I went into your Store on Fordham Rd in the Bronx to pick up a JBL Bluetooth speaker that I bought online for a Fantastc price. I was greeted & treated with nothing but kindness & professionalism from the moment I walked in. I was very impressed with the Staff especially since it was Christmas eve 1 of the busiest times of the year. I definately will be shopping @your store in the near future again. Thank you
Thank You Mariano for all your help helping me and my husband to choose the best air conditioners for my family I will be back very soon for my new mattress will definitely recommend to my friends and family
Excellent customer service. Brandon was helpful and patient in helping me find what I was looking for. I recommend asking for him if you need any help.
I was helped by a representative by the name of Brandon at the Fordham store in the Bronx he was extremely knowledgeable and helpful salesman. He was an absolute pleasure to be handled by. I would definitely go to see him again with another purchase.
Benjamin is the best manager the store has! He went out of his way to help me and made sure I was happy before I left the store. He is phenomenal and very patient. He is a asset to the company.
Ruben, was amazing in his product knowledge and guided me throughly in purchasing the top rated new 70” LG UHD! Trust me you won’t be disappointed coming to this location
My husband and I have been working with this team since we moved in together 7yrs ago. Literally EVERY SINGLE APPLIANCE in my household has been purchased through this store. Thank you Ruben and team for all of your help and dealing with my 300 questions!
The People that work in this store it's fabulous, customer service and special Ruben the manager he's great very professional, I'll definitely go back to buy anything again.
I can honestly say that this is by far the best location to go to. Benjamin gave me exceptional customer service. He listened to my wants and needs and truly knows how to connect and engage. I don't think I would ever give my business to a different location. Will definitely go back to see Benjamin.
Excellent costumer service! I had just walk in the store when the sales associate Manny offer to help me. He solved my issue that same night! Will definitely come back for another appliance in the future.
Brandon was very helpful. Helped me with my 85 inch samsung and sonos system. He guided me to my dream mancave. He is the guy to see. Wish i could give him 10 stars.
Thank you Benjamin for your excellent service, patience and understanding. Also a thank you to the manager Mariano, for helping with my fridge nightmare.
Juan Almanzar’s customer’s service is the best! He took the time to answer my questions and did not rush me through the process. I highly recommend him!
Exemplary customer service, very attentive and great customer service. Very informative on a wide array of products sold in the store. I went in with intentions of only buying one item, and as a result of their professionalism I left having purchased 3. Thank you for a great buying experience, I will definitely be referring friends and family to this location.
This store is great! The customer service is amazing and the store is always well stocked. I had the pleasure of speaking with the manager, Ruben and he was very well spoken. He knew his store well and his operations were top notch. I would definitely recommend this location to all of my friends and family. Thanks again, Ruben and team.
I came here yesterday for the 3rd time. The two cashiers were very unprofessional. VERY! I simply do not need this kind of negative energy going into an appliance store to purchase something. There are things you just do not do and say to a customer to make them feel like their purchase is a burden to bother them to ring you up. They were also talking negatively about the customers, and there was older elderly customers asking questions. The mannerisms were wrong like they just did not want to be there and ready to go home. This is a good looking store with many products that has changed dramatically from how it looked on the first time I went there.
I just want to say what a customer service in this sore it's spectacular, I'm very glad to be a PC Richard's costumer specially on Fordham's store in special Ruben the manager excellent person and Juan Almanzar that explain to me every detail about Refrigerator and stoves that I was looking for, thank you so much for your attention and patience I really appreciated.
I wanted to give a shout out to store Manager Mariano Garcia who was extremely helpful in helping me understand the difference in a game console that I wasn’t sure which one to get. He took his time and explained it to me and I made my choice and purchased a Nintendo Switch. I will definitely shop here again and recommend this store to friends and family. Thanks again!
Thank you Mariano for All your Help with the purchase of my new computer for me and my Family you made the experience comfortable and answer all my questions and concerns I will be back very soon and will recommend to my family and friends
Benjamin’s the only reason I shop with PC Richard. He’s an all around sweetheart who’s honest and extremely helpful. Even though he’s in sales, he’ll never steer you towards something just for the sake of making a sale. Over the years, the level of service with this company has plummeted and they genuinely don’t care about consumers but not Benjamin - he cares about getting you the right fit. I’ll always go out of my way to patron this location just so I can work with him.
Benjamin is the sale representative that help us look for what we needed! We had a very pleasent experience and he helped us with everything got us a very good deal!