First Street Car Wash & Lube

Came here to get my car washed and the car was still dirty after and when I told the guy he told me oh well and it isn’t the first time that’s happened so I definitely won’t be going back

I have recently moved to the neighborhood and found out about this cash wash via this coupon that I got in the supermarket after purchasing my groceries.

I was so excited to try this unlimited car wash so I drove 10 min to the locations and no one knew how to redeem this coupon. Front desk straight up I don’t know I don’t know.

I don’t blame her it’s the management who is not doing their Job.

Downloaded the app and tried to call the help desk still there is no solution.

As a business owner if you running these kinds of promo please have clear communication with your staff so everyone knows how it works.

Or don’t use false advertisements.

I think $65 gold wash unlimited is a very good deal. But won't be able to try it because of the customer service.

I love you this place. I drove an hour away to to go there, but this morning I had the worst experience. The lady behind the counter is so rude. I just asked a question why they charge 3% fee for credit card. She started that nothing is free. Some people they came here and don’t pay for nothing, you have a choice if you want you can pay cash. I told that is not my to criticize people who don’t pay for nothing and I said you also you’re not from here, she replied that she is being here for 22 years. I just walked away. I don’t have time to listen to a clerk talking about people in welfare. Very disappointed.

Been having my oil change for 3 years at this place! Had my oil change yesterday and had pay $ 6.00 extra for paying with my debit card! You will never see me again!

300 west first street is One of the best lube center and carwash business in mount vernon. They offer many different services like oil changes, inspection brakes just name a few I also have the unlimited wash plan that call everwash best deal ever I can come everyday to wash my car so it stays clean all the time the staff is really helpful and friendly. This is my place!

I have been coming to this location for almost a year now. I Do everything Here like my oil change also have unlimited which is very affordable. Customer service is great the people are very well coming.

These guys do a great job. It is a bit pricey, but the package deals on car wash can save you money. Make sure you get the tire shine treatment. It's worth it. The shop has all kinds of assessories for your car; mats, air fresheners, etc. You can watch your car go through the wash too.

Gold Car Wash is great. Friendly guys and great staff. Love coming here. Get a membership with them on Everwash, well worth it.

15 bux and it stilll didn't wash my car properly. The staff was great though.except for closing 15 minutes early the night before.

Over pipes they charge too much the West Indian oil changes a very nasty and they don't want to give you the full service you're paying for make sure they top off all of your fluids or go to Benny's on 233rd Street the owner name is Ralph and he's amazing

The guys really try to upsell you when you want to get the basics. Other than that's it's aight.

The staff was very friendly and professional. I was very pleased with the level of service I received for the oil change. Best of all, I got a free car wash as well. The car wash service was also well executed and thorough. Will visit again for my next oil change and free car wash in the next 3,000 miles.

I thought this was going to be a good experience, the guy that did my oil change and replaced my filters did an amazing job, the car wash was not the best and I payed for a VIP Service the guy had to retouch the vacuum. The worst is that my car was hit there and they hide it. Found a big scratch on front right side, they parked my car in a way I didn’t realized. A place like that is not reliable

This is 1 of the very few places I trust in the area to change my oil & do basic car stuff. The prices are more than fair & the mechanics are good & fast. Extras are the free car wash & vacuum with service! And for me, the message chair inside while waiting really makes me happy!

Got my oil changed and inspection from them. The giys did a great job even flushed my engine. It also came with a free carwash. I get my car washed there on occasion and they do a pretty good job. The prices aren't bad but sometimes it can be a long wait due to so many people going to the carwash.

Just and average car wash with unlimited monthly packages to meet your needs. I
They also do oil change services and after a certain amount you get a free wash.

I really enjoy having their monthly package as I can wash as many times a month as I like. Staff is great, my inspection was about to expire and their mechanic caught it otherwise I would have gotten a ticket. In the winter months I had the gold monthly package which included the interior but for the summer I switched to the exterior as they have dollar vacuums on the premises. I recommend the place.

Nice place with friendly people.
I went there for a oil change and I got a free car wash. I am happy with work
. I was there less then a 40 min ready to go.

Been here a few times to get my oil changed, always a quick process. And you get a free wash. There is a really nice guy who dries my car every time i go there we talk about the fact that he wants to drive manual but is scare to lol. Good dude. Cashier is nice too.

Not bad at all. I joined the membership. The 27 is for exterior wash only. It's $34 for the wash and vacuum monthly package which I feel is better.
Also you can wash once a day every day. Love it! I use it too. They use your playe number to keep track of it in the app

When i lived in westchester i always came here.fast service, great honest staff, just an overall great place for oil change inspections and washing

That cashier. The Indian woman is HORRIBLE. Attitude towards customers just stinks. Makes the place look bad!

I wish they payed more attention to there job. I paid for a car wash, and vacuuming. They didn't move the mats or vacuum the car properly. When I called back there person on the other end was snarky, asking "so what do you want another car wash? " I was then advised I should bring the car back in to get vacuumed. When I brought the car back in, they acted like they didn't know what I was talking about.

