Sava Spa & Hair
1 review 211 Pinehurst Ave, New York, NY (212) 543-0008 www.savaspa.com suggest an edit
17 March 2023 23:51
Went here to get my nails done - a treat to myself. I have lived in the area for two years with my husband and always thought it would be a nice place to go - support a local business.
From the minute that I walked in, it was clear that my business was not wanted. I needed to say hello twice in order to be acknowledged by the individual behind the counter. I made it clear that I was looking to get a shellac manicure. She seemed surprised I had even brought up the idea, but went ahead to write down in information and told me to come back shortly. I kindly accepted and went about my day.
Upon return, the nail technician showed me the color selection and told me to pick a color. After reviewing them for maybe thirty seconds, she returned to ask me what I was looking for. I explained a warm off white and that I was looking to do a shellac manicure. She quickly said that she did not do those and I should just pick a color. I explained that on the website shellac manicures are listed and that I had confirmed this specific treatment when I made the appointment. She quickly dismissed this, explaining she does not do them, and again pressured me to select a color. Being met again with this response, I kindly excused myself to leave as this was not the service that I was looking for. Not a word was said to acknowledged my response by her or the individual behind the counter. I left with an overwhelming sense of defeat.
I understand that it may seem off putting to some that a man would want to get his nails done. However, this is not a reason to treat a custumer the way that they did. I am disheartened. The year is 2023. We live in New York City. Please do better.
From the minute that I walked in, it was clear that my business was not wanted. I needed to say hello twice in order to be acknowledged by the individual behind the counter. I made it clear that I was looking to get a shellac manicure. She seemed surprised I had even brought up the idea, but went ahead to write down in information and told me to come back shortly. I kindly accepted and went about my day.
Upon return, the nail technician showed me the color selection and told me to pick a color. After reviewing them for maybe thirty seconds, she returned to ask me what I was looking for. I explained a warm off white and that I was looking to do a shellac manicure. She quickly said that she did not do those and I should just pick a color. I explained that on the website shellac manicures are listed and that I had confirmed this specific treatment when I made the appointment. She quickly dismissed this, explaining she does not do them, and again pressured me to select a color. Being met again with this response, I kindly excused myself to leave as this was not the service that I was looking for. Not a word was said to acknowledged my response by her or the individual behind the counter. I left with an overwhelming sense of defeat.
I understand that it may seem off putting to some that a man would want to get his nails done. However, this is not a reason to treat a custumer the way that they did. I am disheartened. The year is 2023. We live in New York City. Please do better.