Rite Aid

Do not fill prescriptions here, especially controlled substances, unless you live close by to come in for in-person service. I called for 3 hours straight today to try to check if they received a prescription for me to get transferred. Not a single response. This location has got to be one of the worst pharmacies I’ve ever had to deal with. They do not answer the phone. And if they do, they immediately put you on a hold after picking up and never actually get back to you. This location clearly has very unhappy pharmacists and techs because I cannot believe how they operate. This is the kind of care you unfortunately get where management doesn’t care and the area is not high income. The higher ups can care less

On top of the shortage for baby formula, While visiting family I happen to call this rite aid for formula that said online was in stock an available but wanted to double check before going so I called with my baby in tears in the background spoke to a Warren which asked his manager LINDA to check for the milk she said no immediately. Long behold just before closing I walked in and found the available formula and was very disappointed I had to walk to the store in the rain instead of listening to a store manager. She had no regard about the lie on the phone to check for formula she showed careless efforts to help me why is she a manager LYING to brush customers off. I’m disappointed in the lack of support and assistance at this location. FYI