Public Storage
9 reviews 49-20 Van Dam St, Long Island City, NY (917) 383-2029 www.publicstorage.com/self-storage-ny-long-island-city/1781.html suggest an edit
15 September 2023 6:00
Currently a customer at the Public Storage and it been an absolute pleasure to work with Sam! Customer service here is 10/10
25 August 2023 5:05
I Interfaced with Sam who is a wonderful, kind and empathetic person. She helped us smooth out the process and was very helpful from the start and made sure she addressed all my concerns. I could not recommend her more to anyone who is interested in renting a unit at this location. I will keep recommending this Public Storage locations to my friends.
22 August 2023 20:06
I have a corporate account with this Public Storage, the service is literally second to none thanks to Sam. Sam is always very helpful, with my concerns/questions and she’s a great conversationalist. Keep up the great work Sam, I want to continue doing business with this company because you are there and an asset.
28 July 2023 12:31
Carmen and Sam made the experience of renting a storage unit at this facility a breeze! I highly recommend this location, where everything is easy to navigate and Carmen’s and Sam’s professional assistance made the experience ever so seamless and flawless.
I booked online and was surprised to learn that the unit I reserved was on an upper locker and only accessible via a rolling staircase. Unfortunately with the items I was storing the unit was unusable. When I approached Carmen and Sam they quickly assisted me providing me with alternative units that better suited my needs. Carmen and Sam worked diligently to ensure I was able to transfer my reservation to a new unit and keep my online booked rate. The ability to keep the same rate was greatly appreciated and both Carmen and Sam went above and beyond my expectations in assisting me. 10/10 stars for these superstars! Thank you Carmen & Sam!
I booked online and was surprised to learn that the unit I reserved was on an upper locker and only accessible via a rolling staircase. Unfortunately with the items I was storing the unit was unusable. When I approached Carmen and Sam they quickly assisted me providing me with alternative units that better suited my needs. Carmen and Sam worked diligently to ensure I was able to transfer my reservation to a new unit and keep my online booked rate. The ability to keep the same rate was greatly appreciated and both Carmen and Sam went above and beyond my expectations in assisting me. 10/10 stars for these superstars! Thank you Carmen & Sam!
16 July 2023 22:08
I went to this location looking to see my reserved storage but I didn’t realize that I reserved an overhead storage space. The woman in the front helped me find another unit that was bigger and I was able to keep the same monthly price. Thank you so much Carmen! I definitely recommend coming here. Carmen really tried her best to help me as much as she could and I really appreciate it.
28 April 2023 1:11
The place is clean, good services, but is so expensive, I have a small room with the new increase is going to be almost $400
07 April 2023 0:30
Let me start off by saying Sam & Carmen provide STELLAR 10+ ️️️️ Service! Managing my unit there with them was by far the best. These ladies are super professional and knowledgeable I recommend going to see them when you want to use a storage facility!
24 March 2023 5:59
Came into this location to buy boxes. Sam and Carmen were amazing. Would recommend this place
04 December 2022 18:29
Sam & Carmen are the best. Very helpful assistance and overall great experience at Public Storage on Van Dam!