Fenix Parts Binghamton (Previously Don's Automotive Mall)

Very helpful and pleasant salespeople. The two main ones I would highly recommend are Nikkia and Jeff. Both are amazing at what they do and are knowledgeable and efficient. Thank you!

Second time ordering parts here. Customer service is very friendly and they were able to get my part much quicker than estimated time. This is my to go place now when I need a part quickly.

Fenix sold my mechanic a faulty transfer case and my car broke down over 200 miles away. Over $900 in rental fees, a tow from Mass to NY, and they will not pay for their wrong. They sent a replacement transfer case and that is it. If they stood by their parts they would get back to my mechanic and fix the problem, pay for tow, and labor fees. My car has been sitting for two months now without any resolve. You will lose business from many mechanics if you keep this bad business up. I will be contacting my lawyer.

I was recommended to Fenix and when I called they were very friendly and helped me tremendously. Amazing service.

Have been ordering from Fenix Parts for years now. Parts are always in great condition and delivered on time. Nikkia always delivers on promises and if there is an issue, she will get it corrected.

Very poor service, treated unprofessionally and ignored when trying to execute a bought and paid for warranty on a allready expensive transmission rhat replaced a originally bad transmission they sold me! If you are looking for reliable parts and decent service Dons is not the business! The manager Todd has been very difficult on many occasions when try to resolve thier own mistakes!

Very disappointed with their service after being sold defective parts, made me wait days and rudely denied me any resolution buyer beware

Dont pay their employess when they are out during a pandemic because of the pandemic. 60$ for two weeks. Some employees didnt get that. Very unprofessional when asked about it. Threatened termination because of it. This place is a joke. Dont reccomend ever working there.

I was searching for an engine and transmission. Ran Smith was knowledable and efficient as well as a great sense of humor. I will be using this company more often.

Always able to get good quality parts. Nice turn around if they need to be brought in from another location. Awesome customer service