05 March 2021 19:12
My daughter was driving from Ontario to Virginia for school, and her check engine (plus other lights) came on 4 hours from home. I called Paul Brown Kia to see if they could help (as it was on route) and Tony/Katie stepped up. It's not easy doing the admin on a out of country vehicle, but these two looked after my treasured daughter.in 15 minutes! Thank you!
05 March 2021 7:19
I had a good experience at Paul Brown, I normally get very anxious going to buy a new vehicle, but this time was different. Jeremy was a great salesman to deal with, he never pressured me at all and was able to get the ball rolling via text so i didnt have to waste my whole day sitting at the dealership. This was definitly one of, if not the best truck buying experiences i ever had.
10 February 2021 3:59
Excellent buying experience. Andrea did a fantastic job with the sale, I was traveling from out of state to purchase a 2 year old truck with low mileage and was at a very low price point. She and Justin (finance rep) made it quick and easy with most of the transaction taking place over the phone. I would certainly do business again!
16 January 2021 20:37
Went shopping for a new truck. Collen the salesman was amazing he looked for the cheapest payment. Showed us the vehicle and made us feel comfortable being there. We bought the truck and he made the whole experience seamless and fun. THANK YOU COLLEN AND PAUL BROWN MOTORS. THE TRUCK IS AMAZING!
10 January 2021 15:42
Josh pulled us back over from another dealer by getting me in exactly what I wanted. It's never too much to ask for heated seats and steering as well as a sun roof! He got me that in my 2021 Jeep Renegade Trailhawk and got my husband in a beautiful 2021 Ram.
My first Jeep was from "PBJ" and I am in love with my new one from them too. Thanks Josh and everyone at Paul Brown for the amazing service that was so quick and smooth.
06 January 2021 1:47
If it’s service or sales, Paul Brown is the place to go! Big enough to be competitive, small enough to care. I have always been treated well.
05 January 2021 5:16
I recently had my KIA at your dealership and I found the service department very friendly and professional. I was there longer than expected as the car needed new brakes/rotors and they were able to work it in the time slot which allowed me not to have another trip to Olean. Thank you Paul Brown. (Nancy Robinson)
26 December 2020 9:29
Some issues even getting someone to want to sell me a truck. After we explained how unhappy we were with their commitment to actually selling a vehicle we had picked out, they were outstanding. Couldn't be happier. They really brought their A-game afterwards. We know everyone just has one of those days but they were awesome in trying to make up for lost time.
17 December 2020 8:08
I’ve bought two vehicles from my medic that I served with in the army. Both times were smooth and painless. Great place to get a vehicle.
03 December 2020 16:27
The buying process was so quick. I highly recommend anyone looking for a vehicle go to Paul Brown, their team is awesome! They have an amazing selection of new and used vehicles.
03 December 2020 6:38
Proud to be apart of the Paul Brown family. They go out of their way to meet your needs and they never disappoint. They won’t stop until you are happy. Thank you Paul Brown Kia for Putting up with me and finding my amazing new car.
06 October 2020 17:08
Just bought a Kia Seltos, Josh our salesman was great and Mary in the finance department was awesome. Would recommend both.
We would definitely buy from them again. No need to travel to get a good deal and great customer service! We can shop local!
Josh was great I had to bring my dog back the next day to make he would be comfortable in it before we purchased. It sealed the deal obviously! Thanks Paul Brown Kia!
04 October 2020 10:26
Seriously love this place, I have bought 2 cars from here so far. Brandi is a great salesperson and helped me even after the sale she helped get stuff out of my old car and she is going to pick up my car on Monday to fix the fuze box for no charge. They are so helpful and pleasant to work with.
23 September 2020 15:26
We just bought vehicle #3 from Paul Browns and as always it was a great experience! Jason and Justin were awesome and everything went seamlessly! We always know that when we walk in, we will be taken care of in the most professional manner. It always seems like we are catching up with old friends, not just buying a car. Thank you, Jason and Justin and everyone else at Paul Browns!
19 September 2020 12:31
Paul Brown Kia made my shopping and buying experience SO easy! Jeremy, Jim
And Mary were all wonderful to work with! I wouldn’t buy a Kia anywhere else!
17 September 2020 5:16
I had a very pleasant experience with Andrea at Paul Brown. She and the staff made everything as smooth as possible. Thank you Andrea for helping me with my Jeep. I absolutely love it and I will recommend family and friends to come see you.
29 August 2020 18:13
The best car buying experience I’ve ever had! Andrea was very helpful in helping me pick out the perfect vehicle for me. She was very busy that day, but that didn’t take away from her amazing customer service. She even made sure everything was set to go when I came back the next day to pick it up. Don’t waste you time going anywhere else!
25 August 2020 20:23
Josh Lundy from Paul Brown was very pleasant and enjoyable to work with. Not only was he kind and courteous. He was able to help us with a new car and finish the deal in a timely manner.
10 August 2020 3:37
I have bought two vehicles now here. And have had good experiences. But I must say Andrea rocked at sealing this deal. And doing all she could to get the vehicle I wanted. And make it all happen in the time frame I needed! Thanks so much Andrea!
05 August 2020 12:10
The team at Paul Brown are top notch. Andrea in particular is phenomenal! She helped me find exactly the right vehicle. Any question I had was answered and she could not have been nicer throughout the process. Justin was also extremely helpful. His insight on the financial side was greatly appreciated.
31 July 2020 18:18
They were very nice and brandi had me in a great vehicle the next day. Would recommend anyone to go there to get a nice car from paul brown
30 July 2020 2:23
I found the experience at Paul Browns very relaxing, no pressure. I was very happy with my salesman. JOSH.and no pusheness he handled it with precision. Its was a pleasure.to do business their
Very happy with my Kia.
28 July 2020 15:35
Need 2nd key and spare was full size doesn't fit underneath
Car is very nice runs great and new weather tech floor mats throughout.
18 July 2020 17:27
Thank you Josh Lundy and the Paul Brown team for a great buying experience. They went above and beyond to make sure I was satisfied and made it such an easy process!
03 April 2020 16:39
I am not one to enjoy the car buying process, but I can say without hesitation that buying my Kia Serrento at Paul Brown with Jeremy was one of the easiest and stress free car purchases I have ever had. Will definitely recommend it!
15 March 2020 6:41
Josh was great! Very knowledgeable and friendly. No pressure sales and made the whole experience quick & painless! Love my KIA Sportage! Perfect fit for me!

Again Josh made the experience quick and painless! Josh was very helpful. Josh took the time to explain the new features and sinked my phone!

All around great experience! Love my KIA!
28 February 2020 22:23
We had an easy and no stress buying experience at Paul Brown Kia. Special thanks to Josh for being our point person from the beginning. Excellent pricing, + no-nonsense paperwork and test driving experiences. We drove from Rochester, NY and the whole deal was well worth the four hour round trip drive.
28 February 2020 11:17
My sales rep and financial person was extremely helpful in getting me into a new car that I can afford. I am very satisfied with the service I have received.
25 February 2020 9:14
A friend and I were out for the day when we decided to take a look at some awd vehicles. Brandi Copenhagen invited us in Paul Browns to talk. She showed us some deals on AWD vehicles. She was very helpful and found me a great deal. I bought a 2017 Kia Sorento. I just love it. Thanks to all the team at Paul Browns. Thanks Brandi you did an awesome job.

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