I received a tow from Rapid Recovery via Geico this morning (8/15). Chris arrived quickly. He called to confirm my location. He was professional and expressed concern for the safety of everyone involved. Even after the tow was complete, Chris called to advise exactly where he parked the car & where he left the keys. What an Amazing tow truck technician. Thank you Chris:)
My car suddenly died on the way home from work and Nick swooped out on a Sunday and saved the day. He got to me in under an hour, was polite, conversational, and overall a stand up guy. The world needs more Nicks.
Scott and his TEAM a Rapid Recovery are "Top Notch. " Arrived at the home in 15 min.this Sunday morning, tested the battery and charging system and had a replacement battery installed in 15 min. The tech.and dispatch manager, Steve were wonderful.
From a nerve wracking realization that my brakes weren’t working and I was an hour from home, Rapid Recovery saved the day - showed up in less than 10 minutes and entertained me for the hour long drive to the garage. Instead of a horrible day I had a good time!
Called via AAA. The gentleman that arrived was quite helpful and very knowledgeable as well as pleasant to talk to. He was very accommodating to my needs for the movement of my vehicle as well as quite happy to assist me in getting my vehicle safely delivered to its final destination. I would not hesitate to use this company again! Kudos to the company for hiring such thoughtful and experienced professionals. Give him a raise!
I give them A plus and 5 stars. My battery was completely dead even after a few jump starts. I called Geico through whom I have roadside assistance. Rapid recovery was at my home in less than 15 minutes. That’s service!
We got a flat tire on the side of the highway tonight and called AAA, they dispatched rapid recovery. We live locally so we have heard of the company before but never dealt with them directly. From calling AAA to arrival was about 10 mins, amazing! The driver was very nice and super understanding (it was very cold and raining) We told AAA we had previously arranged a ride. However, after our rising falling through, the driver was very understanding and accommodating, he offered a ride with him to the drop off point. Overall our driver was upbeat, courteous, respectful, funny and just an all around great guy. We are very thankful he was the one that came to our rescue tonight! I hope all these kinds words are reciprocated to him. Thank you rapid recovery!
They arrived at my car within 15 minutes. The driver was courteous and polite. He opened my door and took a few pictures and that was it. What a relief because It was so cold out. I would highly recommend this company.
Car would not start. Called AAA. Rapid Response arrived in less than half an hour. Driver was polite, professional, and personally friendly. He took very good care of my truck and of me. I was very pleased.
We have always used Rapid. They are great. This evening I got stuck wayyyy down on Road K with my 4 dogs! I panicked, it was getting dark and the tide was coming up They were there asap. The driver was so very nice and was very professional and got us right out. They are reliable and professional. Thankyou again~
Stuck 26 miles from home Chris came within minutes, was very kind, very competent, very professional and incredibly careful mounting the BMW on his modern flatbed truck. It was truly painless and very appreciated.
Service was incredibly quick and the driver was a true professional. My car was moved from a congested location safely within minutes of arrival. Thanks for the wonderful assistance!
I called AAA. They sent Rapid Recovery, and they were here "Rapidly. " They towed the car to the dealership. They were very professional. I highly recommend them.
My car battery was dead in my driveway. Rapid Recovery arrived within 15 minutes and jumped the battery. Fastest service I’ve ever received! The technician was very nice and informative. Thank you!
Never a good time when you need a tow, but Rapid Recovery does an outstanding job. Quick and courteous customer service, texts and calls were all efficient. Thanks for taking away some stress
Sent by Geico roadside service to handle switching, spare/back tire (custom) on my Hummer. Not an easy job. Cory was WONDERFUL, professional, and friendly.
Chris I.turned one rotten day into a completely sunny one! The original ETA was 60-90 min and Chris showed up to change my flat in under 30! He was efficient while even taking the care & time to explain how to change a tire as I expressed embarrassment over not knowing. But what most turned my day around was his spark of a personalility. You never know what someone has been going through in life, and I've been through much. Chris had me smiling and laughing. So according to me, a Superhero came to the rescue in a Rapid Recovery truck!
My water pump and pulley had went on a late Saturday night. Called AAA and rapid recovery showed up. Tow truck got to me extremely quick for a Saturday night I was very grateful I didn’t have to wait in an empty parking lot for long. Christopher was an amazing driver, got my car up on the truck very promptly and had us on our way. We rode in the cab with him to our destination and he was extremely friendly and definitely helped make a bad car trouble experience in to a good one. Top notch driver would definitely recommend this tow company to others and he even provided us with a card for future service if needed. Thank you!
Very fast service! The associate was very kind and personable! I’ll be sure to stop by the shop to leave a tip for him as he hurried off to the next assignment. Nice job!
I never leave reviews. But this one deserved it. Been hit or miss with AAA experiences. But this one is a home run. Fastest pickup, fastest hook up, fastest tow I've ever seen.
Hal was awesome, professional and incredibly friendly. Seriously could not recommend these guys enough.
When i called them through AAA they said I need to wait around 1hour. They also send tracking link you can track the service car. They come to opened my car in 10 min. Super fast and perfect job. Awsome jobe service.