04 April 2023 21:19
This store service is the best. They listen, ask questions, advise, return phone calls, order items if no stock. They DO care about customers. Super highly recomended!
13 July 2022 2:09
First time at the store today. Very well stocked, had what I needed, and received great service/advice. Looking forward to future business. Thanks again!
31 March 2022 7:30
Good quality service. Very professional and helpful. I had the right parts! Pleasure to treat. I am a new customer but I will definitely start buying everything in this place because I can't remember the last time someone helped me as much as them I am very grateful.

God bless this business

(Google Translation)
Good quality service. Very professional and helpful. I had the right parts! A pleasure dealing with them.
06 August 2021 3:23
Zero stars. They make you choose at least one star but they don’t deserve it. Truly unprofessional and poor attitudes. Not too smart either.

Exchanged 3 propane tanks today. Bill came to $100.21. Gave employee $101.00. Employee told me I needed to give him an additional 21 cents. After brief math lesson, he acknowledged he made a mistake. No big deal. Told me he would meet me outside to get the tanks. While waiting outside, a different employee shouted at me stating “pull your truck over to the propane tanks, I don’t do can service”. Extremely rude. Let’s just say I pointed out his rudeness and general poor attitude. He offered up some pathetic excuses for his attitude but all BS. Complete coward. Damage done. Never spending a dime there again. Makes me regret my previous purchases.
18 April 2021 1:53
I have been a customer at Four Seasons for many years the staff was always knowledgeable, helpful and would help me find the correct parts to fix my small engine projects.

I went into their store 8/26/2020 and was greeted by an extremely helpful counter person who was helping me locate a part for an older generator.

The Counter Sales Person signaled for the owner to come over and asked him a question about my inquiry. The owner looked at my part and said it was old and he cant even help me get that part without even evaluating the detailed part numbers I provided.

I guess he was having a bad day what a NASTY RESPONSE he gave and no time for me.

I know I wasn't gonna help him reach his "quarterly sales record" but what happened to the old BRICK & MORTAR stores just an awful experience.

I wish them well in the future but should re-evaluate the customer service policy starting at the TOP.
03 March 2021 12:22
Great customer service very helpful with my snowblower and lawnmower I brought in for service definitely recommend for all you small engine service thanks again guys
25 August 2020 17:40
Wanted to buy a new pressure washer gun, wand, hose, and some assorted fittings. Would not let me into the store (Covid, presumably) to browse for the parts that I needed. It would have taken 20 minutes to explain to the dummy at the outside counter what I needed, and 2 minutes for me to get the parts that I needed from their displays inside. They told me to "go to Home Depot, Buddy".
SO. A few days later I DID go to Home Depot. Better pricing, Better return/exchange policy, Better overall experience. So much for trying to help a small, local business, FEH!
06 June 2020 16:49
Tried to purchase an item if you been their for years you know what it is by seeing a picture of the item if according to your ad you have experience you should know right away what I am looking for neither he try help or show me anything so that to me means that you are a newbie to the job
25 April 2020 6:16
Good staff who are knowledgeable and friendly. They helped me pick out what I needed and for a good price. Lost 1 star because they have me a spare part that is the wrong size for my machine even though I bought it brand new from them! Now it’s Sunday and I go to use the spare part but can’t and they’re closed! My fault for not checking I guess.
17 February 2020 13:55
Very nice and helpful.even though they don't repair the equipment we have, referred us to someone else that could! Much appreciated:)
07 February 2020 11:39
Knowledgeable and honest with a good service department. Got my old leaf blower running again at a reasonable price. They also have a good inventory of equipment. I also ended up buying a new leaf blower that I am extremely happy with. I will use them again in the future.

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