18 January 2023 0:11
Absolutely ridiculous. Had an appointment for 10am and I got a text message after traveling 30 blocks 10 mins before my appointment that my stylist would be 30 minutes late. I arrived and MY STYLIST was not late she was cutting someone else’s hair. I had a very tight schedule and woke up 2 hours early to get work done so I could make the appointment. Wasn’t offered a discount nothing just told to wait in their small crammed shop. Would have appreciated at least an hour heads up that she would be “late” so I could have switched my schedule around. Really inconsiderate
15 December 2022 23:39
Beware! I asked for simple highlights and they bleached literally all of my hair! Left the bleach on for over 2 hours. I’ve now got bleach blonde almost white hair which I’ll have to manage and grow out over the next who knows how many years. Haircut was ok, but do not go here for color!
15 December 2022 1:55
I came to this studio last February (2021) to do root touch ups, I had a full head of highlights but my hair was very healthy, it was a warm blonde like Blake lovely/Gigi hadid. I walked out with half my hair falling out and platinum blonde. Not highlights. She did not just bleach my roots she bleached all my hair down to my ends. Left the bleach in way too long and I had to remind her several times to wash out the bleach. I paid $450 for this service and still. Still now over a year and a half later my hair is terrible and I’m growing my natural hair putt because I could not keep putting highlight with what had been done to my hair. Go home and shut down your salon
22 October 2022 1:33
I am amazed at the great hairdressers in this place. Olivia was so friendly and able to give me a cut that I wanted. I will definitely be returning to Olivia in the future. The prices are fair!
12 October 2022 13:52
Olivia is very knowledgeable, takes her time, and does an amazing job with color, cut, and even repair. Though my time in there, I was able to see that all the staff are wonderful.
03 October 2022 12:04
Olivia is my go-to stylist for a great cut and color. I’ve been seeing her for years, and she’s phenomenal! She takes time to understand what you would like and then works with you to get the best results. She’s friendly, professional, attentive, and really great to be around. 10/10 you should book an appointment with Olivia!
01 October 2022 6:50
I have been being getting my hair coloring and hair cut by Olivia for over a year now, and she is the BEST! She is super friendly and very attentive to my hair needs, and she also has a best energy! I have gotten highlights, balayage, root touch-ups and gloss by Olivia. I am always satisfied by her work and leave the salon a very happy customer.
04 September 2022 1:57
Lies and incompetence from start to finish. First I went for a regular single process/pull-through. I told Gizelle I wanted medium brown. She made it dark brown but said it would lighten. It didn't.

When my roots were showing I saw Olivia, and she said she would match the roots with the rest. She left me sitting too long and the roots were a completely different shade.

I emailed the salon and they said they would get back to me to schedule a color correction. They didn't; I had to call and email repeatedly. Then they told me I couldn't come in that Sunday. I checked their schedule, and there were available appointments.

I asked them again to help me out. I spoke with Tracy, who said they would color correct my whole head, even though during our conversation she kept trying to put words in my mouth. When I came in, she said they would only color correct the roots. I said that wasn't what she said on the phone, and she said I was rude and they weren't going to do anything but refund me for the second experience.

