Goodyear Auto Service

Unprofessional and rude people. I made an appointment via their website for NYS inspection. When I got there for my appointment, they said online appointment has no meaning and I will have to wait 3 hrs if I wanted the inspection done.

SCRATCHED all four wheels on our vehicle while mounting tires and denied doing so. We took photos of all four wheels immediately prior to service to document the virtually scratch free condition of the wheels. While picking up the vehicle was dismissed by the supervisor while trying to point out the damage. Was told by this employee that Goodyear is not responsible for damage they cause to customer's cars. WHAT? Took photos of the damaged wheels and filed a case with Goodyear Claims. We provided the before and after photos. Well, apparently the examiner did not see the multitude of fresh scratches to the wheels and denied responsibility for Goodyear's actions. Goodyear covering for Goodyear.go figure. Been going to this location for almost 30 years but NEVER AGAIN!