21 November 2023 8:05
Everyone was very friendly and helpful. Very positive people! Plus there was a large selection of PRO4X’s to look at!
11 October 2023 9:27
Salesmen Logan was so helpful, enthusiastic and very friendly. He made my overall experience buying my Nissan truck such a joy.
07 September 2023 16:16
Everyone was very nice Matt was very thorough explaining everything to me. Everyone was very pleasant
30 April 2023 23:04
Appointment went very well. Was very satisfied with everything. Always very professional and helpful. Love dealing with everyone at this dealership.
11 April 2023 23:22
We had a mystery sound from the underframe area. The technician performed full diagnostics on the rear differential, as well as checked front end components, stabilizers, & other body connections for a price way less than expected! Although no conclusion was reached, we were given some other avenues to consider & listen for. Worthwhile experience for the money & time. Thanks, Simmons Rockwell Nissan!
31 March 2023 16:21
We had TWO experiences this week alone with Simmons Rockwell Nissan of Hornell. On Monday, my husband's Altima had an oil change, tire rotation, top-off the fluids. Superb! On Wednesday, we traded in our Rogue and bought a new one. The hometown service was top notch! This is our 3rd Nissan purchased at Simmons Rockwell of Hornell. We really love it there. And we'll be back! Excellent experience! Thank you!
20 March 2023 8:38
Josh Powell was with me every step of the way. Attention to my many questions, and details of each car offering really made a difference. THANK YOU JOSH and SIMMONS ROCKWELL for getting us the Rogue SL we wanted!
05 February 2023 22:03
Probably the friendliest staff that I have ever met. They even had an office environment for me to connect to so that I could work remotely while my car was being serviced. Top of the top notch folks there.
11 November 2022 22:43
The vehicle I had wanted took much longer than expected. However, the were very diligent in keeping me updated as to when the vehicle should be arriving
25 September 2022 19:07
This is the place to buy an automobile I give them five stars all the way excellent customer service excellent Financial people all around great place I bought four vehicles from them they treat you with respect and they are not high pressure sales
24 September 2022 20:30
The guys in Service are simply my favorites. Always polite, extra helpful and can always make me laugh. They took excellent care of our vehicle and put a smile on my face after a rough day! Thank you guys!
18 September 2022 23:35
The people are always helpful, and very pleasant. They did an excellent job of getting my car in and repaired in a timely manner. Very satisfied.
05 July 2022 22:20
The suspected problem was verified by their equipment, and the approximate time frame for the service was very accurate. No surprise.a lot of peace of mind.
05 June 2022 18:20
Highly satisfied as usual. I appreciate the attention to details and the extra time spent explaining everything to me. For someone who knows very little about vehicles it means a lot.
13 May 2022 4:00
My car was making a rattling noise on the passenger side of my car. The staff was very friendly, quick, and knowledgeable. I felt very comfortable.
21 April 2022 23:03
My salesman Will, was great, found the exact car I wanted, made the purchase process smooth and friendly, put me in the car I wanted, same say! Extremely happy.
24 February 2022 17:56
After a not very pleasant experience at another place I should have went here first! Joshua Powell was great! I didn't feel pressured at all and it was all smooth sailing! Got to drive away in my new Rogue! Definitely a great place with great people!
21 February 2022 11:30
Devin did a fantastic job selling me my 2018 Hyundai Sonata, he was very communicative, he made sure I understood everything and was very upfront, bought and took delivery within 24 hours, and made sure I understood what they would give me for my trade. I was very very satisfied. I sell car insurance for State Farm and I often refer my clients to good salesman, and Devin is now on my list! Overall very very satisfied and I will definitely buy my next car from him!
16 February 2022 3:13
The Simmons Rockwell Nissan of Hornell service is always beyond great. Very nice and always efficent.
27 December 2021 8:49
I needed to get snow tires and from the ordering of the tires to making the appointment to installation everyone was extremely courteous and helpful. Service manager notified me of needing new rear brakes and had parts on hand and able to replace rear brakes without having to come back for a separate appointment.
05 November 2021 2:12
The guy who greeted me and took my car for the repairs on the recall was amazing. He showed me where everything was in the building.
02 November 2021 11:15
Robert Ford and the entire Nissan department were amazing, patient, knowledgeable and helpful while I was purchasing my new vehicle.
15 October 2021 16:14
I went for an oil change. I had a problem and David Nussbalumer was the service managery and he took time to help us out. He is very helpful.thank you very much
05 September 2021 17:44
The salesman Devin stood in the pouring down rain when we testdrove vehicles going over our questions and pointing out features. He was not pushy yet responded quickly to every inquiry we had. He was fantastic to work with!

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