Monro Auto Service and Tire Centers

Was recommended by my Uber driver to come here, he said to go see AJ, he did a phenomenal job on my car, I couldn't quite understand him but he's really knows cars

I can’t say enough how much I appreciate Monro and the workers. Pulled in on Friday at 6pm with a blown tire. They were able to change my tire and have us on our way before 7pm. I can’t say thank you enough.

Ny inspection without an appointment, they inspected both my jeep and my utility trailer. I was advised of the wait time which was ok with me.really nice people.

I highly recommend this Monroe. Great professional service every time! Appointments are quick and informative.

Get a oil change here and two days later my cars transmission is leaking, went back and they had "nothing to do with it"

2pm on Memorial Day and we called to say we were on the Thruway with a blown tire and we only had a donut so we couldn’t get back to Buffalo. We were reassured they were open and had a tire in stock for us. When we pulled up, they met us at the door and said they would be done and have us out the door in five minutes!

Thank you so much for taking such good care of us!

Ed and staff are excellent and I will recommend family and friends to this location!
Thanks

The Monro team on Chrisler Ave were absolutely wonderful and extremely helpful. I am very grateful for their services. Thank you very much.

Ed and staff were great they got me in and out in no time without any problems. I will recommend them again

Always quick, friendly, helpful and they’ve always been honest and have never tried to rip me off (other mechanics certainly have!). It’s nice to have a mechanic you can trust

I had a state inspection, oil change along with tire rotation done at the Chrysler Ave shop in Rotterdam and they were excellent. I made an appointment for 8 am and my car was taken in on time and all the work was completed in an hour. The manager was very friendly and responsive and Paul the inspector was excellent. I highly recommend this place.

Well am sorry I had to rate this place 1 star, but I call this place on 11/13/22 in the early morning for tires and installation I asked for availability the young man that answered the phone was very nice and said yes he have two good year the ones that I’m looking for $107 each $31 installation each I agreed to the price and requested a time to come in I was told to come in ASAP I was one minute away I stopped and he took the car in with him five minutes so I was happy I told him I’m from New York I got to get back to work so he understood clearly watch my plan. Let’s back up for a second at night before I had a flat on the highway and one my tire was badly damaged, 2 1/2 hours later and they were still trying to remove the tire from the rim remember this is a Toyota Prius so it’s not a big wheel I volunteered to help to remove the tire but was not given the option, I overheard the calling friends for help telling they tried everything and nothing works I finally had to stop the work from continuing because I had to get back to work on a 3 1/2 hour drive with a donut on my car. The following day Three simple tool remove the tire in five minutes knife and two slotted screwdrivers I was very very disappointed for a name with such a big Advertisement I hope this was only just one isolated incident the kid that helped me was very very helpful but had no experience sometime we need to think out of the box

I highly recommend this place. The manager was great at helping me make the best decisions for my vehicle and he definitely went above and beyond. I will be returning if I ever need work done for my car again!

Took my car in for oil change and inspection. Staff is friendly, professional, and knowledgeable. They had my car ready in a couple of hours. Nice quick service!

My fiancé tasked me with getting her car inspected and the oil changed, and I naturally forgot to make an appointment earlier in the week. I called these guys around 11: 30 on Saturday and Keith told me that as long as I got it to them by noon, they'd squeeze me in and get it done before 4PM. True to their word, I picked her car up shortly before 4!

The car was inspected, oil changed, and most importantly, I was done within the time promised. Can't thank them enough for squeezing me in on a Saturday on such short notice. I'll certainly be back soon.

Great customer service. Their staff are friendly and knowledgeable. Comfortably and welcoming atmosphere

Outstanding friendly service. Helped me with me with my needs and provided helpful solutions and alternatives to my car issues.

The best Monro in the area and the only one I will go to from now on. Professional, speedy, honest, and excellent customer service.

The guys at this Monroe are fantastic. Great customer service and my car feels like new! Thanks guys!

I went to get an oil change last Thursday and the assistant manager Junior took care of my car. He was very professional, nice and very explanatory. He informed me of the best options for my car and even told me when’s the next time I should be expecting to get my brakes maintenanced. He worked very quickly and efficiently. He had me and my daughter out of there in less than 45 minutes. My car is running as smooth as ever. I would highly recommend going here for car maintenance all staff was very polite and professional.

Had a wonderful experience with these folks. I broke down on a road trip outside Schenectady and after getting towed here, these guys helped me and my family in a tough situation. They were kind, professional, honest, resourceful, and did a great job fixing my car (water pump, belt, and coolant) for a fair price in a timely manner. I would definitely recommend to others!

Monro on Chrisler Ave is AMAZING. Customer service is OUT OF THIS WORLD and the mechanics are experienced, knowledgeable and efficient. I fully recommend for car serving.

Best customer service I've ever received in my 35 years of life thus far. And these guys set the bar really high. I would definitely recommend

The guys were very respectful and the prices are the best around, they also got me in same day for estimate and then completed the work very quickly. They didn’t make me fix anything that wasn’t necessary or try to upsell me. They were honest and gave me their recommendation and let me decide what I wanted to do. Will be going here from now on!

Not good service. They have really inexperienced people and have an attitude the minute you enter. I was just there to do a state inspection and the answer of why it didn't pass was full of lies.

All of the new oem parts where bought and put in the dealer so nothing was generic or used and no check engine light on. Told me that it was in no condition to pss however minutes later it passed on a different location. Was even checked back on another dealer to see what was wrong and they couldnt gind a thing.

I dont care if the owner replies to this review and doesnt like it, they are are not honest.

Everyone there was so helpful. I had issues with the inspection and they they made my car safe and legal. I trust them and I'm going back.great experience

Amazing crew! Came in for a brake light and within an hour got my fluid replaced, windshield wiper fixed and they even helped fixed a broken mechanism for my front hood release button all for a great price!

Was treated to a quick and thorough service even though I threw a lot of work their way on my first visit. My car was fixed within a day and is working great. Talking with Eamon was easy and he was very communicative and kind when going over my issues. Would highly recommend if in need of a local mechanic.

We have a big family, 4 vehicles in all. Monroe services them all. Excellent, prompt, professional service. EVERY. TIME. Additionally, they do everything they can to give you the best service at the lowest price.

The Monro team on Chrisler Ave was absolutely wonderful and extremely helpful. I am very grateful for their services. Thank you very much.

Monro Muffler is one of the more reliable chain auto centers. This particular one is excellent and has a really kind staff. Prices are reasonable I guess, but it is a chain. Check the website for coupons.

Went to Monro today for some brake work. Awesome Experience! Very welcoming, professional and fair price. Need done by 1 and so it was.
Manager is great. Went over and above. Team is also great. Highly recommend! Thank you all for a smooth transaction!

Called asking for alignment, they got me in (even though they were busy) and did a great job. They allowed me to take my car for a drive before paying, to make sure there were no issues. Much appreciated.