Island Hyundai

Great easy and fast purchase of a car! Recommend Richie Armstrong - he was great! Will be back for sure.

Island Hyundai Service was a terrible experience from start to finish. I’m currently under contract for a 3 year lease on my Elantra. My car is currently under warranty so a basic tire rotation and oil change that should be covered apparently wasn’t between the walls of Island Hyundai. Told us the warranty and lease only covered what was wrong with it if it was a factory defect. Also my rear camera and electrical system with my lights was having issues, The rep then tells us that we have to pay 165$ diagnostic fee even tho my leave covers that fee. They take my car for hours all for them to call me and say that nothing can be done! They LIED straight to my face saying my car has 39K miles on it when it only has 30K and explained nothing can be done because it’s never been brought there before and they only serve loyal customers and we’re not making any money off of me because of my lease. Pathetic! DANTE LOPEZ the service manager needs to be evaluated for fraud because he also threatened to hold my car and wouldn’t give it back if I didn’t agree to pay a fee my lease should have covered.

This Service Center has proven to be unprofessional, the customer service was terrible by the service advisors and I for sure would not recommend going there if you’re expecting a resolution to your car issues. Expect to take an Advil after you leave.

I ended up going to Koeppel Hyundai where the service advisor Eric took car of my situation. Made me feel comfortable knowing that what should be covered under warranty and lease will be covered and the dealership had a much more positive atmosphere.

Island Hyundai Service was a terrible experience from start to finish. I’m currently under contract for a 3 year lease on my Elantra. My car is currently under warranty so a basic tire rotation and oil change that should be covered apparently wasn’t between the walls of Island Hyundai. Told us the warranty and lease only covered what was wrong with it if it was a factory defect. Also my rear camera and electrical system with my lights was having issues, The rep then tells us that we have to pay 165$ diagnostic fee even tho my lease covers that fee. They take my car for hours all for them to call me and say that nothing can be done! They LIED straight to my face saying my car has 39K miles on it when it only has 30K and explained nothing can be done because it’s never been brought there before and they only serve loyal customers and we’re not making any money off of me because of my lease. Pathetic! DANTE LOPEZ the service manager needs to be evaluated for fraud because he also threatened to hold my car and wouldn’t give it back if I didn’t agree to pay a fee my lease should have covered.

This Service Center has proven to be unprofessional, the customer service was terrible by the service advisors and I for sure would not recommend going there if you’re expecting a resolution to your car issues. Expect to take an Advil after you leave.

I ended up going to Koeppel Hyundai where the service advisor Eric took car of my situation. Made me feel comfortable knowing that what should be covered under warranty and lease will be covered and the dealership had a much more positive atmosphere.

I needed to purchase a new car. Was bummed out the car I was looking to buy was already sold- but I ended up buying something better than I expected for around the same monthly I was looking to spend. Larry and Brandon were exceptional. Thank you

Joe from the front desk was rude.

They do everything to make sure you don’t come back to use their warranty. Unreasonable amount of wait time for appointment and when they take your car and it takes them weeks to do even the simplest stuff.

Great customer service! Mike D & Richie were super helpful and helped us get into a great car! Would 100% recommend Island Hyundai

I was recently in here and was greeted by Michael Taliercio. I explained to this salesman that my lease of only two months was just totaled after being hit while I was parked, and to make matters worse I have only three days of coverage left on my rental. Michael went to work immediately, not only getting the car ready for me to test drive, but working on getting me the price I want. He advocated for me with the sales team as if he were family to me, and ended up getting me the price and the car that I want. I can’t say enough about the professionalism and the overall service from Michael and his team at Island Hyundai.

Great service. Larry Farina is the absolute best salesman. Wouldn't go anywhere else to purchase my car.

Five stars across the board! Extremely quick, efficient, and accommodating. Notified me of the problem I was having with my car & fixed it all within a timely manner. I will definitely be returning for any future car maintenance.

*Update* just finished trading in my 2020 Hyundai venue for the new 2022. Freda was amazing and the whole process was quick and seamless! I truly felt they had my best interest at heart. I will be returning for my next car.

Guys were helpful& things were organized and the girls at the desk very friendly and helpful and they also offered Lyft rides

If you need a vehicle go to Youseff his hospitality is amazing and you will definitely get what you want and more. Thank you Island Hyundai for my first vehicle

Just got a 2022 Hyundai Palisade Calligraphy! Huge thanks to Frida for making this a smooth process ️

Island Hyundai was awesome!
Larry was amazing he was the fast, efficient, and amazing! Highly recommend!

