I will not recommend using their services My truck broke in I 90 west bound Iroquois Travel plaza I call them to do force region to my truck when the mechanic driver arrives he did nothing only 5 minutes for just diagnose with computer to see the codes and told me I have tow you to our garage he treated me badly by threatening and harassing me I told him I didn’t call you to tow my truck if you can’t fixed just charge me for what you did and charged me for 2 hours work plus other service fees. He threatened me by saying I will call my towing guy, he is telling me the travel plaza is not safe and is private property you can’t stay here, If the police see you they will tow you and I told him call the police I am not going no where and if I need a towing company I will call other towing companies I am not on the shoulder of the road or blocking any traffics it’s a convenient place you can take 10 hours and 34 hours reset in this plaza which has plenty of parking spots and great restaurants like Starbucks, chick-fly- A and other great restaurants. He also told me they are the only towing company that are allowed to work in the I 90 east and west bound When I told him you will not tow my truck call the police he scared So truckers be careful don’t waste your money and time they will not do anything for you their service is bad they over charge people.
Grimey people. Wrecked my car. They towed it. And now are purposely holding my plates cuz they want me to pay a tow fee I never asked for. Now my license is suspended due to this. Just mouthy grimey cents these people are
Awesome towing service with great and honest people. Very reasonable price and fast service. My sincere recommendation. Thank you M W Roosevelt & Son Inc
My truck broke down and they showed up Isaac showed up in a timely manner professional and addressed the problem and was pleasant to have work on my truckgot me up and running in no time had everything for the job on the service truck thank you. Will use again!
Good place nice people had my semi back on the road without any problems also took me to a hotel and picked me up next day when my truck was about ready
I know a lot things.but air dyers and airlines are not at all on that list.
But the young man, ISAAC, he knows this stuff very well. He was quick to listen to what happened, acknowledge my frustration and then came up with a plan to resolve the issue.
So to me this young man’s positive attitude, off set my “ annoyed attitude and that was much appreciated.
They were there with 20 minutes of my call, and me rolling with a new part ASAP!
Roosevelt is an excellent company! Tow truck driver was an absolute professional and was at the location very quick. 5 star company. Will definitely be calling them in the future in a time of need!
Will never use the service again waited two hours on the side of the road for him to get there when he finally got there he was swearing yelling at me then he backed into my truck twice and push me back into the ditch destroyi oh and they brought the copsng my bumper then charged me $300. Not to mention they bring the police with them to there customer who in return always give you some kind of stupid ticket. The worst garage towing experience I've ever experienced in my life
My truck broke down at the TA of I-90. They came quick and towed me to a Peterbilt dealership. They also went above and beyond and brought me to a hotel! Thanks guy’s EXCELLENT SERVICE 10/10
Great professional and friendly late night towing service along Interstate 90. They also helped facilitate a ride share, and provided quick repair for out of state (MA) driver.