Sam Lovetro Automotive is, in my experience, the most honest, experienced, expedient and no nonsense auto repair garage in the Rochester area. Sam and his incredibly gifted mechanics complete work in a timely manner with respect for the auto and the owner. I will continue to take my auto there until he tells me that the doors are closed. Thank you to Sam, the office staff and the mechanics.
I’ve been taking my car here for 3 years and always get great service. Sam explains issues to you and goes over options before doing any work. Recently I had brakes replaced and noticed some squeaking after, so I brought it back and he replaced it with no charge. They stand by their work and care about their service and customers.
Sam communicates efficiently regarding the damage and the cost of repairs. He’s honest and reliable. He went the extra mile in taking care of my car. He has years of experience and I would recommend anyone in Rochester to go to him if you need your car checked or fixed. It takes a while to get an honest mechanic and I am glad I went to him when I got into an accident. 11/10!
Went in to meet to see what kind of shop and what kind of mechanic he would be he was condescending it's not like I didn't learn anything about mechanics from my grandfather who designed and made tools for Freightliner and it's not like I learned anything about customer service from working on commission.
They fixed my car so quickly that I felt bad because I wasn't free to pick it up sooner. Will absolutely use them for any other car needs I have going forward
Sam and his crew are the best in the business! Everyone is super friendly and knowledgeable. Sam will go above and beyond to make sure you will get the best service! 10/10!
I had the pleasure of finding the shop for a mutual customer of theirs and ours, and I must say it’s a very nice staff, clearly well trained technicians, and in a convenient location. Great business!