Your guys at the Riverhead Jiffy Lube were true professionals. They instantly made our experience effortless. They were very knowledgeable and made sure to point out All the manufacturers recommended service points on both of our vehicles. My wife and I brought my truck and her car in at the same time. When I called enroute your service manager checked to make sure we could be taken care of. We had extensive service work performed on both vehicles and the guys were great to go over both the vehicles thoroughly. We left them a nice tip to grab some coffees. Great job
My vehicle is leaking oil all over the driveway, this is the second time they’ve not been able to do a supply oil change properly on my vehicle You should not under any circumstances go to this place of business for an oil change
My experience at jiffy lube in riverhead was AWESOME! Maria and Jor'ge were absolutely true professional s. The quickest oil change I ever had, definitely check them out I promise u won't be in some dingy waiting room all day long! They had me outta of there in 50 minutes oil change complete and they were completely under staffed.
Riverhead jiffy lube is great. Always kind, professional, and prompt. I’ve been coming for 9 years and am able to trust that I will have a pleasant experience whenever I come.
The crew at Riverhead jiffy lube always does a great, professional job and makes sure the customer is aware of all needed/recommended work. They are friendly, have great communication skills and work hard. Will be back
Everyone here at the Riverhead Jiffy Lube were super nice. I had a bunch of work that needed to get done and I can say that they went above and beyond. Great customer service, giving me several options to choose from and being to explain those options in simple terms. I was only here for around an hour when it was estimated to take around 2 hours. Amazing that they kept that pace even with conversation going on. I’ll be back.
As I waited for my oil change, Maria the manager encountered an unreasonable and abusive customer, and she dealt with it with grace. Sweet and friendly staff all around. Made getting an oil change a pleasure!
40 minute oil change (after pulling into the bay and checking in), wrong receipt given, "corrected receipt" still wrong, price almost doubled since last oil change (same vehicle, same amount of oil - 6qts). Very long and frustrating
They charged me for a new air filter and never changed it. I called to make the claim and they told me they would refund my money I need to wait to see if it is true.but if I don't check they scam me.
The young lady at the riverhead, my location, she a gem! Don’t get let her go! Her energy, charisma, personality, all the above is A1. I enjoyed going to this location and getting my oil change! I don’t know if she the manager but if not she needs to be and the team that works with her is amazing too! Got everything done in a timely fashion in and out. I’ll def be visiting this location again to get my suv serviced.
My service at this Jiffy Lube location (Riverhead) was friendly, fast and a great price (fluids topped off, tire rotation and inflation). It was the BEST service I have had across 10+ years and between NY and TN where I have lived. I highly recommend this location.
William was so polite and a fast worker, even with being the only one working I felt this is the quickest experience i’ve had at jiffy lube.shout out william u are amazing
The service tech william on 0ctober 9,2022 @ 10: 54 at Riverhead location was informative, professional, patient and knowledgeable. Excellent service today. Thank you
I was CONSTANTLY harassed about various upsale additions that I didn't want or have the money for! After several visits, I will never, ever go again. After paying $90 for an oil change, they never have ink or paper to print a receipt! It's time to complain to the Corporate Headquarters. Bad experience.