Hugo Auto Repair

Went for a tune up. Ended up needing transmission oil instead. Hugo was very detailed in knowing what going on with your car. If you don't know what wrong with your car go to Hugo he will figure it out to find the problem. Thank will be back

Helpful, reliable and knows his stuff. The staff is also helpful and gets the work done. I'll be back! Good timing as well to work on my vehicle.

I recently needed the use of repair at hugos for my car mr hugo was so pleasant and knowledgeablehis workers went about doing their jobs with expert skills henis #1

I don’t want to sound like a cliché but I never leave reviews… Today that changes. I visited Hugo initially for an oil change. Got that done in a timely manner. My check engine light was on and he diagnosed the situation and FULLY explained to me the problem in a way that I understood. I had another issue which had nothing to do with what he had already done and once again Hugo CLEARLY EXPLAINED what was happening and I understood. I didn’t anticipate this and wasn’t prepared. Hugo told me about a company called KOALAFI (pronounced Qualify). BEST THING EVERRRRRRR. It’s sorta like Afterpay or Klarna for your car repair…I was able to get my car fixed and not worry about driving around and possibly killing my engine! Such a lifesaver! This guy is the real deal. Not one of those people that takes advantage of a situation to work in his favor… HONEST MECHANIC, Hugo you are the man and I thank you and your staff for taking great care of me and my car… God Bless you all

Been going here for over ten years wit my chevy tbSS. They are thorough, reasonable and timely. I highly recommend this place to everyone!

Had a good experience. They fixed everything for a reasonable price. Very thorough and timely

My experience with Hugo Auto repair has been a wonderful one.very good management and ownership I expect my car back in 2 to 3 days with major repairs, covered by car shield.

Hugo has been working on my car for more than a year. He was referred to me by a close friend who also uses him as a mechanic. Since day one he has ALWAYS been available for any questions and opinions which in my book he is a reliable hard working and loyal mechanic. Which today I had a service done at pep boys the mechanics there was trying to add extra charges and informing me that my car needed some parts. I called Hugo to inform him and showed him pictures and I just want to thank him for always keeping me knowledgeable about parts that I declined pep boys services. Thank you again to Hugo and his team for always keeping me informed and getting the job done in efficient timely and effective manner.

I recently went to this place to get my car checked because I was having power steering leakage. I watched them checked my car while it was on the lift and within 7 MINUTES I was told my RACK AND PINION needed to be replaced. I was told that it would cost about $1300 to replace it because they would have to drop the engine bay in order to replace it.
I went to get a SECOND OPINION at another shop to CONFIRM what was previously told to me. The other shop checked my car THOROUGHLY 4 TIMES within 25 minutes as I watched them. I was told my car O-RING was worn out, that why it was leaking. They charged me $40 for there service. SO FAR MY POWER STEERING FLUID IS NOT LEAKING AND MY RESERVOIR IS FULL. I'll keep my eye on power steering in case this issue comes up again.
THE PEOPLE AT HUGO APPEARED WELCOMING BUT THAT ONE GUY WHO CHECKED MY CAR WAS TRYING TO RIP ME OFF. I NOTICED HE DIDN'T DO WHAT THE OTHER SHOP DID; WHICH WAS THOROUGHLY CHECK MY CAR MULTIPLE TIMES.

IT'S ALWAYS GOOD TO GET A SECOND OR THIRD OPINION WHEN YOUR HAVING CAR ISSUES BECAUSE OF THINGS LIKE THIS.

The service was amazing! I went to Hudson Honda and they tried to charge me $800 for a leak in the fuel tube. I went to Hugo’s Auto Repair and he sent me videos of the leak in the tube. He kept my car until the part came in from Honda and charged me less than half of what Honda was trying to charge me. He is committed and transparent with his work. I appreciate his willingness to go above and beyond for me! I will not be going anywhere else. Thank you Hugo!

They’re great they have very professional I highly recommend them they get a five star in my book they keep you informed they let you know details of what’s going on with your vehicle the owner is just the best he treated me with so much respect and that’s all I asked for and he gave me a good deal and my car works very well this will be my mechanic for a long time thank you.

The team at Hugo auto auto repair is by far the best I ever had the pleasure of do business with Víctor Hugo is a very trust worthy man he is very honest with you about your automotive needs and repair. I will keep using his shop has long has I have a car. Thank you Victor and team

Hugo Auto Repair has been my mechanic for the last 6 years. He is very professional reliable and honest. I would highly recommend him to any one!

Hello everyone, I'm Victor Hugo owner of this shop! Thank you for your reviews. However I would like to mention that there 3 post that I personally did not attend them in my shop. Cortez is the 14 year old son of the owner master care next to my shop and some lady about some work we did on her car, I believe Suspension work for $2000. I personally change my own struts all four parts from the dealer and I spend 985 for the parts if I have to pay for the labor I would of spend 450. I remember every customer that I personally deal with and there is only two customer that have bought the struts from the dealer and she definitely didn't buy them from the dealer. I'm sorry that the gentleman felt bad about the muffler job.but I personally remember him. I told him he needs to change both parts mufffler and center pipe that connects to muffler. Both where rotten. Customer refuse and was willing to take a chance. The gasket wasn't connecting firmly like it was required because other side where it connects was rotten. He new it and it was explained, that it didn't work out like he wanted. To all the customers who don"t have the knowledge wha a ASE certified mechanic is, let me give you an example.any one could paint a house does that make you a professional painter? Anyone could cook, does that make you a chef? However does people who want their house to look professional painted or eat in a restaurant that the food just doesn't look good but taste great would pay for that kind of service.any one could change brake pads, however i seen customers who had crack heads from autozone put on brake pads backwards and tell me that they hear a strange noise when they are stopping.what was the problem they put it backwards ruining the rotors.now they paid for rotors that wasn't damaged.just like a chef would notice not to over cook your food a painter would know that a smooth finish would leave a neat look with fresh paint same way a REAL ASE mechanic would know the cause of failure parts and how to properly install, last if we do a job faster then the time said on the computer its not just the experience its the expensive tools that most "shops" who call themselves mechanics wont invest, but come to me so i can rent them my tools.remember this you will always get what you pay.and for the customers who THINK that coming to any auto shop is like visiting a fast food chain think again because if you have a leak in your radiator and you call me to see if i can repair it.remember that just like you their somebody else with the same problem who is before you.and its not like ordering a number 5 in a fast food restaurant and you would be serve with in 10 mins.most likely you would have to leave your car for some jobs.i would like also to apologize foe the 3 years i haven't been present at my shop due to my oversea marriage which now we are establish i know that i had some bad managers running the shop and gave the shop a bad taste, but does customer who know me, know how i take my business serios.thank you Victor Hugo Cassinelli

Great service and hugo and the crew were professional and took care of my steering issues and inspection in a timely manner. Will go again for my next service

I’ve taken my care there multiple times for service and they have always been helpful. They provide quality service and you don’t feel like you are being taken for a ride.

My husband Shawn took our truck here, they really know their stuff. Very professional. We’ve found our new mechanics!