Mohawk Automotive
2 reviews 4952 Commercial Dr, Yorkville, NY, United States +1 315-738-1707 suggest an edit
24 June 2023 2:46
If there were below zero stars, that's what I would've chosen.
I had my car towed here. The owner, Neil was obnoxious and had no customer service qualities. I tried to be above that believing he had integrity. He told me it was a gasket. It would be $40 to look at it. Said it wasn't the water pump as the last place told me. He said he did a pressure test. The gasket would be $500.small part not too much more. I called the next day, he said I had a gas leak. I never had any problem with keeping gas in my car. I read in the reviews he said that to someone else. He then said the total was $2000.
I told him I'll have it towed elsewhere. He had torn apart my engine. He would not put it back together and he broke the gas regulator because he couldn't get it off and was lying that I had a leak so I'd have to pay for it. He said it was corroded, he showed me, there was no corrosion. He broke it off.
He then decided to charge me for the "work" he did. Put all my 1/2 engine in my back seat in boxes and charged me $12 to pay him the$300 for using his card machine. My father had an auto shop and taught me about cars and maintenance. He also had a card machine. He didn't charge his customers. He paid the card machine company himself. Most places charge $3.
Neil yells when questioned. He has no integrity and terrible customer care. I was ready to pay $800 to$1,000. He jumped it up a grand more overnight. He was trying to take advantage of me as he already took my engine apart.
He took no responsibility for what he did.
I'll never recommend him or go there again. I really don't know how he remains in business.
I had my car towed here. The owner, Neil was obnoxious and had no customer service qualities. I tried to be above that believing he had integrity. He told me it was a gasket. It would be $40 to look at it. Said it wasn't the water pump as the last place told me. He said he did a pressure test. The gasket would be $500.small part not too much more. I called the next day, he said I had a gas leak. I never had any problem with keeping gas in my car. I read in the reviews he said that to someone else. He then said the total was $2000.
I told him I'll have it towed elsewhere. He had torn apart my engine. He would not put it back together and he broke the gas regulator because he couldn't get it off and was lying that I had a leak so I'd have to pay for it. He said it was corroded, he showed me, there was no corrosion. He broke it off.
He then decided to charge me for the "work" he did. Put all my 1/2 engine in my back seat in boxes and charged me $12 to pay him the$300 for using his card machine. My father had an auto shop and taught me about cars and maintenance. He also had a card machine. He didn't charge his customers. He paid the card machine company himself. Most places charge $3.
Neil yells when questioned. He has no integrity and terrible customer care. I was ready to pay $800 to$1,000. He jumped it up a grand more overnight. He was trying to take advantage of me as he already took my engine apart.
He took no responsibility for what he did.
I'll never recommend him or go there again. I really don't know how he remains in business.
25 November 2022 18:07
After talking to several shops in the area, the owner said he could fit my 2015 Chevy truck in to fix my gas leak. Dropped it off first thing Wednesday and picked it up early Friday afternoon. Thank God! Had to travel back to Charleston SC Friday via Syracuse airport.