Appreciate the great help from the workers they were very kind and helpful through the process of leasing my car

Quick and easy process. Got everything I wanted in my deal. Super happy with my experience here.

Horrible experience with the service center.they claim to do multi point inspections but repaired something car hasn't been the same.came out sounding like a lawnmower, fumes and my personal mechanic said don't ever let them touch it again because this kind of shotty repair can give you carbon monoxide poisoning and we all had headaches that we didn't know what it was from. I brought it back anyway and they wrote a bill with everything my personal mechanic said they mucked up.and claimed the parts were rotted well they weren't saying that when they removed the whole exhaust system. I'm furious and the Tucson's are trash.check out the lawsuits online.these cars are oil guzzling trash, 2 catalytic replaced this year alone.go to anywhere else

Fast, friendly employees. Not a long wait to get my car in. I would think that's because they schedule appointments properly. I was told the work would take 2-2 1/2 hours. I was on my way in a little over an hour with a smile!

Frank and Megan were amazing. They really helped me out with my car shopping experience. I highly highly recommend their services.

Big shout out to Nina over at island Hyundai for making my car buying experience an amazing one. Nina was very helpful, pleasant a and not pushy at all just a joy to work with. Nina went above and beyond to answer all my questions and made everything so simple and quick. What a pleasure it was to work with her and now i am a proud owner of a 2022 Hyundai Accent and i LOVE IT. I will be recommending all my friends and family to come to island Hyundai in Staten Island. Thanks again Nina

Everything went smoothly! Frida helped me out more than I could’ve imagined and I’m super appreciative. Thank you!

We recently leased a Hyundai Tucson. The entire process was outstanding, particularly working with Richie Armstrong. Richie provided his full support and knowledge making this a pleasant experience for my daughter and I. While inventory for this vehicle was
scarce due to current economic times, Richie was extremely reassuring that the Tucson would be coming in when it did. On the day we picked it up, Richie spent the time with us to show us all the features, settings, maintenance-checkpoints/service timeframes and vehicle options. Happy that we chose Island Hyundai and fortunate that Richie was available for us. Thank you

I would like to thank Mike over at island Hyundai for making my car buying experience easy and pleasant mike was a lot help in showing all features and how they work on my 2022 Santa Fe limited. I will be recommending all my friends and family to come to island Hyundai in Staten Island. Thanks again Mike

Great service center very professional and courteous.
I would recommend them to anyone needing service on their Hyundai

Wonderful customer service. Very informing and attentive. Able to answer all questions and available via text or phone call.

Just got my 8th Hyundai, I got the 2022 Santa Fe. I love it! The service is incredible here. The people are so nice. No hassle, no stress. I will always come here to get my car!

Had an amazing experience at Island Hyundai. Mike Jenkins was an exceptional salesman and he gave me the best price I could have possibly gotten.

Professional, courteous and low pressure, easy to deal with salespeople. Service department has always gotten me in and out quickly without any surprise repairs. Part of the reason I've bought 3 Hyundai cars in the last 10 years.

Just leased a new car from them. I had Richie who helped me out on the phone. He was a pleasure to deal with and had a patience of a saint. Worked with me in my budget. During this difficult time to get a vehicle, island Hyundai had what I was looking for. A big thank you to Richie and island Hyundai! Pleasure working with them.

Thank you Megan for your FAST and caring response when I was in desperate need of finding my dad a new car. His died at the worst time and you really helped speed up the process and got us a great deal!

I was looking at a limited version of vehicle, and I looked a couple of places where they all charge me with a unreasonable "market adjustment. " As I approached Youssef, the salesperson from Island Hyundai, he matched my offer without hesitation. Everything after that at the dealership went smoothly. Also the financial manager helped a lot with getting my a great deal.

Wonderful experience at Hyundai today. Megan was excellent very friendly and got me the deal that I was interested in. They always seem to make my visits quick and efficient which is what I love most.

Very excellent sales person I will give her a 10, very polite and very kind, gave us a great deal on our Hyundai.

Very nice and very professional. It's take me 30 minutes for all paper work and drive out in New car.

I Worked With Youssef. He Was A Great Sales Rep & Island Hyundai Provided Me With Excellent Customer Service. I Highly Recommend

Anthony C.was extremely helpful, I would definitely suggest purchasing/leasing a car through him.

