I have had several rides to medical services, including one in Buffalo. All 3 driver's, Jen, James, and Jerry, were pleasant, good drivers and offered to help me with my walker, when I brought it. I told my transportation scheduled that I loved their service. Thank you Primo.
This company believes in putting disabled individuals at risk due to the incompetence of their own drivers and their lack of ability to operate a bus. If you can avoid this company please by all means spend your hard earned money elsewhere. Multiple incidents where the driver has been verbally aggressive to others when called out on his driving of the bus. Also have seen this bus hit multiple vehicles. Do NOT recommend.
I booked Premo for my daughters 21st birthday wine tour. The limo bus was beautiful and luxurious and our driver, Dave (also the company owner) was courteous and fun. I HIGHLY recommend Premo and will for sure use them in the future!