Fuel filter change on my 3500 Duramax. This was my second problem of the day. My first was a broken brake line. Another company took care of that one. Then I began having what I thought was bad fuel from Clinton truck stop. So I had to get my fuel filter changed. I begged the guy that answered the phone to please please please help me. "Have mercy on me"! I broke down the night before at 1am. I didn't make it across the GW to NY. I spent the night on the side of the road. And began at 8am calling for help. So it had already been a tough morning. The guy asked his Boss. His Boss said yes. They ordered me a fuel filter and it was there when I arrived. It was a WIX but my begging couldn't be choosy at this time. The guys were awesome. They were detailed and paid attention to their work and any possible defect that might contribute to my mechanical issues. They did find a possible problem coming from my starter. If I ever need aechanic in the area. I will absolutely remember them. As you should be able to tell. I am out of town and needed to get on the road as quickly as I possibly could. The guys were awesome! Thank you 1000 times.
The mechanic was thorough, efficient, and professional. This was unlike any car repair experience we've ever had. Thank you Family Auto Car & Truck Repair!
Gus and his team are fantastic, My family and I never take our cars anywhere else for years. Never upsells any parts or labor, very honest and professional
Old school car repair shop with a super friendly staff. Don’t get turned off by the building that looks like it could fall down at any minute. The mechanics are knowledgeable. They work quickly and prices are a little expensive but still reasonable.
Frank and his staff are the best crew I've ever had working on my car! Frank always breaks down what parts need what, and is happy to show and explain exactly what needs repair, and what my options are. I'm very pleased to have a mechanic I trust in Huntington.
Hey Everyone, I went to Family Auto this past Saturday for an oil change & to fix the lights on the dashboard. 2hrs later the work was completed & no issues since, thank you Frank & Team, Mike & Jean
Great welcoming environment, not often do you see an owner get his hands dirty but Frank the owner gets right in there and make sure the jobs are done. Would recommend this shop to anyone!
Frank and Family are awesome! We are a big family with a lot of cars and trucks, anytime I have an issue they get me right in, never a worry or a concern. All work gets done in a timely fashion and the price is always right! You are truly taken care of like family by family, Frank, his son and his wife Deb in the office are all great people who do great work. Thank you for taking care of us all these years.
Frank always goes the extra mile to explain any mechanical issues and does his best to get the job done right and on time. He gave me a loner while some unexpected work needed to be done before the inspection. I trust Family Auto. They are top notch, caring, considerate and perform excellent work. Thanks!
If your vehicle fails the initial or the renewal inspection, inspectors will give you a report detailing the issues that caused it to fail. You must re-inspect the vehicle within 20 calendar days of the failure notice. You are eligible for two free re-inspections during the 20-day period after failing an inspection. So don`t pay extra money for re-inspection or buy the over-priced parts from them.
I would recommend these mechanics to anyone and everyone who wants great car services for the first time. Always fast and courteous! Their professionalism remains unmatched!
I’ve been using family auto for a few years now and my brother is the one who told me about them we will never go to another place again frank and everyone there is always super friendly the prices are amazing and the work he does is beyond great I am always so grateful to frank after he works on my car because I know once he’s done it’s always right and super safe for all my children to be in thank u family auto for always doing amazing work and being so friendly ️
We've used Family Auto many times over the past several years after buying a great used car from them. Frank and family have been very accommodating and proficient every single time we have used their services, so we have to give them 5 stars. Thanks Frank and all our friends at Family Auto!
I have been going to Frank at family auto for 2 years now and I can confidently say I will be going to them for as long as I own a vehicle. Frank runs the most honest and fair shop I’ve ever been to. I drive all the way from Rockville Centre to get my truck serviced here because this is the only shop I trust. Thanks Frank!
I’ve been going here for service since they opened. They definitely go up and beyond for their customers. I recommend them 100%. You can feel comfortable knowing your vehicle is in great hands. Thank you for everything Frank, Frank Jr and Paul.
Frank and his team are always friendly. They provide excellent service at reasonable prices and are very accommodating. Always a pleasure visiting their establishment.
The work is always superior, estimates are always on target, work is done on time. Frank even drove me to the train station when I dropped my car off in the morning before work. They are also super-nice. 100% recommend them!