16 March 2023 1:30
Best Audio and extras shop out there. Jim and his staff will do all thet can to make your experience positive.
12 March 2023 17:28
These guys have installed 3 different items for us over the years. Always exceptional work. Want to give a shout out to Chris. Thanks for your help with the radio wire. You're the man and a lifesaver! We will be back as soon as we have another gadget to install:).
16 October 2022 19:16
I love this store the good quality the location is a plus the staff good and friendly they help the best they can recommend.
08 October 2022 16:12
Infinite audio did a great job with my lift kit and tints. Had it done in a day, good price. My alignment got messed up a week later and they were able to take me in the same day to fix it. Colton ended up doing the alignment 3 more times to make sure it was perfect. I appreciate that.
06 August 2022 3:24
I stopped into get some prices on a cap for my truck. They were very helpful and answered all my question's.
25 November 2021 5:25
We’ve been going there for years. Jim, Tony and chris are always awesome to work with. Great staff and service all around. They always go the extra mile.
17 October 2021 18:02
Great business, owner and staff are friendly and helpful. I have had them do several modifications to my truck, great quality work and advice on parts, etc. Would definitely reccomend to anyone looking for quality aftermarket products and service.
08 August 2021 13:17
I had to return for a blown speaker. I was told that it would be replaced and now I believe that this did not happen. That same speaker sounds blown. What are the odds of a new speaker being blown twice. I just removed that speaker and it looks like it was never replaced.
07 August 2021 8:39
I’ve gone to this place a couple times with a friend because he needed some work done with having amps installed. They did an okay job. Except for one of the connecters came lose halfway home, so he turned around and went back. They fixed it, no problems since. My own personal experience has been awful. Went there one time to get a price on a touchscreen radio and installation and such. Got quoted over $600 for it, which seemed kinda outrageous and over priced. So I bought my own BOSS touchscreen radio to have them install it. They said they wouldn’t install it because they don’t work with that brand. Audio is in the name of the business, but yet they won’t work with all car audio brands. Never going to this place for any sort of work at this point.
01 August 2021 3:41
Awesome job! I had a Rhino liner installed yesterday and the work was done to perfection. The staff was very friendly and the price was as promised with no surprises.
29 June 2021 17:59
841$ for the Kenwood. The main reason I needed a new radio was the CD player. Part of the entertainment center. Picked up my car, no CD player, "c d s are obsolete". I'm not impressed. I know there are c d players out there. Won't EVER be back!
19 June 2021 11:46
I called to get a trailer wiring harness replaced on my truck. I thought I was going to have to bring the truck in and pay for them to do it. The associate talked to me to figure out exactly what I needed. He order the part and the next day I came in and got it. I was able to put it on myself with out any problems, it didn’t cost me much either! Very honest shop, thank you!
13 June 2021 9:02
Skip the online retailers and deal with the local pros here in Macedon. You’ll find their expertise is second to none regarding vehicle modifications including wheels / tires / suspension, etc.and you prob won’t save any money rolling the dice buying online anyways. Very competitive pricing but more importantly, great guys and amazing work!
02 June 2021 18:26
Good service and friendly staff. They even said I could stop by a little after hours to pick up my order due to my work schedule
13 March 2021 23:27
I had work done on my Ford Ranger here in ‘94. Side and rear window tints plus 2 MTX 8”’s, an amp, and CD player installed. All held up great until I sold the car in ‘03. Service was excellent and fast. Highly recommend.
21 December 2020 16:20
I've been looking for replacement speakers for my 2018 Kia Forte. Due to Covid 19, stock is extremely limited everywhere. I was told that they would contact their supplier and let me know when the speakers I wanted became available. True to form, I received a call 4 weeks later & I ordered them. They matched internet pricing & installation was reasonable and quick. Staff is friendly & professional. I'll definitely be back.
27 October 2020 18:08
Infinite Audio is a great place! Top quality work from really good people that actually care about the job they do and stand behind their work 110%. Great prices on wheels and tires. If you want a flawless tire installation on custom wheels and a perfect balance on your tires, come here. No scuffs, scratches, or nicks. They also have the best alignment equipment in the area. Really neat, clean audio installations. These guys are the best around.
