchasing my brand new vehicle through Don's Ford in Utica.

I came in with a broken retractor on my seatbelt a assuming I would have to bare the cost but to my surprise it was covered which would of been an expensive repair. Howard even made me aware of a recall on my car that I was unaware of. Even though I had a bit of a wait (no problem at all) they kept me well informed what was going on and how much longer it would be. One of the best experiences I have had at a dealership.

They found an electrical problem quickly and took care of some routine maintenance items and the cost was below what I had thought it would be.

This is our second purchase with Steet Ponte and we are now loyal customers! Ryan Kepner was extremely helpful and on point again, just like our last purchase with him in September 2022. Chris and Kevin made the experience smooth on their end as well.
Very pleased.hope to be back again soon.

Great customer service. Tried other dealers who didn't work, but steet did. Thanks Gisele and everyone involved. All of my cars will be bought from them.

Ryan, my sales representative was very thorough when searching for the perfect car for me. He explained all the features the two models of Nissan Rogue SL offered so I could make the best decision for me.