25 August 2023 21:19
Cannot recommend Reardon Briggs enough. We have purchased both our zero turn mower and now a Kubota tractor from them. Rick is absolutely phenomenal. He’s always so generous with his time and will answer any questions you have to ensure that you are getting the best product for your wants/needs. These guys are true professionals at customer service and will take great care of you as soon as you walk in the store. Friendly, reliable, and trustworthy. Absolutely the place you want to go for your next power equipment purchase!
06 July 2023 21:21
I love this place sam one of the parts people helped me get my 1989 wheel horse up and going had all parts in stock thank you sam for your help and knowledge of my equipment
19 April 2023 1:08
When the motor in my Echo chainsaw blew up I was happy to find out I had an authorized repair shop nearby. This place does a ton of business, so don't expect things to be turned around in a day or get an immediate call back, but more importantly, here's what I did like:
1) These guys know what they are doing. After speaking to Tom for a few minutes I was convinced he would either fix the problem or get me as much as he could through the Echo warranty. It took him all of about three minutes to figure out what was wrong and gave me a realistic estimate on how long it would be until I got my saw back.
2) Everyone I spoke to was helpful and willing to do a little extra to get me what I needed.

It took nearly a month from start to finish to resolve everything and get the saw replaced, but in the end I left happy. Would definitely recommend this place if you have repair needs.
17 April 2023 17:19
Udate 4/26/23
It seems I must have caught them on a bad day during my first visit (it was a Saturday) because they've been top-notch since then.

I appreciate the owner personally reaching out to me after my initial experience to apologize and offer a resolution.

I will certainly be glad to use them again in the future!

Update: (4/17/23 raised rating)
After my initial lackluster experience (see below), I was taken care of today for my chainsaw and was able to purchase a new blade for my weed whacker, which they installed on the spot.
So far, they have improved my impression significantly from what it was initially.
I'll have further input after my chainsaw repairs are completed.

Initial Review:
I'm new to town and stopped in today to see if I could get help with my Husqvarna saw. I had stopped by earlier to look at a backhoe loader and was hoping their service department might work on my chainsaw that has a loose screw.
I asked the lady at the desk if they provided chainsaw service for equipment not sold there. After asking for the make, she said they do service Husqvarna saws. I asked how to accomplish that, and she said to take it around the corner into the shop to the service department.
I followed her instructions and ended up in a shop full of equipment, but devoid of people or signage as to where to find someone. I milled about poking my head around corners for a few minutes before returning to the desk (for the 3rd time) to ask again where I was to go to get service. I returned to the shop area, where I waited again, repeatedly looking for anyone to help me. No luck. I left after getting no help.
30 September 2022 6:11
Nice people work there happy bunch of jokers starting to get to know me with as many times I have to stop in once and a while for parts
29 September 2022 15:04
I recently visited Reardon Briggs Lawn and Garden equipment for some parts and was very impressed by their professionalism, courtesy and promptness to resolve my issue. Tom in the parts department is very knowledgeable, kind. He educated me in how to maintain the part. Rick helped me navigate through warranty confirmation process and Sam at the front desk was very kind in getting the product.
I have lived in this community for 40 years but this was my first encounter. I will consider them first for my future garden equipment needs.
25 December 2021 22:58
They have great service and sales department. I buy my parts here and get my tractor serviced 1x per year for tune up. They come and pick it up.
23 November 2021 7:05
Great service over the phone and I. Person
Anyone who gives this dealer less than 5 stars should keep shopping the Home Depot or eBay. …More
16 September 2021 3:15
Wonderful place, had whatI needed. Price is great. Lots of stock, mowers, and all yard equipment.
10 August 2021 18:34
The best place around if your looking for lawn and landscaping equipment aswell as residential mowers, tractors and accessories. The service is top notch both Rick and Pat in sales are very professional. Service department always have what I need.
Just a great place!
Shop reardon briggs you won't be disappointed.
18 July 2021 9:05
Very best place for equipment and services. Service department is at the top. Anthony, you are very professional and honest. My Echo backpack blower was fixed in 15 minutes for very little cost. Thanks again Anthony.
16 July 2021 20:53
Mower deck repaired faster than expected, for less than expected. Reardon Briggs has my business.
07 June 2021 10:33
I ordered a part here for my lawn mower which I bought at Lowe's and of course Lowe's never has the parts or has service for you to buy them this place did and had to be within a week
06 June 2021 1:44
Amazing place with amazing staff and great local charm. Everyone goes above and beyond for you and prices and service are fantastic! I’d choose them over a box store any day.
18 April 2021 12:22
Thanks Gary and Anthony for the great service on my 2011 BX25. And Gary for all the extra tips when you delivered it along with my new brush hog. I really appreciate how you and Shelby are always willing to help us diagnose and fix things on our own. Much appreciated!
05 April 2021 0:33
The service team at Reardon Briggs is second to none. Fast and clear communication, rapid response and professional approach to service. Thank you.
16 March 2021 7:41
Parts department is top notch. I was looking for a part that isn't made any more and Tom helped me find it. They have a boneyard for those super hard to find parts as well. Give them a try, it's better than shopping at a big box store.
19 December 2020 21:39
You know it is so much easier to complain than praise!
I bought a chainsaw and had trouble starting it several times until it just would not start.
Pretty good with small engines and following the internet info I found I assumed the machine was defective. I brought it in for service expecting to be “5 days out of warrantee” or waiting for a few weeks.
These guys sent me back to the repair guy and he checked it over and quickly started it for me. I had been following some bad advice regarding fuel bulb and choke. Fixed and educated properly at “No Charge! ”
I just want to say “Thanks” it is so rare today to get that kind of service. Next piece of equipment I need will certainly be bought from these guys. Enjoy The pizza!
25 November 2020 20:57
Best place to take and mowing equipment. Very professional I would never go anywhere else.
21 October 2020 3:47
The go to place for sales and service for outdoor equipment. Service turnaround is quick and inexpensive. Great staff and plenty of selection.
24 January 2020 3:35
These guys are the best! A cable broke on my Ariens snowblower during a storm. Rick was able to get it fixed that afternoon for me! I wouldn't buy a machine from any other store!

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