16 April 2020 4:09
Most definitely the rudest staff yet. The owner was rude, refused to speak with us, gave me attitude because I didn’t know anything about my car. He canceled my appointment 3 times. I will never return to this place again. Save your time and money.
24 January 2020 7:27
Good price and friendly staff. I recommend them. Lots of add ons for truck lover's. Drop box is in back.
08 January 2020 9:39
Second appointment with infinite cancelled after they called to say parts didn’t arrive. Twice now parts ordered a week ahead of time didn’t arrive. Leaving me to rearrange my schedule a second time. Deposit that was required has still not been refunded. Went to Custom Truck Creations, they had the parts in stock and took me right away and for a cheaper price. Save yourself the disappointment of dealing with infinite not to mention getting ripped off for your deposit and go to Custom Truck Creations the first time.
30 December 2019 7:23
Very personable and professional down home organization. Had a better experience with Infinite Audio than another shop in Rochester. Recommended by my Sales representative at Dorscel Kia Art Chase.
01 December 2019 17:11
I had a faulty dealer installed remote start replaced. They waved the repair fee when they could not replace the faulty part. I had them replace the whole system for $250. That is a fair price. $100 starter retail price elsewhere, $50 for the bypass and $100 for just over an hour of labor.
12 September 2019 22:27
Infinite Audio installed a trailer hitch and wiring on our 2018 Mazda last week. The tech did an excellent job all around, and we are really pleased at the way he neatly hid the wiring inside the corner cargo bin. The entire staff was friendly and professional, the cost less than having Mazda do the same work. Thanks to all!
26 June 2019 9:20
My first time there. The business was recommended by a friend of mine. Jim, the owner was very attentive and his staff were very friendly. I was well pleased with the auto accessories installed, the work and price concerning my SUV. I would also promote his business and professionality. It's not just an Audio shop but other essential vehicle accessories. Like, fully equipped radios, tires, rims, mats, Etc. All your vehicle needs put to the order
Thank you, Lissette
02 June 2019 14:47
They did a great job with my truck lift with new tires and rims. Done just the way I wanted. Would definitely recommend.
27 March 2019 1:53
I have been using Infinite Audio since the early 90's, when I was in school. I have had nothing but positive experiences. Jim and all of the staff are always willing to share their time, advice (sorting through all of the options lol) and help.
03 March 2019 21:40
Bought a family member a remote car starter for christmas it took them from 10 to 4 to install. Then it stopped working after 2 days. We took it back and they told us there was a defective part in it. Then they went to give it back to us and it still wasn't working. After another 1/2 hr the man came back with it and told us we pushed the button too many times and put it into vallet mode. And by the way they never even apologised for the defective part or the long wait for the fix. It is a brand new car They explained and not many had been installed. Oh and the owener never even apologised or even agnoliged that we were still there waiting. At 1150 he had told us it would b ready in 10 minutes. At 1220 I asked if it was ready and at 1245 it was finally ready. NEVER once was there anyone sorry for our inconvenience.
23 February 2019 2:44
Jim is amazing. He had been so helpful to me since I’ve moved here last month. I got a remote start and 4 blizzaks. The Prius is a monster in the snow now. Thanks again Jim and all the staff.
20 February 2019 18:42
Bought what turned out to be faulty radio and had it installed. After two returns trips to try and correct it, they refused to refund my money for the radio. Radio is less than a year old. Disappointed that they don't back up their products. Manager was actually rude about it.
24 December 2018 6:01
It's the little things that you don't even think about that really makes a difference. This is my second remote start from Infinite and they far surpassed my expectations. The first remote start was for an '03 Silverado work truck installed three years ago. Has worked flawlessly for three years! The current install is in my '03 Tahoe which has much more electronics than the work truck. Although I was not expecting it nor even thought of it they set up the remote start to also turn on the seat heaters. Got in the car this cold morning and discovered my seat heat was on! Oh yea, it's the little things like this that will keep me coming back to Infinite Audio.

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