So: incompetence? Check. Dishonesty? Check. Rudeness? I guess it's the pot calling the kettle black.
06 September 2021 11:24
Giselle did a fabulous job with my hair today. Listened to my concerns and ended up giving me exactly what I wanted. She’s a true professional and I’ll definitely be returning for another cut soon! Thank you, Giselle!
09 May 2021 16:31
I am so happy with this salon. For a salon open for COVID, they take safety and cleanliness very seriously.i was so impressed with who the salon handles mask wearing, and COVID protocols. For my last experience, Tracey Gransden went above and beyond what any hairstylist I have know has done. I came in for a hair cut and coloring, and she treated me so well, checking in and making sure things were what I wanted. When the color didn't turn out as we originally expected, she worked with me to reschedule a new appointment and get the hair coloring that I wanted for my hair. The level of dedication, patience, and flexibility was amazing. And my hair looks incredible. If you want to get your hair done, go to this salon. They really care about their customers.
30 March 2021 9:02
I am never one to leave a bad review for any business, but I was extremely disappointed in my visit here. I was asked to wait in the cold for several minutes when I arrived and then accused of being over 15 minutes late to a 1 pm appointment when it was 1: 14 - after waiting in the cold like I was asked to. I was then ignored for over 30 minutes and then when I asked to be rescheduled, they expressed zero concern. At that point I walked out and will not return.
27 March 2021 15:45
It has been over a year since I have had a haircut. Olivia was amazing! The studio made me feel comfortable finally getting a haircut during the pandemic.
25 March 2021 17:31
Giselle did a FABULOUS job on my hair. I have gotten so many compliments on the transformation of brown hair with highlights to a total all over blond. She is super kind, dedicated and professional. Highly recommend!
24 March 2021 2:15
I have gotten my haircut by Olivia twice now and could not be happier! I have curly, kinky hair that I've been straightening chemically for 15 years so it's often difficult to work with because it has different textures. Olivia knew exactly how to handle it, and gave me a great cut, while still allowing me to keep the length. I'm so impressed by how well she blew it dry and styled it - because of the texture it's hard to get the hair straight, but she managed to not only get it straight (without using a flat iron!), but also add volume and a nice wave. The salon is very clean and I felt extremely safe going - everyone had masks and they made sure any customers who entered washed their hands. Overall a super enjoyable experience and a great salon!
21 March 2021 1:34
I adore Laura Braunstein Hair Studio! My stylist was Deana, but everyone employed there obviously does amazing work. I made this my go-to salon while I was living in NYC for 2.5 years and I was never disappointed. Not only are they entirely affordable, but their work is comparable to any pricey midtown salon. I've recommended this place to several friends who in turn have also made this their main place to get their hair done.
25 February 2021 2:58
This weekend, My daughter received her first haircut with Giselle and she was thorough, neighborly, knowledgeable and forthright. She' a gem.
20 February 2021 14:56
I LOVE Olivia! She is fantastic at doing hair color (I'm a natural brunette who goes red) and always leaves me feeling like a movie star. She never pressures me into doing anything I don't want to do (even if maybe I should), and takes care to do not do anything that would damage my hair. 5 stars for Olivia!
13 February 2021 11:19
I swear there's no place better! Laura is magic! She entertains your hair fantasies then brings you back to a beautiful reality! I travel from out of state to get my hair cut.but right now frustrated from not being able to get there! As soon as it's safe I'm on my way there!
13 February 2021 5:28
Tracey gave me an amazing haircut! I was a little indecisive but she was able to talk me through options and it turned out exactly how I wanted! I’m obsessed with my new hair!

They’re handling COVID very well, and I love that the haircut cost includes the shampooing/blowout. Will definitely be back!:)
12 February 2021 21:46
Just look at this haircut I got there. Lost a good 5 inches of the hair I was growing out for the past 2 years. Lost the rest of the length trying to fix it. I can't even and neither can they apparently
05 February 2021 16:13
My daughter’s balayage turned out beautiful. Laura is a pro at determining the most flattering tone, she really nailed it. There was a problem with our appointment and the salon was so accommodating to work my daughter in that same week. Love this place, absolutely recommend it!
27 January 2021 0:34
Olivia was AMAZING! It'd been months since my last haircut, so there was a lot of cleaning up to do. I'm so happy with the cut and styling she provided, as well as the advice for continuing hair care she gave me. I was in and out in an hour flat which was great!
25 January 2021 5:16
Laura is a master hair stylist! She has an amazing way of balancing your desired look with keeping the health of your hair in focus. She's amazing and I highly recommend her to anyone looking for a fresh cut! Laura Braunstein Hair Studio is a clean/modern vibe salon with a very friendly group of people.
15 January 2021 16:54
If you are cutting or coloring your hair definitely Olivia is the person to go to, she's beem doing hair hair for the pass year's I love her work.
13 January 2021 0:09
I decided to get my first haircut since pre-quarantine (and before things potentially start closing again). Looked for reasonably priced salons online and Laura Braunstein's came up. For NYC, and for the quality and simple but pleasant/clean salon presentation, it was very reasonable. The staff and stylists are friendly, and I am happy with my cut. And they took serious precautions for Covid (handing out regulation-approved masks and requiring hand washing/sanitizing), which made me feel safe in an indoor environment. Overall, a positive experience! I will definitely be returning in the future!
09 January 2021 6:39
Laura was my hairdresser for a few years when I was living in the Upper West Side and she is the best. The salon is stylish and always perfectly clean. Everyone is friendly and I have always been 100% satisfied (and I am picky!). Laura listens to what her clients want but she is also great at making suggestions. I highly recommend her salon!
05 January 2021 18:27
I love this salon and always walk out feeling fresh. Olivia is wonderful. She’s peaceful to be around, fun to talk to and does a beautiful cut and blow dry every time.
19 December 2020 16:51
I've been looking years and years for a perfect hair studio in NYC, and I found it right in my neighborhood!
Highly recommend Olivia for any service (I did air-touch hair color, which gives you an absolutely beautiful and natural look, cut, styling)! She is very talented and super sweet. This is my beauty place from now on!
04 December 2020 10:32
I always go in for color and highlights, then cut and style. My stylist is an absolute gem. She takes her time during the consult, listens carefully and then gets to work. She is efficient, professional and always makes me look great. All the staff are really nice. I've never had a problem. Plus the price is reasonable and less than what I was paying elsewhere. The place has a good vibe, it's clean and is convenient to public transportation.

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