KRAKEN TOWING & RECOVERY

Used their service through AAA to deal with a flat tire. Great customer service overall with my issue.

Michael R was very courteous and unlocked my truck with no problem. He even offered for me to wait in his truck because it was very cold that evening. Thank you for a great experience

Great service from kracken when we needed it most fair price and friendly helpful staff!
No damage done while towing my custom car thanks to experience at kraken

Quick response, polite and efficient, and got us out of trouble in record time! Grateful for the assist, and definitely someone I’d call again!

Michael was very helpful and arrived on time. Gave me a lift too. Tow was requested through AAA.

My car stop In Central Islip around 10pm. I called AAA for car towing service. They told me that it would be a 45 minutes. Kraken Towing showed up within 10 minutes. In the past for another incident a towing company took an hour and half. Mike the tow guy was very professional and considerate of my safety. He towed my car and brought me home safely. This was the best towing experience I ever had. I would recommend them anytime.

They added additional random fees to scam you. Storage prices are extremely high! Rude front desk and are scammers avoid at all cost!

On 1/17/23 I broke down on 495 and now only did they pick me and my car up. They were able to repair it same day and were reasonable with pricing. I will definitely be doing more business in the future and recommending them to everyone in the area for any work to be done

This place is a rip off. They scam people and are thieves. Very rude and unprofessional. Towed my friends car and charged $500.

The absolute worst tow truck company. Do not do business with them. They are scam artists and very unprofessional. Stay away!

Wish these guys would've done their job properly to even suggest they had proper training to perform the duties in their job description. I requested a tow from AAA and they chose this company to pick up my car that needed 1 specific part replaced, that was otherwise running fine, and take it to a shop around the corner. They break my oil pan upon delivery, didn't even call me or AAA, left, and pretended like it never happened. Thank goodness for the kind and upstanding shop owner (not Kraken) who reached out and notified me of the damage this poor excuse for a company did. I have since reported the Kraken company. I can not recommend.

These guys are the big scam artist. They tow peoples car and say they are signs posted which are not. Vehicle was disabled when they towed it with a note indicating such with owners phone number. They made no attempt to contact the owner, Instead waited 30 days to rack up extravagant storage fees. Person even stated not his problem. They are rude and arrogant, Hopefully one day their bad business ethics will catch up to them.

These guys go above and beyond. Ive had all 3 of my vehicles serviced and repaired, still running strong. Very accommodating with drop offs and pick up times. Especially for those lunch hour oil changes, and yearly Vehicle Inspections.

Kraken towing is awesome they rescued me quickly i was thankful, very professional Jeff was great took great care of my car

The only shop I go to. Great customer service, great people & Honest! You can’t find that anywhere. Thank you!

My guy Johnny very nice guy and they quick as well. I recommend everyone to kraken towing.

Kraken towed me off the Long Island Expressway after a tire blew out from a pot hole. Fast, professional, and reasonably priced. Hope I don' need them again but if I do, glad they are there.

Great service. Got a late night tow after getting flat on both a regular tire and spare (what a night). Johnny was quick and friendly. Would recommend. Thanks for the help guys!

Thanks Johnny very professional and knows what he’s doing not only did he get to me on time he was able to back up my mini van perfect into a tight spot in queens ny I recommend this company to anyone and there prices are reasonable.

The driver made this experience easy. I was involved in an accident and they sent out a truck to pick me up and take me to their shop. They helped with the rental and repaired my vehicle. I would recommend Kraken.

Don’t deal with this company They rip you off
They ripped me off for 494.00 for the removal of my car from my premises where I live. I had it sold to a scrap dealer for 700. When they went to get it, it was gone. This place blows!
I am reporting them to the better business bureau and Suffolk county consumer affairs
I warned you

They found my husband who was in a pickle with a dead car and a dead phone, absolutely went above and beyond! Thank you again!

The tow guy was really nice. Also the guy I spoke to on the phone. He even sent me pictures of how he dropped my car off to the specified destination.

Awesome experience I and several family memebers have not had one bad experience. They are truly like family. See pics of my 2006 Dodge megacab 3500.