Mr. Mike Jenkins was very easy to understand
GREAT! SALES PERSON. He help us with everything we needed to
walk through from soup to nuts BEST experience in a dealership

Great service, Anthony helped me a lot with my purchase and showed me all the features for the car.
They gave me extra courtesy’s for my active duty service in the military which is greatly appreciated.i would absolutely recommend my friends and family to come here.

I just bought a Sonata (during this chip crisis)
and can’t tell to how happy I am with the car and the lease price from Frank and Freda.this is my third Hyundai from island Hyundai and expect to return for a fourth.thank you Island Hyundai and the staff which was exceptional.

I have been awaiting the day that a reliable high range EV would be affordable for me, and that day finally arrived Tuesday! Mike Jenkins of Island Hyundai, on Staten Island (so good at his job that he had to slow down his paperwork game to give my new car a little more time on the charger) hooked me up with a 2021 Hyundai Kona EV. Love the car, and am very impressed with the customer first attitude of everyone at Island Hyundai.

Almost 300 miles range on a full charge, people! Now there’s no excuse to drive ICE vehicles.

Thank you Mike, and Island Hyundai,

Steve

Absolutely incredible service and experience. Very fair and honest customer service. Anthony became apart of my family after our transaction. More than happy with my new car.

Mike J helped us out with the new car. Easy process and right out the door. Made us feel at ease the entire way. Would recommend!
Ty Mike and Island Hyundai.

Thank god for grand, freda, and Megan and the whole Hyundai team, I am now in a safe, fun affordable 2022 Kona suv. I’m my favorite color,

Very helpful, kind people! Great place to visit if you’re looking to buy a car. They will answer any & every question you have. You’ll leave totally satisfied! Come here!

Im very happy with the service that Richard salesman provided for me and I would recommend to go to see Richard to my friends and family.

Island Hyundai is the best car buying experience I've ever had. Joe, sales GM was very attentive and Frida, my sales woman was very patient with my questions. I would highly recommend!

Fast and friendly deal.

Update:

Everything went great with the lease. Only issue i have is with the return of my old lease. Got a bill for missing items from my old lease company. I know these items were there when i gave the vehicle to island. Took 3 weeks for them to return my vehicle. Than i get this bill. Island wont take responsibility so i am stuck paying an extra 300. Not happy with that. Will not be recommending them

Richie at Island was fantastic! I had some issues with delivery of my car which was out of his control but he stayed in touch with me and made sure I knew what was going on. Thanks for everything!

I've been a long term customer here at Island Hyundai and from the quality of the service from the entrance on is immaculate. This dealership will not disappoint!

Everyone is amazing but Iggy is the guy to go to especially if you want exceptional service.

This is my very first car experience, and am so happy with my car. Anthony at Island Hyundai was so patient and understanding to shifting schedules, and I truly got the sense I was being taken care of. I felt like I was in good hands here. Thank you!

Buying process was excellent, no pressure. Offered pricing within 15 minutes, including trade in appraisal. Did not play the wait game as dealers do in New Jersey.

We had a great customer service at the Island Hyundai. This is our second car with them and we are always satisfied. I definitely recommend Island Hyundai.

My family walked in to lease a vehicle and it took quite a while after us walking around the small showroom for someone to even acknowledge us. Finally, Richie came to help. However, our experience with him was terrible. He had us at the desk and was making calls with us sitting there. Told us he'd pull up quotes but never did. We asked what the monthly payments would be and all he wanted to know was if the number was right, if we'd sign that day. After much back and forth of us asking what the monthly payments would be and him asking us if we'd sign that day if the number was right, he just printed out a page of a vehicle they have in stock with the MSRP and told us to call him after we've shopped around. It felt like he didn't want to waste his time helping us because he thought we weren't willing to buy that day. Little did he know, we were willing to sign that day but he was so pushy and unwilling to help. After that horrid experience, we went across the bridge to the Hyundai in Bay Ridge where everyone we came across was extremely friendly and helpful and leased a vehicle with them that day.

Service is fantastic always amazing customer experience when I come into Island Hyundai. Igli is an amazing salesmn did not beat around the bush with me and gave me exactly what I was looking for.

Sales person Youssef is great, the dealer taking care of any issues very quick, they do whatever it takes to fix any issues and to satisfy customers, I would strongly recommend this dear to all my family and friends.

Always receive good service here. I was and out of there in 45 minutes. Everyone there is very nice. I like the fact that they allow you to sit in there waiting until your car is done.

Went for scheduled recall visit. I was seen exactly at appointment time. Staff was prompt and courteous.
Service was seemless.