Planet Fitness

I have been a member of this location since February of 2016. This staff they have now is one of the best in some time. Alexandra, Isiah and Jada are all really nice, patient and kind. One in particular is Morgan. Always has a smile and a good word for everyone, no matter who they are. Always cleaning, picking up after janky members who are too lazy to pick up their paper towels or put their weights and cable grips back where they got them from.

Because I am registered as a black card member, I have the benefit of using the massage chair. In my previous visits, when I went to the front desk to get coins, no one asked to see the QR code. I found this quite strange. Does this mean everyone can use it? （But its fine ）；Today, when I went to get coins, a red-haired girl named Morgan at the front desk asked me for the QR code, saying she needed to confirm my membership. Interestingly, it was the same girl, Morgan, who did not check last time. I asked her why she didn't check before. She told me that it's impossible as it's their policy. I am starting to suspect that their policy is targeted specifically at Asians like me. Because when the gentleman before me went to get coins, she didn't check him either.

She also told me that each person can only take one coin, but I have seen several times where they give different numbers of coins to different people。

I have no problem with them checking the QR code, but this way of handling things makes me feel like they are treating people differently based on who they are.if this gym advocates for a judgement-free environment, then she obviously needs to learn more from her colleagues。

This Planet Fitness is not like others, I have been. Is missing equipment, you have to really struggle to have your work out done. Because you have to wait, longer than other Planet Fitness. And what makes the worst. It's that on summer break they have the kids from school.
And for them it is like hanging in a park or back yard school. And the hold stations for hours.
And please don't get me wrong. I'd rather see them at the gym. Then been out there doing the wrong thing. But I think the lack of missing equipment, also makes it more difficult, to get your workout. Also most of the equipment looks very old. I never saw them cleaning any machines. I guess Covi is over.
If there would be another Planet Fitness close, I would definitely not go to this one. And I love Planet Fitness, but it is much better in other cities. So for now I have no other choice.

UPDATE: Sept. 18th
I was out front the gym for 4 days, they have posted a sign days before, they will close for 2 days. So today was my first day back. I was not expecting much.
But they went over and beyond.
I thought I just walked to a different Planet Fitness. I have to really look around. All the machines are new, new equipment, new floor.
They did a wonderful job with the space they have available as well.
So will change my prior review.
From one Star to 4 Star.
So now it is up to us to keep it, just as it is.
Great job.
Thanks.

Machines are broken or improperly repaired. Empty Paper dispensers etc!
They have to stop the customer that has his own rap music in his backpack it's annoying and distracting!

Fix the treadmill please! Over the past weeks, I have noticed that there are at least eight broken treadmills in the facility, which has been causing inconvenience to many gym members, including myself! Thank you for your attention to this matter!

Overcrowded with kids, its not a playground, come on.

Update: June 29,2023. Again overcrowded with high schoolers even at 7am. Stop it! We pay a monthly fee but can not use machines because teens, that use gym for free, are siting there and chatting. AC is broken, fix it.

I love planet fitness. The machine is good. But hydromassage beds are always down in every location.

THIS LOCATION IS NICE, A COUPLE MOM AND POP RESTAURANTS IN THE AREA, AFTER YOU FINISH WORKING OUT, VITAMIN SHOP RIGHT NEXT DOOR, LOCATED ON THE 20TH AVE STOP ON THE D TRAIN LINE, WHICH IS LESS THEN 25 FEET AWAY FROM THE GYM.
THE GYM IS VERY WELL ILLUMINATED, THIS SPECIFIC FACILITY IS ABOVE GROUND, SO THEY GET GREAT NATURAL LIGHT. CLOSE TO CONEY JUST IN CASE YOU WANT TO TAKE A TRIP TO THE THEME PARK, OR A WALK ON THE BEACH FOR A PEACE OF MIND OR WITH YOUR SIGNIFICANT OTHER.
THERE IS LOTS OF SPACE IN THE FACILITY, MODERATELY CROWDED NOTHING TO CRAZY, 2 LEVELS 1ST FLOOR HAS ALL THE MAIN EQUIPMENT, 2ND FLOOR HAS TREADMILLS, THERE ABSOLUTELY NO REAL SPACE TO STRETCH, EVEN WITH THIS BEING SUCH A BIG LOCATION, THEY HAVE NO DESIGNATED STRETCHING AREA.
THE BATHROOM NEEDS LOTS OF ATTENTION, LOCKER ROOM WAS DECENT, I LIKE THE AREA ALOT I WOULD COME BACK TO THIS LOCATION AGAIN, BUT PLEASE, KEEP THE BATHROOM CLEAN.

Good luck finding available equipment at a gym packed with teenagers.it's like a highschool in there. Also broken equipment or missing attachments seems to be normal over here

The ac has not been working properly all summer it is a shame to the planet fitness chains i don't know how is it allowed to stay in business under these horrible conditions the plastic on the weights most of them worn out nice way to say it the place is disgusting

I like this place very much. It’s very clean, the machines and its entire place. I see people clean bathroom all the time, this is very important in pandemic time. I have been a member for many years, even during pandemic, I stopped going there for more than two years, but I still paid them to keep them opened. The only short side, if they have a swimming pool will be much better. GOOD PLACE, WELL MANAGEMENT

The 86th Street gym is in desperate need of renovation and a deep clean. The equipment is in poor condition and the AC rarely is operating, please give this facility some TLC!

The AC feels like it's not even on and the fans the staff put out don't help unless you're directly in front of it. The heat makes me feel so sluggish.

The space wise this is the best looking location in the city in my opinion, so I got really disappointed to learn how PACKED it is all the time, even for PF standards. Another thing is, why are 12-13yo kids let in? It’s like kindergarten in there! You’ll see groups of 12 to 14 yo kids working out. It’s one of the reasons this gym is way more crowded than other locations.
The pictures I posted I took late at night, close to midnight, so picture the crowd during the day

Always crowded, pretty hot inside so sweating a lot is a must. Equipment is pretty old, very poor free weight selection. But there is no competition around so I have to come here

Does this location check Student ID or birth certificate for the high school summer pass?
Pls give fast response thank you

It’s very over crowded with the kids and you can’t even get any equipment for yourself. Crowd meter seems not a true measurement.

This gym is packed year-round, with this new summer program kids can workout for free, making the gym unusable for hard working, paying members! Also no air conditioning, ps bring your own air conditioning

Love this place the only thing that I don't like is that some of the ppl working out don't clean up after themselves after they work out on a machine. I CLEAN ANYWAY, just feels gross though.otherwise the place is clean, staff very nice.
The Aqua Beds are Amazing after a hard workout.

Great location and accessibility, but gym equipment is very worn due to how crowded it is here. Some of the equipment should really be replaced/repaired

Too many ppl very little space. I travel for work and I have been through 20 different PF and all have lots of space and no one is staining at you. Didn’t feel comfortable at all. After 1,15 mins I was out I don’t do ppl drilling holes in me!