Goodyear Auto Service

Great service. Struts and alignment done perfectly. Thanks Bruce Maurer tec Josh, Scotty, Dustin. In and out same day.

Amazing customer service. Although I had an easy fix they were not shy to reassure me that the job can get done in a timely fashion. Great prices and great employees who genuinely care about their customers. I’m extremely happy with the service I received

Two of the best people in the world. Josh and Rick who took me in at last minute for an inspection. Highly recommend. Definitely doing future business.

Another great experience with Good Year! I work with Dennis Perez, Bruce Maurer, Josh Wocjik, Richard Parker…. Everyone over there is world class and top notch! I take my personal vehicle and my work fleet truck over there. Today was an oil change and tire rotation, unfortunately I needed to get the rear brakes done (90K mi). They had me done before 11 am and had to source the parts. It really doesn’t get any better than that!

Brian Spoor
Rome, NY

Goodyear in Rome has always been our go to place for car issues. Very professional, knowledgeable and honest. As a valued customer I would think though the company might want to improve your waiting space.the building is in dire need of repairs (water leaking from ceiling). The employees try to apologize for the conditions but it is obviously not their issue but the organization! Why not make the customer experience while waiting as nice as the work your employees do!

Goodyear in Rome always takes care of me. I trust them with my car, and the work that they do. They are knowledgeable and have my vehicle ready in a very timely fashion. I will keep going there for as long as they are there. Thank you so much to Jim and his guys!

Friendly staff, excellent service, great to do business with. They knew my busy schedule and they got me in on time and out very quickly. Definitely recommend Goodyear Service Center in Rome, New York for all your tire needs.

I was just dropping off my daughters key, the attendant who"helped" me was rude and talked too fast.

The Gentleman at Goodyear were polite, professional, gave me detailed information.
There was not a long waiting period. I would recommend people to go to them for service.

Always so kind and professional and do a great job! Have been going to them for years for service.

Always have had great service here. Prices are fair and service is fast without compromising quality. I always try to support local business but when the business consistently meets or exceeds my expectation it makes it a lot easier.

I have been going to Good Year Auto Service in Rome for many years now, actually since my daughter was small and selling them Girl Scout Cookies & now she’s 21 and we both get our vehicles serviced there. They have done good for us and helped us when we needed it the most! Jim, Jimmy and Scott are the best and they make you feel welcome when you walk in the door and help you to the best of their abilities to get your vehicle taken care of as quick as they can. I love these guys! Comparable pricing and experience is a plus! So if need your vehicle serviced, contact the guys at Good Year in Rome - they will not disappoint you!

I had to repair my car very last minute due to a bad starter. They took my car right in and was being worked on almost immediately. Friendly service. Thank you!

Excellent service, they fixed the issue with my car shaking in no time, very professional. The best. I have not found people like this anywhere else

They always do great work on my vehicles and my families vehicles, of all the times I've been the person at the front desk as always been well informed and intelligent, as well as kind and respectable.

They have consistently gone above and beyond for me on more than one occasion, my go to guys!

Prompt, courteous, excellent service. Looking forward to doing business with them again in the future.

My family and I have going to Goodyear for years. Jim and his team are professional, knowledgeable and back up their work.
Can't go wrong going to Goodyear in Rome.

The guys at Goodyear (Black River Blvd). Jim, Dennis, Jim, Scott are very good at finding you the right Tires for your car and driving needs. The mechanics are also very good, very professional, threats your car as if it was theres. I recommed them without hesitation.

Great technicians who are willing to help and get the job done. Excellent service! They really treat their customers right!

Mr. Dennis, was very helpful with me today. I was going to a Ford dealership with my car repairs and ripped me off. But Mr. Dennis he was honest about what was going on with my car. Goodyear prices are very reasonable and fair. I’m glad I’ve came today because now I have a full understanding what was wrong with my car. He’s been giving me updates all throughout my car appointment. Not to mention, I’ve recently got tires through Goodyear and they are so good for my car. Highly recommend plus there is a car tire warranty for only $80 that lasts 3 years, no one beats that. With my experience I feel more comfortable coming here for repairs or if you have any questions about your car. I’ve saved a lot of money then going to a Ford dealership.

I've been taking my cars to Goodyear in Rome NY since 1996 for all of my cars needs. The staff are excellent and have gone above and beyond their support to take amazing care of my vehicles.

These guys are great fast curtious and get you in and out with professionalism. The manager Jim Thomas is great and effucent at his job.

Gave me the services they said they would for the price they quoted me. Quality work. Fast service.

Great deals! Very helpful, and professional experience. Would recommend anybody here for tires on any vehicle!

Customer service at its finest! They are super easy to do business with and have hours of operation that are convenient for working people!

They always get me fixed up quickly love going to good year they get it done right the first time I have had no problems with them