The service was exceptional and I’m not even talking about my car getting fix! Jay treats you like family. He puts major research in to make sure you get the best bang for your buck! We came in to get our car fixed because of an accident and had to pay out of pocket. He spent days researching the best option for us. Now let’s talk about the quality of work on the car! He took care of our car like it was his own. He made sure to find the best parts and matched to our exact color! I can’t say how happy we are that we chose Jay and Only one! Thanks everyone for taking care of our car! Truly appreciated!
I was recommended by one of my friends. My friend’s car had some issues with braking n he assumed it’s gonna be pricey. After taking it to Jay, my friend was told it’s not major issue, just a simple fix here n there charged very less amount and fixed it perfect. Hearing this story I went there with my car as it started having a lot of issues like clunking sound, buzzing sound, bearing and brakes issues etc. Jay totally lived upto my expectation. He easily diagnosed everything and told me what’s needed to be exchanged or bought and showed to me the problems and showed be a new items that he bought and fixed it at a reasonable price. My car is good again. P. S- Jay gives you that elder brother vibes cuz I have not much knowledge of cars.
My friends and I having been Jay's customers for years. Jay knows everything related to all kinds of vehicles. Very honest owner! If you want to do any kind of maintenance, repair, and auto body. Just let him know and you will not regret.
I've been doing maintenance and repairs for over 10 years. You can trust us. I have been doing maintenance and repairs for over 10 years. You can trust us.
Though it may be on the pricey side for repairs it is definitely worth the cost, the owner Jay is incredibly professional and the work speaks volumes. I recently needed work done on a dent on the passenger side of my vehicle and I couldn't be more happier. The owner is honest and does not push you to do anything other than is necessary. Will definitely be coming back for my other vehicle needs.
Outstanding customer service, communication, and knowledgeable staff. Kept us informed of the progress throughout the train. High quality workmanship - you will not regret.
Nissan dealer wanted to charge me $3200.00 for repairs I didn't desperately need. The shop confirmed the dealer's findings, but did not agree with the dealers overall assessment. The technician said my problem was pollen (case of bad luck) in the air flow sensor. Removed the pollen, changed a few things and for a very economical price, I was on my way and I have been riding fine ever since. Please note, I will continue to travel from NJ to Flusing to do business with car mechanics you can actually TRUST!
Update: 6/8/2020 I posted this review 5 years ago. My car is still going strong. The repairs the dealer suggested then, has not been an issue. Dr J (owner of Only 1 Auto) is a mechanic you can trust. I travel from NJ to Queens for 3 reasons: professionalism, reliability, trust. Finding a good mechanic is like finding a good doctor.
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