29 September 2023 22:11
I was thoroughly impressed by the professionalism at this place with Alvin. As someone who has been dealing with truck issues for years due to my position at my company, I've encountered numerous repair shops where it often feels like they prioritize profit over problem-solving. However, my experience here was different. For the first time, I encountered a team genuinely interested in finding effective solutions to meet my specific needs, all while considering cost-saving options and prioritizing essential repairs. Although we didn't have the opportunity to transact business just yet, the courtesy and assistance provided were truly outstanding. "
06 September 2023 8:51
The truck repair shop is a lifesaver for truck owners. They provide swift and skilled service, ensuring your vehicle gets back on the road in no time. A dependable choice for truck maintenance and repairs.
03 May 2023 1:47
I Highly recommend this place and people. One of the most friendly and attentive shop I’ve ever work with. Thank you Alvin for your assistance, professionalism and kindness. Thank you Peter for your skills, time, knowledge and honesty fixing my truck. You have a customer for life
01 May 2023 17:17
Terrible service. Couldn’t help me with a 2 min job that I don’t have the tools for smh even asked him to rent his tools the 2 wrenches that I need but still pushed me out the door. STAY AWAY!
30 March 2023 15:26
I’m very thankful I was taking as a walk in. I explained my delivery and pickup schedule for the day but was not informed the work was finish. I looked at the time and walked the 100 ft to the office to find out out they had finished the bill was paid and missed not only my last delivery by 15minutes as they close at 2p but also my pick ups in Wyandache, Brooklyn and Kearny.
All the personnel have great attitudes.
The backside protocol has to be much more precise and informative. Why would you not inform me, knock on door or call, when the work was done like I was told you would?
03 January 2023 21:39
Absolutely flavorful, excellent service vibe is always Vibing. My favorite spot to eat. Never disappoint
14 December 2022 7:35
Price wise.they are reasonable but they don't have a lot of knowledge in electrical or even properly diagnosis of a truck.

The first bad taste is the customer service, I left my truck there for 1 week; completely communicated the time in which I needed the truck back.

Got the ok on the part that I was told was there and I was set to pick it up in the morning.

Got there at 7: 30am on a Friday, my truck wasn't ready and instead of them being honest about them not doing the work on the truck, they made excuses on why it wasn't ready.

I stayed there for 6 hours because the truth was they never fixed the truck though they knew I was coming to get it in the morning.

They told me it was ok to come in the morning and that the truck would be ready but I waiting 6 hours and my truck still wasn't fixed.

So the manager or front desk rep felt bad about the lie he told and discounted (supposedly) the price.

Then! When they fixed one part of the truck, another problem arose they weren't able to fix, in which I was told I could purchase the part they thought was the issue and have it programed to the truck and all they would do is put it in.

Once the part was ordered and programed they put it in but they told me it wasn't programed correctly. They truth was they just didn't know how to regenerate the key to the truck.

So I paid them for the work they did do on the truck, but my truck was still in limp mode.

So I took it to a mechanic who didnt even specialize in diesel trucks who DID THE WORK RIGHT!

So I wasted 1 month being off the road because of K&M trucking. They really don't know what they are doing or atleast on pickup trucks.

A half fix is not a proper fix, lying about the competence of the mechanics knowledge on a truck just wanted a person time!

So I took the truck to another mechanic and he fixed the truck. Come to find out that the part i purchase that K&M told me i needed to get programed wasnt the issue and it was something that cost less that $50.

So i took the part K&M told me to get back but I wasted time and money paying two different mechanics.

Don't use these guys for pickup trucks fixtures. There the most reasonably price guys I've seen and I only thing they were reasonable because they didn't know what they were doing and felt bad.

But buyer beware, especially if your on a time crunch!

I gave them a month because of waiting on a part they told me I needed which turns out wasn't the issue at all.
18 November 2022 2:47
This place is awesome! They got me in right away and fixed the tires on my kayak trailer. The entire staff was kind and courteous. I would highly recommend!
15 November 2022 4:33
This is my first time doing a review. The staff is really friendly and what they keep their word. I was looking for a great shop and I will do all my work here. If you visit them 1 time you will always come here.
13 August 2022 18:27
This is the one of the best truck repair shop in Long Island NY I had best experience with them.they took care of my trucks like its their own trucks
10 August 2022 13:12
Thanks to Alvin and Enrique for all your help. Everyone is so kind and helpful! Great place, fair prices. We would recommend this place to anyone.
21 June 2022 22:17
AWESOME, PROFESSIONAL, AFFORDABLE, STATE OF THE ART SERVICE!
What more can I say. They provide road service also. Highly recommend for all truck service.
MBR Trucking. Wappingers falls New York
03 June 2022 16:33
I don’t usually write reviews, however I’m very satisfied with the service provided here. My check engine light on my Semi-truck came on during a delivery. I wasn’t sure where to bring my truck. I brought it here and everything was fixed on the same day.
27 May 2022 22:04
To all who are reading this. My name is Jonathan Rella, owner of Rella Coal. For years I have used K and M Truck Repair for all my service needs on my trucks. Out of all these years the crew has always never shied away from showing me how to fix, replace or even teach me things about my vehicles. Angle is and always has been a pleasure to work and talk to, Pete as well and an excellent teacher. Micky is great and tells you how it is.all the other employees I may not know as well but they too do a phenomenal job. I thank you all at K and M for all the hard work you do and keeping our trucks on the road in a timely matter and safe.

Again Thank You
Jonathan Rella
Rella Coal
11 May 2022 7:30
Thank you to Alvin & James. They went above and beyond helping my husband & I, when we came in for our Class A motorhome inspection.
I highly recommend K&M for your Class A inspections and any Truck work you may need. Everyone was so kind and friendly.
03 May 2022 11:36
This company is extremely reliable! Hard workers and they go the extra mile for you. I am completely satisfied and in awe of how fast they got to me and to work. 100% recommend
19 April 2022 0:19
Professional, friendly, and knowledgeable. These people go above and beyond to help you fix the problem. We had several issues with our truck (electrical, brakes, airleak). The owner, Peter, checked out the truck and fixed it quickly! He and his staff are extremely helpful and friendly. These people treat you right and know their stuff!
10 April 2022 7:33
Took care of all my trucks, staff is nice and funny. They do heavy, medium, and light vehicles. One of the top mechanic shops in Long Island hands down!
19 January 2022 13:51
Air compressor went out on my 2007 Peterbilt. Peter showed up within an hour and had me rolling again by noon next day good, honest mechanic is priceless these days I highly recommend
30 December 2021 7:17
Didn't have a local mechanic. Always in a rush being a OTR Trucker. They squeezed me in for a oil change & PM. Very nice guys there and will definitely be using K&M as my guys when I come home for any repairs or issues. Highly recommend! Much appreciated!
17 October 2021 6:48
Pete is the owner and the number one mechanic knew what was wrong before he looked at it. Had it in 2 other shops couldn't find the issue. Quality work done right.
07 April 2021 5:35
Excellent service. Excellent staff. Good, honest people that always do an great job. I wouldn’t bring our trucks anywhere else.
26 June 2020 0:08
Great customer service we bring all our big trucks to them for service. They locate issues before you have a big problem. Quality work and good value compared to other big truck service companies

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