This car wash is the most cheapest and most disappointing wash the car comes out dirty the people cleaning are lazy I’m so mad I came here! Ps i got the gold car wash it was still dirty smh they don’t have the blue, pink and yellow soap only the basic white soap $60 a month for no reason smh! This place is rusty and outdated and will have your car scratched! I’m going to unsubscribe today! This place has my car all scratched

This place is a rip-off they try to play games with you to get the most money from you the service is horrible I went for an oil change all the prices that are posted is not what you're going to pay I ended up leaving going somewhere else don't waste your time here

I got a basic wash and interior vacuum total came to about $18. Workers were professional and quick. They do accept debit and credit cards but charge a fee for credit cards.

Went for a oil change and was told it would be $49.99. When I told him rhe sign clearly says $35.95, he repeated the oil xhabge was $49.95. I told him to forget bc that is not whats advertised and he said he already changed the oil. When I refused to pay the $49.95 he then gave it to me for the listed price. Bad experience but still stayed for a car wash bc I am a busy person and needed it done and it was a horrible wash. No effort. Didn't even dust the seats or vacuum the mats. Left crumbs in cup holders and dust on dashboard. No effort made. Might as well have not gotten it done since it wasn't bad to begin with. Oh and they charged a fee for using my credit card, when I could have easily used a debit if they would ahve told me ahead of time. All and all this place will nickel and dime you and then still deliver subpar work! Never going back. Stay away!

I would not recommend this place. They overcharge for oil change and make up other exuses to make you pay for extra services that tour car doesnt need. They will take your car apart then change the price when it's too late for you to back out.
The car wash is disgusting. The employees left a used mask on my passenger seat while they were vacuuming that I had to throw away, they use the same old mildew wash rags again and again, my car has such a bad mildew smell from the wash I got last week, i cannot get it out no matter what i do. I will have to pay for a good quality detail to remove the smell. They leave crumbs and garbage in the cup holders, the seats, they do not do a good job at all.
I complained a few times, I had a car wash membership, It was extended for free so i could try them again and it was worse the next time i went back. I regret it. I've never had an expirience like this
I personally do not reccomend and will not be going back.

They did a damn good job on my ride, inside and out, i was amazed at the shine on her. They take their time on your vehicle, check them out, you will be satisfied.

I come here for my oil changes, where they always try to up-sale me. Only issue is they do bumb jobs on the car washes.

Need ask for extra bushing before put through wash. Nice workers, not so good management for myself.

Excellent car wash. They do a professional job. Greet you with a smile. Do whatever you ask.none better. Join me you want regret it.

This is the worst place to go wash your car in I had a membership with this place and one day I go wash my car and it comes out with a scratch and with a dent I asked them if I could see the cámaras to see how the car when in and how it came out and they told me that they didn’t have cámaras in that area I went there again and they said to come back on Monday that they was going to show me the cámaras well Monday comes and they took the cámaras down and said that they were no cámaras when they clearly told me that they were. They are irresponsible and didn’t own up to what happened or responded to me.

I've been coming here for a long time. I drive to queens everyday so my car tracks a lot of dirt. They offer a VIP cleaning service for around $50 bucks which gets all the crumbs and dirt out of the seats and cup holders. They just started unlimited washes which is a great deal as I can now get a car wash everyday!

Awesome car wash! The guys were really nice. Helped take off some grime I had on the side. The manager talked me into getting a VIP wash a second time. So worth it!

It over priced and they did a ok job. Would I go back most likely not. Car was steel wet and inside was not cleaned very well

Very bad service! Went there for a car wash and got my car within 5 minutes. They’re way too lazy to vacuum properly, and too lazy to wipe off the excess soap off your car. There were also long scratches left on my passenger side window! Indian guy in the front is not well mannered, has some type of whistling problem whenever I come here. And to top it all off the cashier always has an attitude. Will never go here again!

The service is great, I have done oil change here several times. This last time I am realizing that there is a $7.00 charge for using your credit card, I beleive that is a VERY High charge, Management need to review this policy, it is a deterrent to doing business, enough for me to begin looking around for other place to do my oil change. This is why I gave it 3 stars.

They're very lazy when they clean your car. I just got my car washed today and there is still traces of soap and bird poop on my vehicle. I saw the spots of poop when they were drying my car and I purposely didn't say anything to see if they were going to clean it off and they didn't they wiped around it like it wasn't there. I would never wash my car here again not even if it was free. I wish I could give them zero stars they don't even deserve 1.

My car had streaks on every window and they didn't even try to get the bird poop off. $20 for nothing.

I use this place to get my oil change because it's way cheaper than the dealer and the guy seemed to get me in and out for the past 20 years

I made an oil change and I was very impressed with the service it was quick
and I also get a free car wash

Pulling into the bay, to being done, took less than 5 mins. That is not enough time to properly allow the dirty oil to completely drain. On top of that they treat their Groupon customers horribly. I was yelled at by multiple employees for using a Groupon. One employee said "Uh Oh not a Groupon" and another started mumbling "making us lose money, why are you using a Groupon. " Never coming back here again.

These guys are great, we bring high end super cars here and never had a problem. Cars go in dirty come back clean. Spend some extra money and get the VIP for inside cleaning

Excellent service! They are so efficient and all mechanics are knowledgeable and They won’t take try and take your money! Car wash workers will have you in and out!

I have been going to this car wash for 8 years. They are very friendly And courteous. I only service my car at this location.

I always come to this car wash for oil change I moved to Ga. When I'm back in NY I always come back great customer service. Love it for years.

Awesome experience! The customer service was excellent. Sandy was extremely helpful and has a way of making you smile and laugh. Will use thier services again!