Sonwil Distribution Center - DC49

Quality company for truck drivers! There is overnight parking and a toilet. How many times have I been here, they always try to load before the appointed time. The only thing you need to do is arrive early or at least not call for more than 20 minutes! Otherwise, the lottery begins. Work In can go quickly, or it can drag on for the whole day, depending on the number of trucks. Overall great staff, good company! I give 4 stars because the toilet is not very clean.

No exaggerated wait time for my load. But was 700 lbs overweight and had to move tandems and fifth wheel too. Just to level the weight. And it was fine. Just kept it low in fuel all the way to delivery place.

A person there is in shipping office he's name is Kyle he's so nice in talk.professional in he's work he checked in before my appointment time on 10/16/23 its suppose to picked up load at 20: 00 I checked in at 16: 00 he get me done in 30 min by door 4, I want to say thank you very much brother & will see you soon god bless you

Appnmt is at 1 pm ; try to check in at 8 but was told to come back at 12 pm due to weekend labor shortage. Was given a door right away at 12 pm and was done by 1 pm. Thank you

Accounting department does not pay in quick pay time frame listed on the rate confirmation agreement. Accounting department doesn’t respond to emails (from me and or TriumphPay) and is impossible to get in touch with. TriumphPay always answers but can only help minimal if the brokerage accounting department hasn’t sent information need to pay.

Very fast unloading - within a little over 30 minutes of appointment time (6 p.m. Appointment and unloaded at 6: 34 p.m. On a Tuesday). Very big space for backing up and there are also a few overnight parking spots.

Good place to deliver. Overnight parking on backside of building. Check-in on the side with more dock doors. Gray door, says driver entrance. Bathroom when the office was open but I’m not sure about after hours. Loaded fairly quick. Nice employees.

SONWIL DIST. OF WEST SENECA NY.
They are indubbily
A O K. For the trucking community.
THE warehouse does they re best.
THEY HAVE RESPECT FOR EMPLOYEES AND ALLOW A WEEKEND REST. (Honoring a sabbath opportunity, helps to sustain Kosher, Pareve. Foundations.)
Sonwil dist. Cramped docking areas and pratical stage area, Some truckers have trashed and vandalized area.
Park at own risk.

Not a clue as to what they are doing. No sense of making an appointment they can't find your paperwork anyway.

5 stars from me. They loaded the full trailer in one hour even before the appointment time. Everyone was nice and professional.

Showed up a hour past my appointment time and still was able to check in I didn’t get loaded until 6 hours later. The older lady up front has a bad attitude

It’s the Sunday before the 4th of July, my appt was @1300; I came straight from last receiver in West Valley, NY so I was super early. There’s a staging area so I figured I would wait there a few hours since I arrived so early (0900). I was pleasantly surprised

I was able to check-in and was assigned a door immediately loaded quickly and the staff was very helpful…. Especially the young lady in the office.

Nice size / clean lot, vending machines and restroom in office area and again there’s a staging area so parking is available for break or reset period

Make sure u are on time! Park, check in, go back in ur truck and wait for a call with a dock #.
bout 3 hrs to pick up full load 53’ of milk

Check in 8 am for 1 pm appointment, get door and 10 am was loaded, overnight parking on stage area.

Great place, delivered and picked up here same day. No issues fast unload fast load and even rest room is available for drivers inside the office. I know by today's standards even rest room is a luxury.

Checked in earlier and got the door right away. Friendly people.

Blessed in he who expects nothing, for he shall never be disappointed. (A. Pope)

I had the pickup for 6pm on Sunday according to the broker, and since the place doesn't work on Sundays, it was actually for Monday at 6pm, but thanks to the colleagues from the place I was able to load at 2 AM on Monday. Excellent place.

Long wait time to unload. I have been at door for 4h and now they asking me to change the door so they can unload. I probably stay here for other 6h l.

Appt for 1 am, checked in at 12: 52. Right to the door, quick unloaded. Overnight parking available. Staging area out of the yard. Rest room available at the office building. It is kind of tricky to get check in office from the parking. Better if you walk to the check in office. Staff was cool.

My appt time for this place was 11: 55 pm I got here at 10: 30 over an hour early and still not even to a dock or even loaded for that matter here it is after 8 and they say it's going to be a few more hours still like really I do not recommend coming here at all stay away if u can

Bad place to pickup.waiting for long time i cam 30 min late shes said No bcos your late and my other buddy came 15 min ealry she said wait for 2 hrs.why.

Arrived 2hours before app was the next morning before I got out app was at 6pm was 9am when I left

Pickup takes average 10 hours past appointment time, no exceptions!
Set your rate accordingly!

It is a pity that you can not put minus 5 stars. 4 hours after the appointing and they haven't even given the door yet. Shipping does not even want to answer and is not going to when they start shipping.

This is the worst place to pick up a load. I got here 2pm the day before. Now 9: 45am day 2 and still waiting. I see other trucks who were here at the staging parking before me still waiting. No one deserves this mad house waiting game.

Avoid this place if at all possible. Spent a whole day here waiting for product only to be turned away the next day because the product expired. You won't make any money going to this place to PU.

Worst company ever to get loaded. An appointment is useless because they don’t load you until morning if you have a 1 pm pick up. Don’t bother wasting your time at this company.

In 2 months 3 time I come for pick up every time
pick up waiting up to 8 hours. Very bad service

Absolutely the worst experience at a delivery ever. At 18+ hrs past appt time and STILL not in a door for unloading. I cannot get an answer other than "the cooler is over capacity and we have to fill outbound orders before we can receive anything. " I cannot imagine this business makes any money operating this way.

Nice people. Arrived one hour early before my appointment. 20 hours later. No exaggeration. Finally loaded.