Gotham City Collision was nothing less than outstanding with all services. The communication was excellent, the worked performed was exceptional and the time frame was spot on. Rob was extremely knowledgeable and an absolute professional at his job!
Customer Service was great throughout the process and repairs look fine (will check in again in a month to see if they hold up).
However the one very annoying problem is when I opened my truck a few days later, there was a puddle of water (very lazy bad washing job of my trunk liner). In additional, they moved all my stuff into a white garbage bag (expected). However the bag had a ton of water in it so all my stuff was soaked and sitting in water! Running my car seat covers and windshield.
Been to Gotham city 3 times now, once for my wife’s car (Audi Q3) and twice for my car (Tesla Model 3). Gotham City does excellent work and their customer service and communication is top notch. Wouldn’t take my cars any where else!
My father has been a mechanic operating his own business longer than I've been alive and I've been to many body shops over the years. I grew up in garages and let me be the first to tell you that Gotham is a WORLD CLASS operation. I'm immensely impressed and couldn't be happier with the work they've done to my car that was rear ended by a drunk driver.
They are extremely detailed but most importantly HONEST with their assessments. I wanted some extra work done, but told me it wasn't necessary or worth the time rather than just take my money that I was WILLING to spend, this is a HARD find.
Go to this place with full confidence, they have a customer for life in me.
Brought car in for some bumper work. Electronics and lights involved. Insurance covered. Walked through, gave an estimate. All in the work took a little over a week. They obviously gave me a longer delivery date and beat it. Did other general tests and adjustments on the car and it’s basically brand new. Great staff and shop!